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“Good propery, Non responsive staff”

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DoubleTree by Hilton Hotel Goa - Arpora - Baga
Ranked #4 of 15 Hotels in Arpora
Certificate of Excellence
Navi Mumbai, India
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good propery, Non responsive staff”
Reviewed August 29, 2013

Stayed between 22 August to 25 August in room no.218.
Room was well kept. Food spread was decent.
Had a problem with the hotel when I forgot my sun glasses in the restaurant on 23 afternoon during my lunch. Came back in half hour to find it and the staff told me they did not find one. Complained at the reception and asked them to check the CCTV which was bang above our food table. No response till 24 evening. Later was told they found nothing but cannot show us the clipping. Had to leave on 25 Morning and couldn't do much about it. Very disappointing.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HitenL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,280 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (237)
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Khajuraho, India
Level Contributor
2 reviews
Reviewed August 27, 2013

dear , a tourist. Hilton is excellent just you feel another home as a personnel property in India ,
food good oil, you will get high think, staying swim .
i will( world tourist) recommended to stay hear.
staff very helpful and cheering . love. yes

Room Tip: on pool side
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  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank niraj271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai, India
1 review
Reviewed August 22, 2013

My first experience with Hilton. they really take care of the guests. Service food and rooms are excellent. You get more than value for money. though the hotel is far from beach they have regular bus service which is very good. I will definitely recommend this hotel to others who are staying in North Goa.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shrikant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
340 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 580 helpful votes
Reviewed August 22, 2013

Stayed there 2 nights and loved the service, food, swimming pool,

room was perhaps not 5 star. Although we paid premiem prices, food was heavenly along with service.

Excellent if you are staying with kids.

Free business suite with internet access (and PCs) which was good as my phone charger was broken.

Room Tip: choose a room facing the swimming pool on the ground floor. you might pay more for this, but, this i...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2013

I stayed here in 2011 when it was Riviera and I went back in August 2013. A lot has changed since then and for good only. The hotel was a delight from the word go. The best features- Staff (extremely helpful and cheerful, They don't say a 'no' to anything you want), Food (The Flame restaurant and their chefs for north Indian and continental food are worth dying for). Staff in Flame needs a special mention for their courtesy, cheerfulness and willingness to go out of the way to help and fulfill guests' needs. Shuttle to Baga every one hour is a big plus. For me henceforth if it's north Goa, it's Double Tree Hilton.

Room Tip: Patio rooms on the ground floor are more conveniently located.
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amit_Veer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
1 review
Reviewed August 20, 2013

The hotel is well located in Goa. The property itself looks over a lake and our room was overlooking a pool. However, we soon spotted plumbing issues which resulted in a pool of our own within the room. The breakfast spread was very good ( I have seen better in other 5 star restaurants), and the staff were very friendly. Overall a nice place to spend a relaxing weekend in Goa..

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Naresh R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, India
1 review
Reviewed August 20, 2013

Please check Room 239 its should be worst then a Road side Hotel Room. Though Location is good its a existing property looks Aged. You can see Fungus on Main Door Shutter. Smell of Dampness was evident.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kamlesh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Goa - Arpora - Baga

Property: DoubleTree by Hilton Hotel Goa - Arpora - Baga
Address: Ximer | Arporra Baga, Arpora 403518, India
Phone Number:
Location: India > Goa > North Goa District > Arpora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Arpora
#3 Romantic Hotel in Arpora
Price Range (Based on Average Rates): $
Hotel Class:5 star — DoubleTree by Hilton Hotel Goa - Arpora - Baga 5*
Number of rooms: 104
Reservation Options:
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Also Known As:
DoubleTree By Hilton Hotel Goa - Arpora - Baga

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