My husband and I decided to check in overnight because we were joining the duathlon race the next day at Filinvest. Our two younger children came with us. We had a reservation for a room but we were not sure if they would allow us to bring our road bikes inside the room. We told the receptionist that we won"t be checking in anymore if we won" t be allowed to bring our bikes up. At first the head concierge suggested that we put the bikes in their storage area. However we requested that we bring it into our rooms, and the duty manager obliged and allowed us to have it in the room. Upon checking in, we saw that the deluxe room was small so we requested for a bigger room, which they did not have at the time. Since having the weekend promo, the hotel was so busy with lots of guests, so we opted to get another room instead. Checking in was quite slow due to the volume of weekend guests.
The promo came with a free afternoon tea however service was a bit slow and we had to wait for 30minutes for it to be served. Room service was also a bit lacking. My son requested for some bottled water and it never arrived. It was only when I checked in on them at 4am that I learned that they had no water to drink. But when I called housekeeping, they were quick to deliver this time.
Even if the rooms were relatively small, it was clean and cool. Buffet breakfast was so-so. They should add more staff to man the egg station, the line was so long that we were discouraged.
Overall, our stay was quite pleasant and the reception staff especially Kate, Rica, duty manager Vanj and head concierge Edwin made our stay memorable. They were very accommodating and helpful. I just hope our stay in Crimson Mactan this August for the Cobra Ironman will be as pleasant or even better. Thanks.
- Official Description (provided by the hotel):
- Crimson Hotel Filinvest City, Manila is set in the main gateway of the progressive Calabarzon region, just 20 minutes from the Ninoy Aquino International Airport and strategically accessible via the South Metro Manila Skyway. Its prime location within Filinvest City, Alabang, one of the foremost business and commercial districts in the Philippines, affords guests with convenient access to world-class shopping, dining and entertainment locales, golf courses and theme parks. For business, the hotel is just minutes away from key economic zones and information technology parks. ... more less
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- Also Known As:
- Crimson Hotel Filinvest City, Manila Metro Manila, Philippines - Muntinlupa