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54 - 59 of 2,351 reviews
Reviewed 4 weeks ago

Have just enjoyed a lovely relaxing massage at the spa in this amazing hotel (more about that in another review). Many thanks to all the staff especially Anusha and Rakendu who were our friendly and professional therapists.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Sanmuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 2 weeks ago

Dear guest,

Warm greetings from all of us in Goa!

Thank you for choosing to stay with us and we are happy to know that you enjoyed the services and facilities at the hotel.

We are delighted to know that you were happy with the services of Anusha and Rakendu at the Ayura Spa and have recommended them to other guests in your lovely feedback.

We look forward to your return and hope to be your preferred resort whenever you travel to Goa again.

With Warm Regards,


Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Our second visit to hotel. Staff and food once again fantastic. Beach beautiful. Beach shack good value food and drink if you fancy a change. Hotel staff can't do enough for you. Good variety of food breakfast, lunch and evening.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank flameshaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 2 weeks ago

Dear Michael,

Warm greetings from all of us at the Heritage Village Resort & Spa, Goa!

Thank you for staying with us again. We are so glad to hear that you enjoyed your accommodation, cuisine, services and facilities to your satisfaction. We truly appreciate your kind words about our staff. It was a pleasure serving you at Heritage Village Resort & Spa, Goa.

We thank you for your recommendation and we all look forward to welcoming you back to Goa and to The Heritage Village Resort & Spa.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

A wonderful holiday with our friends Christ and Lucy. Great location. Tasty and variable food. Attractive and comfortable pool area and comfortable seating areas inside and out for evening drinks. The biggest credit is the staff, possibly the happiest, friendliest and warmest people we have encountered. This one fact alone would make me want to return.

We did have a problem with the water in our shower not draining away quickly enough, but this was sorted out within a very short time of reporting it. Very impressed.

The one negative was the tonic water. Lucy and I enjoy a good gin & tonic, but the bottled tonic served at the hotel, even though served from a freshly opened bottle, go flat within minutes. Please change to Schwepps.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 3 weeks ago

Dear Lynne,

Warm greetings from all of us at the Heritage Village Resort & Spa, Goa!

We are sincerely appreciating your gesture in taking time out and posting your feedback on Trip Advisor. My team and I are delighted to know that you had a wonderful holiday with us and found our accommodation, cuisine, services and facilities to your satisfaction.
Your feedback on tonic water is noted.

We thank you for your compliments and your appreciation of our team members. Our priority is guest service and we are ecstatic that we met that mark!

We all look forward to your return on your next holiday.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa Goa

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Reviewed 4 weeks ago via mobile

There's nothing i can say that hasn't been said before. My girlfriend and I stayed at The Heritage for 11nights in January and i can honestly say this was my best experience of an all inclusive holiday. Food was excellent, great beach and all the staff were excellent! I would definitely reccommend this hotel. A big thank you to Rosie and Razor the Entertainment team and i would also like to mention Samson the young guy who cleaned my room. I will definitely return to this Hotel.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Tartanboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 3 weeks ago

Dear guest,

Warm greetings from all of us at the Heritage Village Resort & Spa, Goa!

Thank you for giving us a perfect rating and for recommending our resort to other travelers. Hearing that you had the best experience is a wonderful thing we could hope for! I will be sure to let Rosy, Razor and Samson know how much of an impact they made on your experience.

We all look forward to your return to have another opportunity to serve you.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
The Heritage Village Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

This was our 5th visit here, my husband and I we’re last at The Heritage 12 years ago. A lot of the staff has changed however the warm welcome, cleanliness and professionalism remained the same.
Thank you to Anne on reception who epitomises everything great about the Heritage.
Thank you to Rosie on the entertainment team who works very hard to get the guests to participate in the entertainment, with her bubbly personality she never fails to put a smile on your face.
Special thank you to Marco who works tirelessly to make things easier for the guests. I thought I had lost my bracelet in the pool, after mentioning it to Marco he found it in a sorry state the following morning. It was given to the jeweller who made it look brand new again.
Thank you to Samir in the Bar for making our evenings very happy ones.
Thank you to Salome on reception who went out of her way to get my husband some medicine for his prickly heat.
Thanks to the Resturant team who work very hard, housekeeping who’s laundry service is fantastic and who sent me home less washing.

All in all a fantastic time again we won’t be leaving it so long till our next visit.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank ginab493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 3 weeks ago

Dear Gina,

Warm greetings from all of us at the Heritage Village Resort & Spa, Goa!

Thank you for sharing your feedback and we are happy to know that you enjoyed the services and facilities at the hotel. We are delighted at your return after 12 years.

We thank you for the compliments on the efforts of our team members that contributed in enhancing your overall hotel experience, especially Ann, Marco, Rosy, Salome and Samir who are wonderful members of our team.

We all look forward to your return on your next holiday.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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