We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“To quiet”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Bali Shangrila Beach Club
Ranked #7 of 20 Hotels in Candidasa
Certificate of Excellence
Reviewed September 3, 2013

Small resort with 24 rooms. The first room that we were given smelt very mouldy. The bathroom smelt like I don't know what. After one night in the room. I asked to move as I felt sick.
After being moved into another room. We settled a little bit better, . The staff were very friendly and helpful for sure. If going for a quiet holiday. It would be ok,
The beach had no real access to it as high tide, the pool very small but ok for a cool down.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 114Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded September 8, 2013

Dear Valued Guest,

This is to acknowledge to see your review being posted on this website. Regretfully to understand your unhappiness during your stays with us. let we strive our best to improve our services then to meet your expectation

Thank you for your kind attention and hope to welcome you here at upcoming trips

Sincerely yours,
Komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (322)
Traveler rating
Traveler type
Time of year
Language
  • More languages

194 - 200 of 322 reviews

Reviewed September 3, 2013

After a couple of nights in Kuta it was a refreshing experience to arrive at the Bali Shangrila Beach Club. It is a small resort with only 24 units where you are made to feel as though you are the only occupants. While we were there for 7 nights and although all units were occupied, it never felt crowded. Everyone seemed to do their own thing during the day and then meet up for a few drinks at the bar in the evening. There were a few drawbacks such as our room seemed to be very close to the chickens in the neighboring property, the bar frequently ran out of our favorite drinks and the beach was non-existent at high tide. However for some reason it did not seem to matter. The staff were so friendly and the room was comfortable and well maintained. It was a close walk to local bars and restaurants and the other guests seemed to be like-minded. Overall, if you want to relax in an extremely comfortable and relaxing environment then the Bali Shangrila Beach Club at Candidasa is the place to be.

Room Tip: A room closer to the ocean would be an advantage.
See more room tips
  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MuzzaQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded October 13, 2013

Dear Valued Guest,

firstly, we would like to thanks you for your willingness to stay at our resort. Obviously yes..., we are very lucky to have so outstanding staff who always care on you. we regret to hear for some drawbacks, but i am sure those drawbacks just little things compare to the courtesy, tranquility, serenity, nice cozy breeze that you experienced during your stays at our resort
We will strive our best to keep up our standard even improve it

Thank you for your kind attention and look forward to welcoming you on upcoming trips

Sincerely yours,
komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013 via mobile

We stayed at this hotel in Candidasa for five very enjoyable and relaxing nights and were lucky to be upgraded to a one bedroom apartment. However all rooms were spacious and very clean.
Included breakfast was not buffet but menu included the usual fruit, toast, eggs etc.
Probably the best thing about this hotel is the staff who manage to address all guests by name - very impressive!
Location is beach front. However the beach is not really accessible when tide is high. Pool is small but more than adequate.
Sister hotel Palms Resort is fairly close and there is an hourly shuttle between the two to allow guests to use facilities at either resort.
Many good restaurants are situated nearby.
We used a local driver Made who we found on Trip Advisor. He was a lovely man who spoke good English and we recommend him to anyone going to Candidasa.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank octobergirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded August 6, 2013

Dear Valued Guest,
many thanks for your review was posted here, we do appreciate that
we strive to maintaian even improve our standard to meet your satiscation

Sinecery yours,
komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

We stayed in a studio room (one king double bed) on the ground floor right in front of the small swimming pool. I loved being right next to the pool (but still had a private outdoor setting).

The room was small and the bathroom was a bit chlostrophobic, BUT this did not worry us in the least because there were so many positives with this hotel. The room not only overlooked the pool, but also the ocean and the neighbouring islands of Nusa Lembongan and Nusa Penida, and available to view from the deckchairs. Memorable. This is not a five star hotel and does not charge those prices. It is reasonably priced and kept very cleanly maintained throughout.

The staff were the most friendliest I have ever experienced in Bali, housekkeeping collected flowers to place on our bed every day (the head lady is named 'Pocahontas', I think, - such a sweetie).
Shangrila offers very cheap, but skilled massages at the on-site ocean front 'cabana'. Ask for Ni Lui. Very relaxing getting a massage whilst listening to the waves roll in. Her husband can also offer driver services and speaks very good English.

I loved that this hotel was down a couple of side streets, but right on the beach. To me it is the perfect location. A two minute walk back to the main drag is safe and in a village style location. As you walk out to the main road and turn left, the first restaurant has a pool table, restaurant and bar area. Buy a drink and play pool for free. The food was great and the owner is also providing hospitality education for local teens, so help a good cause and visit them.

The food at Bali Shangrila was excellent and the prices were the same as restaurants outside the hotel. We chose to eat most meals at Shangrila due to the quality and price. The mee goreng was exceptional, and their burger was western standard, yum.

They have entertainment most nights and I loved the whole atmosphere of the hotel and the wonderful staff.

If you book direct and email them, you will be guaranteed of great personal service. I had no booking problems and they knew me as soon as I arrived.

Room Tip: Ground floor rooms overlooking the swimming pool
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SalsaWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded August 3, 2013

Dear Valued Guest,

this is to acknowledge receipt of your email posted at this portal. much appreciated for outstanding reviews and therefore with more than happy to share it to all of our staff members to motivate them to maintain the standard

many thanks
sincerely yours,
Komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

What a stunning little gem - excellent situation, one of the few resorts in Candidasa with its own sandy beach before stunning snorkelling so close - I believe the hotel and units are due for maintenance in the next couple of years which be appreciated. The staff are fantastic, even remembered us from 4 years previously - a must !

Room Tip: all units in excellent position - try so get the ones closer to the beach
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded July 31, 2013

Dear Valued Guest,

This is to acknowledge your comment posted on this tripadvisor. many thanks for the terrific reviews and let me share to all of our staff members to motivate them to maintain upkeep works. Regarding maintenance, yes we realized that and we are progressing by time being

again thank you for your great reviews and look forward to welcoming you here on upcoming trip

Sincerely yours,
komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

We originally booked for 7 nights but had to cut our stay short for external reason. During our shorten stay we found the staff to be wonderful and ready to assist whenever it was required. The resort itself is a little out of the way even by Candidasa standards and isn't well sign posted.

We stayed in a Suite overlooking the ocean and pool. The room size was adequate however both it and the resort are starting to show their age. Some of the furnishing could do with updating. The TV for example is an old style and definitely needs to be upgraded to a flat screen. Channel selection also needs to be improved as it was advertised as both local and international however there were only 2 truly international channels available from the entire selection. Wifi also needs a MAJOR upgrade as the Wifi in our suite was extremely patchy at best.

Bed sheets and towels, while clean and fresh, are also showing their age and need to be refreshed more often. Water quality was also below even Bali standard with a strong mineral odour. Simple filtering will solve this issue.

Finally, on the negative side, the resort's pool NEEDS some Upgrades. Hand rails and ladder are mising and should be considered ESSENTIAL, as based on the design of the pool, entering and exiting the pool at present is difficult as best.

So, to sum up this review, We had a pleasant overall stay and while the resort facilities have a FEW issues, the staff and the excellent service and support they provided definitely saved the day. Provided the issues highlighted can be addressed, we would definitely consider coming back for the relaxation component of a future bali stay.

A special thanks to Gusti and the staff.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank marce_sof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded June 7, 2013

Dear Valued Guest,

Many thanks for choosing Bali Shangrila Beach Cub as your accommodation during your holidays in Bali
We noted the comments were posted here
Regarding the location, not seldom we got feedback that we are located on prime site, really beachfront. As the most fortune for Bali Shangrila gets a clear wither sanded beach since most of beach in Candidasa was disappeared

We realized that our property is old enough as almost more than 10 years operated. And therefore we consistently doing refurbishment progressively. So we have been concerning all of the issues highlighted

Thank you for your kind attention and we do hope you will come back and experience new ambience here…

Sincerely yours,
Komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

We stayat this hoel everytime we are in Candidasa and couldnt be more happy with the friendly staff and great service, right on the beach with some of the best snorkeling in Bali right on the doorstep. Great restaraunts close by and you dont get hastled on the street. Hotel not new but very comfortable.

Room Tip: Get a pool view room
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MitchCobdogla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this reviewResponded March 21, 2013

Dear Valued Guest,

many thanks for your compliment for our services and let we share to our staff members
we commit to maintain even improve our services
Thank you for your kind attention and look forward to welcoming you here on upcoming trips

Sincerely yours,
Komang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Candidasa hotels
1.7 mi away
Candi Beach Resort & Spa
Candi Beach Resort & Spa
#3 of 20 in Candidasa
860 reviews
0.4 mi away
Pondok Bambu
Pondok Bambu
#6 of 20 in Candidasa
178 reviews
0.2 mi away
Puri Bagus Candidasa
Puri Bagus Candidasa
#1 of 20 in Candidasa
611 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Nirwana Resort and Spa
Nirwana Resort and Spa
#8 of 20 in Candidasa
305 reviews
1.1 mi away
Bayshore Villas Candi Dasa
Bayshore Villas Candi Dasa
#4 of 20 in Candidasa
355 reviews
1.2 mi away
Lotus Bungalows
Lotus Bungalows
#12 of 20 in Candidasa
135 reviews
Show Prices
Show Prices
Show Prices

Been to Bali Shangrila Beach Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bali Shangrila Beach Club

Address: Candidasa, Karangasem, Indonesia
Location: Indonesia > Bali > Karangasem > Candidasa
Hotel Style:
Ranked #7 of 20 Hotels in Candidasa
Price Range: $54 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bali Shangrila Beach Club 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Otel, Hotwire, TripOnline SA, Orbitz, getaroom.com, Cancelon, Travelocity and HotelQuickly so you can book your Bali Shangrila Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bali Shangrila Beach Club Hotel Candidasa
Bali Shangrila Beach Hotel
Bali Shangrila Beach Club Candidasa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing