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“Once but not again” 3 of 5 bubbles
Review of Rama Candidasa Resort & Spa

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Rama Candidasa Resort & Spa
Ranked #2 of 19 Hotels in Candidasa
Certificate of Excellence
Level Contributor
203 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Once but not again”
3 of 5 bubbles Reviewed August 13, 2013 via mobile

We came from a resort in Ubud and this resort was a real disappointment. We had two rooms of which one had a renovated bathroom which was good and one had an old bathroom: and this was terrible, smelling as a sewer with very old furniture. The airco was leaking but got quickly resolved. We had one towel in the bathroom so asked for more with two persons: we got 1(!) extra, which is a bit poor for a four star hotel. The channels on the tv did not all work properly which got resolved as well. All in all that miss out on things and this would come with a two star badge and not four. The staff was ok but not what we are used to in terms of friendliness in Bali. The gardens are nice and well maintained.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jopie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 17, 2013
Dear Valued Guest,
Regret we fail to meet up with your expectation.
Please be assured measures are taken to rectify our shortcoming.
Thank you for your understanding.
Warm Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,105 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (275)
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English first
Dubbo, New South Wales, Australia
1 review
5 of 5 bubbles Reviewed August 12, 2013

My sister and I travelled to Bali for a five-night stay at the Rama Candidasa in April 2013. The weather was perfect (about 30 degrees each day). The service at the resort was fabulous- we quickly got to know the staff and they were very helpful in suggesting activities to fill in our days We went mountain trekking; snorkelling; white-water rafting and spent time around the pool at the resort. We indulged in some massages at the resort (great prices and in a lovely setting). The Rama Candidasa is about 90 minutes drive from Denpasar Airport- we were picked up by the hotel staff at the airport and enjoyed the drive to and from the airport. The resort had excellent and inexpensive meals and drinks. We thoroughly enjoyed out stay!! We were really sad to leave and to say goodbye to the staff...("Hi" to Kariasa and Febrie in particular!!)

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 17, 2013
Dear Valued Guest,
Thank you for choosing us for your Holiday.
Glad you enjoyed the actives and Spa with us.
Kariasa and Febri are pleased to with the compliment from you.
Hope to see you in the near future.
Warm Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

We travelled to Bali in Dec 2012, and stayed at Candidasa. We had the most memorable trip of our life. Initially we booked the Tirtha suite, the room was as shown in the image, decent with a bath tub, stayed threre for a day and then we upgraded to the deluxe ocean view room. This was just amazing, the room is worth every penny. The staff of the resort is super friendly will make sure you are comfortable and never would you cross them without a smile. Cheers to Dharma he made sure we had a good time. We booked a romantic dinner by the beach for a nite, the set up was amazing..and the food was sumptuous.. the chef is just awesome :) he personally came and to us and made sure the food was perfect! Otherwise also the restrau has good food.

The day bed was a perfect place to lie and just read a book, laze around! Candidasa was a perfect place in one more way, unlike Nusa Dua this is more of rural bali where people are really down to earth and you get to see the real bali not as commercial as other parts.

Would love to visit again :) a place recommended if you want a relaxed holiday, calm and quiet place, and friendly company. There is a street close by the hotel which has small cafes and you could bargain and do lots of shopping!!

Cheers
Ankit

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Ankita_jaitly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 17, 2013
Dear Valued Guest,
Glad your enjoyed your holiday with us.
Darma also send his best Regards with this message.
Looking forward to welcome you back again soon.
Warm Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woy Woy
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed August 4, 2013

We stayed at Candidasar 30 years ago and found beautiful beach with beautiful coral just 30 metres offshore.
Last week we stayed at Rama Candidasar and found that the coral had been dynamited to make cement for various resorts, the beach got washed away and replaced with a 5 metre (15'0") high concrete vertical seawall. No beach swimming/activities but a moderate sized pool.
The resort was pretty, the staff delightful in every respect except one. Laid back is good but....
the toilet in our bungalow (Superior accommodation) stank. Stank of sewage.
I saw a bidet hose attached to the toilet and thought that i'd like to give it a go. so I did for two days. Then i realised that I'd been squirting watery sewage onto my thighs and backside. DISGUSTING. Fortunately I'd gone for a swim in the pool immediately after so the smell washed off. The room boy burned incense sticks (without reporting), poured water down drain holes, I got the Reception guy to come, smelled, commented how disgusting and left (without reporting), the "Engineer" came, diagnosed the problem and went away (without reporting). After a week, my wife snapped (3am) and phoned the duty Manager with a torrent of abuse. Days later we were offered a room swap but we were leaving in two days and it was too little too late.
It costs $60 for a car to Kuta to shop (3 hours roundtrip) as there are only a few native shops in Candisasar, not really bargain shopping. The best part was getting Burger King in Kuta because the food at Candidasar is stewey spiced veges and crap European meat dishes.

Room Tip: All rooms have a sign saying "Wait 2 minutes for hot water to come". One couple turned on...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank AussieRossWoyWoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 17, 2013
Dear Valued Guest,
Yes, the corals are a big lost not only for the resort but for Bali.
Regret the sewage problem , measures have been taken to rectified it.
Thank you for your understanding.
Warm Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 2, 2013

I have travelled extensively all my life but always resisted going to Bali because of negative issues regarding bad hotels etc. I decided to go this year at the grand old age of 72 and wish I could turn back the clock and visit this Bali and particularly this hotel 20 years ago ... it was wonderful. The staff, the cleanliness, the hospitality, the pool and the general environment was magical. I plan to return every year (for as long as I can) and will make this my first port of call knowing that I won't be disappointed. I have read a negative review of this hotel on Trip Advisor and am distressed to think it might influence others not to stay there.

Room Tip: I have a favourite but will not tell you!
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BaliloverAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 4, 2013
Dear Valued Guest,
Thank you for the compliments and the support.
Sure i will share your comments with all our staff.
Looking forward to welcome you back .
Warm Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed July 30, 2013

I would definitely NOT RECOMMEND the Rama Candidasa Resort & Spa. This hotel does not deserve 4 stars at all !! It is located at the end of a dirt track, which is very dark and seems unsafe at night. Our room was cheerless, dampy, with a "vintage bathroom", and we also had mosquitoes and even lizzards to keep us good company. To cap it all, the staff is incompetent and DISHONNEST. We arranged a tour through the hotel, which we ended up paying three times the fair price because (a) we negotiated a price the day before the tour but actually got charged 50% more when we checked out (I highly suspect that they copied my signature as they showed us an invoice which I had apparently signed but did not recognized), (b) our driver was pretty malevolent and told us that we needed to pay 35k and hire a guide to visit Besakih, while actually you only need to pay 15k and do not need any guide. This experience ruined our time in east Bali - so if you want to explore the area AVOID The Rama Candidasa.

  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank CarlOuft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, August 1, 2013
Dear Valued Guest,
Regret the incident.
Feel free to write to me, at rm@ramacandidasahotel.com
I will investigate and get back to you.
Regards
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dortmund, Germany
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

We spend a relaxing week at our favoured resort in Candi Dasa
and this year in may we had luck for booking our highly coveted ocean bungalow:
comfortable and spacious with great designed new bathroom.
No bath tub anymore (old-fashioned and wasting of water!), but a very good
tropical rain shower with green technology which is energy- and water saving.
Garden area looks very beautiful and the whole resort is neat and tidy.
For the extensive breakfast buffet we go to GARPU – this stylish restaurant is also highly recommendable for dinner. The menu offers a varied choice of delicious food and many appetizing dishes, our beloved place is still the cosy sofa corner with view over the ocean… cocktail and romantic candlelight, just perfect!
We enjoy the relaxing swing beds at the seaside or go swimming in the large pool.
At the SPA we treat ourselves by massage services and the friendly stuff is really experienced
in all kind of body treatment.
On the road leading to the resort you can find some shops where you can buy all everyday necessities and also beautiful handcrafts.
People working at this hotel are really kind, warmhearted and helpful and you feel very welcome. We look forward to return!

Room Tip: I prefer always Bungalows located at seaside because of the cooling breeze and the great view when y...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Heikebali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_RCD, Manager at Rama Candidasa Resort & Spa, responded to this review, July 29, 2013
Dear Valued Guest,
Very glad you spent your holidays in our Paradise.
It was a pleasure serving you.
Looking forward to welcome you back again soon.
Warm Regards.
Peer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rama Candidasa Resort & Spa

Property: Rama Candidasa Resort & Spa
Address: Jl Raya Sengkidu, Candidasa Beach | PO Box 120, Candidasa, Karangasem 80801, Indonesia
Phone Number:
Location: Indonesia > Bali > Karangasem > Candidasa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Candidasa
#2 Luxury Hotel in Candidasa
#2 On the Beach Hotel in Candidasa
#2 Romantic Hotel in Candidasa
#3 Family Hotel in Candidasa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rama Candidasa Resort & Spa 4*
Number of rooms: 79
Official Description (provided by the hotel):
Rama Candidasa Resort & Spa is located in the east of Bali, in the heart of the Candidasa district. With private beach frontage and a beach terrace above, the resort offers tranquility, ocean breezes, and a romantic atmosphere for nature lovers. Accommodations are artistically furnished and decorated with contemporary Balinese décor and modern facilities, and secluded balconies offering views over the ocean, pool, or garden.The natural serenity of being set amongst, mountains, rice fields and ocean, that offers the ultimate peace and tranquility. Whether you want shopping, activity ; such as diving, snorkeling and yoga, or just relaxing and daydreaming. ... more   less 
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Also Known As:
Rama Candidasa Resort And Spa
Rama Candidasa Hotel Candidasa
Rama Candidasa Resort & Spa Bali

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