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“I was very disappointed about the service”
3 of 5 bubbles Review of Caravella - CLOSED

Caravella
More restaurant details
Restaurant details
Dining options: Dinner, Late Night, Highchairs Available, Reservations, Seating, Waitstaff
Description: A well establishe white tablecloth restaurant using fresh produce and having an excellent wine list at very comprtitive prices
Dumbarton
Level Contributor
111 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“I was very disappointed about the service”
3 of 5 bubbles Reviewed August 25, 2014

I've been to this restaurant many times over the years and always had a great time however this year the service was awful. I'm not sure if it was because it's august and the place was much busier. It took over an hour to get 2main courses with no explanation from the host as to what the problem was. I always have the stroganoff which is usually great but again it was just ok. Disappointed to say the least. Hopefully this was just a blip and it will return to being the good place to eat in burgau.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank smackx03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

26 reviews from our community

Visitor rating
    17
    5
    2
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Dubai, Dubai, United Arab Emirates
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Horrible experience!”
1 of 5 bubbles Reviewed August 17, 2014

I don't normally review unless I get excellent service or terrible service. This visit was most certainly the latter. What a horrible place! No interest in customer, off hand service, lacklustre food and a host who doesn't care unless you meet his expectations. We are a family of 3 including an 18 year old daughter. We have had better service in back street snack bars in Blackpool!

Typical Portuguese food had no flavour, spaghetti Milanese was topped with bland tomato sauce and what looked liked sliced spam. Service just sucked and they do not accept credit cards. No issue you would think; except card thrown back and informed there is a sign in the door then he walks away. No attempt to find a solution despite offering part Euro part Sterling that more than settled the bill.

Never again and strongly suggest you give this place a miss in favour of road kill!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridlington, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“good value”
5 of 5 bubbles Reviewed August 8, 2014

This is one of our favourite restaurants in bureau and is well worth a visit. Set menu is excellent value.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank groles28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, United Kingdom
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Delicious”
5 of 5 bubbles Reviewed July 30, 2014

The ranking on here does this restaurant no justice. Proper food, great service, for a lovely dining experience - this is one of the best "white tablecloth" places in the area. The owner has been in the business a long time and the care over the food shows. We went back for a second meal in our week break it was that good.
It's on the top of the hill and is much quieter than others in the square - it's large and you're almost guaranteed a space if you just turn up (they have 90 tables!). Good selection of wine, meat dishes, fish dishes, and the desserts are divine. I recommend the Swordfish Algarve!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jazfrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royston, United Kingdom
Level Contributor
70 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Good food, excellent service, bit pricey”
4 of 5 bubbles Reviewed June 19, 2014

It was a quiet night at this restaurant, when the others seemed busier. The excellent service was warm and discrete. Pepper steak good, and served as requested. Pork chops were cooked well though the accompanying sauce was thin and bland. Overall we were satisfied rather than thrilled. And we thought the price was a bit too steep. Not a bad choice for dinner, just not very exciting.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nomadfromherts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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