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“quiet location”

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Heritage Village Resort & Spa Goa
Ranked #1 of 3 Hotels in Cansaulim
Certificate of Excellence
Reviewed April 17, 2013

just returned after only a weeks holiday in this lovely hotel. It has a family feel, due to the excellent service and hard work from the people who are employed there. The chef is always there chatting and smiling and so he should .his food is fresh and very well presented . Our first room was a bit undesirable single beds and no room to swing a cat . we were moved within 4 hours to a lovely room with a double bed .(20th wedding anniversary )The pool was very clean and the two nights of themed entertainment was above expectation. I can not fault this hotel . There are some taxis outside who will take you any where you need to go an advise you best places ect (antony ) even offered to come shopping with me !!! to get cheaper prices for me . This hotel have guest who come every year and every one knows everyone. they made my holiday very special . Thank you xxxx

Room Tip: The twin rooms are suitable for teenagers or back packers balcony for one person ,not for couples .a...
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  • Stayed: April 2013, traveled as a couple
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1  Thank hollybols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 20, 2013

Dear Guest,

Greetings from all of us in Goa!!

It was truly a pleasure to have you stay with us at The Heritage Village club during your recent vacation to Goa.

I also take this opportunity to thank you for sparing time to write in such a lovely review of your holiday experience with us on tripadvisor.

We are grateful for your appreciation and recognition of our facilities, cuisine, accomodation and our team members and the services provided by them. Our Chef is also very happy to read your lovely comments about himself.

Your kind words of appreciation will most certainly encourage and motivate all of us to continue to strive to wow our guests with warm and friendly holiday experiences.

We hope to have the opportunity to serve you again soon and untill than , my team and I wish you a fantastic year ahead.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

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1,062 - 1,068 of 1,578 reviews

Reviewed April 16, 2013

Just returned from The Heritage Village Club, Arossim Beach, Goa.
What an absolutely fantastic place to stay - not only is everything first class at the hotel ie beautiful and clean surroundings, lovely food, great entertainment - but what makes this place totally unique is the caring and supportive staff that work there. They pride themselves on the work that they do, and try their utmost to ensure that 'the guest' is well looked after, and accommodated to the very best of their ability. With this in mind, I praise the work of all staff, but would like to mention a few people by name that Steve and I would particularly like to thank:
They are exemplary....
Ann (Receptionist Manager), Nancy, Fransico & Vikram (Restaurant Managers), Sofia (Guest Services), Hansam (Service Staff), James (Animation Manager), Jesma (Reception), Vishant (Captain) and Gajanan (Chef)
Hope to see you all again one day - Thank you for the making our holiday so great and contributing to our everlasting memories. Hope to see you all again one day!
Bridge & Steve

  • Stayed: April 2013, traveled as a couple
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1  Thank bridge_u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 20, 2013

Dear Guest,

Warm greetings from all of us in Goa!!

Thank you so very much for choosing to stay with us at The Heritage Village club on your recent holiday to Goa.

It was absolutely delightful to have had the opportunity to serve you.

We also very much appreciate your gesture in taking time out to share such a lovely review on tripadvisor.

We are truly delighted to read your comments and know that you had a wonderful stay with us. you words and very inspirational to us and the entire team joins me in thanking you for your kind words.

The recognition to many of our team members will surely encourage them and others as well to keep excelling in their own areas of work. We are also happy to have your positive words on our food, facilities, accomodation and gardens.

I thank you once again for your time and all of us look forward to welcoming you back to Goa and to The Heritage Village club.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

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Reviewed April 15, 2013

just returned from 2 weeks at the heritage, we booked the superior room which was lovely overlooking the gardens, so peaceful, we had ample drinks stocked up every 3 days, we also had 2 bottles of port with some snacks. the hotel itself is so clean and tidy they even sweep the lawns!!, the staff are the friendiest ive ever met, nothing is to much trouble, the gala nights are fantastic the choice of food is unbelievable, i counted 17 desserts to choose from, the entertainment for goa was i thought really good, now the downside:........ nothing to do with the hotel but if you are coming to Goa for a beach holiday and want to swim in the sea then this is not the place for you, the undercurrent is so dangerous, we were so dissapointed as we don't do pools, and my husband wanted to go snorkling,no chance, we went to the beautiful beach every day and i did "paddle" but thats all,on the plus side when the beach shacks are there (they've taken them down now ready for the monsoon season) they do lovely food, hope this has helped, and i would definately reccomend hotel to my friends

Room Tip: a superior room is lovely and you get a fridge which is a must as its so hot
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  • Stayed: April 2013, traveled as a couple
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Thank twinny40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 20, 2013

Dear Guest,

Warm greetings fro all of us in Goa!!

It was a pleasure having you stay with us at The Heritage Village Club and we appreciate you sparing time and posting a review on trip .

We are delighted to know that our services ,cuisine and facilities were to your utmost satisfaction, Our Kitchen team was very happy to learn that you enjoyed the gala dinner spreads at the pool side.

The team at the resort joins me in thanking for the recognition of their efforts and for your gracious comments. Your compliments will most certainly go a long way in motivating all of us to keep doing our best every time.

I am a little disappointed that you and your husband were not able to swim in the ocean.Taking precuations with the ocean is probably the best idea however this part of the ocean is generally a little bit safer and manned by lifegurads right through the day but life gurad instructions on swimming need to be adhered and followed very strictly.

I thank you once again for the recomendation and all of us at the resort look forward to welcoming you back to Goa and to The Heritage Village Club.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

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Reviewed April 11, 2013

We have just returned after spending two weeks at this lovely hotel. Been to north Goa quite a few times so was a bit worried when we booked in case it was too quiet. It was quieter, but was also wonderful. The superior rooms were spacious and spotlessly clean along with the rest of the Hotel. The grounds were kept immaculate and the food was varied and plentiful with masses of choice for everyone, with the addition of snacks, tea coffee and ice cream twice a day. Lovely sunbeds and plenty of them along with umbrellas and the beach just a short stroll away.

We have been so impressed that we have just re-booked to return March next year. Fabulous holiday can't wait to return.

  • Stayed: March 2013
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2  Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 18, 2013

Dear Susan,

Warm greetings from all of us in Goa!!

It was truly a pleasure to have you stay with us at The Heritage Village Club during your recent visit to Goa.

Thank you very much for sharing your compliments on our services, food, our pool side areas, and facilities on tripadvisor.

We are delighted to know that you enjoyed your holiday with us and found our services to a very high standard.

My team and I deem it a privilage to have served you and we are happy to read such a delightful review from you.

Your compliments will certainly act as a great source of motivation for all of us to keep striving to do better.

I thank you once again for the recomendation and all of us at the resort can't wait to welcome you back.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Despite all of the positive reviews I was a bit skeptical of how this place who be. Turns out the reviews speak the truth. We were a family of 5 adults and 3 kids, and we all had a wonderful time! The staff is great, food is great, beach is very close by. One thing that was just okay we're the rooms, too dark and gloomy for a beach resort, but clean. The cocktail menu could be a little more extensive, but the kids enjoyed the smoothies. The daily snacks were great too. The location is in quiet south goa which suited our family well and it's close to the airport. We would def consider going back!

  • Stayed: April 2013
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2  Thank sunnycbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 16, 2013

Dear Guest,

Warm greetings from Goa!!

We thank you for choosing to stay us at The Heritage Village Club during your recent vacation to Goa and also for taking the time to share your experience on tripadvisor.

I am delighted to know that you enjoyed your time with us and found our team to be friendly and warm. The entire team is happy to read such a lovely review from you.

We are also thankful for your appreciative comments on our facilities, cuisine, snacks, location and services and all of us at the resort look forward to having more opportunities of serving you on your next holiday to Goa.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

we have just come back last week we had fantastic time my brother in law needed a wheelchair which the resort provided and always had some body to look after him the food was delicious and the staff from managers to waiters were the best rooms were very clean there was no faults at all

Room Tip: room 301 302 304 306
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  • Stayed: March 2013, traveled with family
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4  Thank mackeyl_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 12, 2013

Dear Guest,

Warm greetings from all of us in Goa!!

We thank you for sharing your experience at The Heritage Village Club on tripadvisor.

Your positive observations with reagrds to our product , services, cuisine and accomodation is inspirational to all of us.

Our team were delighted to know that their efforts were so well appreciated.

My team and I look forward to your return and hope to be your preffered resort whenver you travel to Goa.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

We have just returned from holiday and although this hotel is rated at 3 star it delivers a 5 star feeling, yes the basic twin rooms are basic and maybe in need of refurbishment but they were spotless clean. not sure about the single beds but we managed to sleep.
The cleanliness, service, quality of food and overall ambiance of the hotel was first class, would highly recommend it and we look forward to going back.
The Mango restaurant delivered outstanding food and service with the four visits we made during our two week stay memories that we will always relish.
The only word of advice I would offer is to double check the price of your visa before booking your holiday as they are set to increase and this would make a big impact on whether we go back.

Room Tip: Upgrade if you can afford it.
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  • Stayed: March 2013, traveled as a couple
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1  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guitry_Velho, General Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded April 10, 2013

Dear Stephen,

Warm greetings from all of us in Goa!!

It was a pleasure having you stay with us at The Heritage Village Club during your recent holiday to Goa. We sincerly appreciate your gesture in sparing time and posting a review on tripadvisor.

We are delighted to know that you had a wonderful vacation with us and are glad to receive your positive comments on our services, cuisine, our restaurants especially the mango terrace, and on the overall ambience of the hotel.

The team at The Heritage Village joins me in thanking you for your gracious comments.

Your compliments will go a long way to motivate us to continue to deliver warm and friendly holiday experiences.

I thank you once again for the recomandation and we all look forward to having you back with us at The Heritage Village on your next visit to Goa.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritage Village Resort & Spa Goa

Address: Arossim Beach, Cansaulim 403712, India
Location: India > Goa > South Goa District > Cansaulim
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cansaulim
Price Range: $123 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heritage Village Resort & Spa Goa 4*
Number of rooms: 97
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TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Agoda, Orbitz, HotelQuickly, Hotwire, Evoline ltd, Cancelon and TripOnline SA so you can book your Heritage Village Resort & Spa Goa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Village Club Goa Hotel Cansaulim
Heritage Village Goa
Heritage Village Cansaulim
Heritage Village Hotel Goa
Heritage Village Resort & Spa Goa India

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