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“Listed as a 4 star hotel - not even close”
Review of M N Resorts

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M N Resorts
Ranked #6 of 10 Arpora B&B and Inns
Portimão, Faro, Portugal
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Listed as a 4 star hotel - not even close”
Reviewed October 18, 2012

This resort is listed as a 4 star hotel, but does not even get close to it. I would not rate it more than 2 stars. The rooms are poorly furnished. One did not have any place where to put you suitcase or a closet to put your clothes. The sheets were clean but stained, just as the table cloths in the dining aerea. It is rather far from the beach. No credit card was excepted. and when I requested to confirm my flight back to Delhi, they told me to call the number provided on my papers. The only thing worthwhile was the pool.

Room Tip: I suppose it is true not to go to a hotel under 4 stars in India, even so this did not help us in Go...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Milletje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2012

warm welcome at check in. Clean rooms. Beautiful rooms. Wi fi only at reception and lobby. That too free. Clean and big lawns. Huge swimming pool. Fast service and very attentive staff. Good 4 star resort. Wud reccomend all.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nisha1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MNresorts, General Manager at M N Resorts, responded to this review, February 22, 2013
Thanks for your valuable feedback. We appreciate your comments and we assure you of constant upgarde towards the quality of the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 16, 2012

"Positive"
Exterior;
Swimming pool;
Quite good restaurant with its staff.

"Negative"
Hotel staff sleeping on the floor on the lobby during night time;
Security guard walking and breaking wind around parking and lobby;
No backup generator, every day the electricity cuts off;
Grey and dirty bed linen, towels with red spots and black stripes;
No toilet paper and the waste basket during moving into the room;
No housekeeping (the bed linen, towels has not changed for 2 weeks, the room has not been made up);
No hotel owned laundry (laundrying clothes in another hotel I guess);
The sattelite tv card wasn`t paid, so only 1 channel worked;
The AC remote control didn`t worked (there was a note inside the battery bay dated febuary 2012 from one of hotel guests indicating that the remote hasn`t worked since that date);
No things described in the room description (Iron, coffee machine, tea pot);
The complimentary water located in the fringe was in unsealed bottles (from the mixer taps I guess);
First day afternoon (about 13:00) the waste container near the hotel building entrance was overturned and the waste lied on the floor. I passed 4 times during an hour and nobody cleaned it up until I asked;
Full payment during moving into;
My credit card wasn`t accepted because of their "restricted banking system" (additional fee for the banking card operations by the way);
The Wi-Fi only on the lobby with narrow covering;
The hotel location on the map in any source is different, the real coordinates are 15.559369 laitude 73.763655 longitude;
The price is enormous for that have been given to us, we lived in better 2 star hotel in Goa.

Room Tip: Simply do not book this hotel
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Alexander_205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MNresorts, General Manager at M N Resorts, responded to this review, February 22, 2013
Dear Mr. Alaxender !

Greetings from M N Resorts !

I appreciate your feedback on the concern. There were a few things which were little messed up due to a heavy group movement at the time of your stay. But things like battery in Remote or 1 channel in DTH is incorrct. The battery life in a remote is limited to certain extent, the moment you advised us about low battery, it was changed immediately. Also for getting the linen changed everyday, you have to leave keys at the reception and advise them accordingly to clean the room and change the linen. We outsorce the laundry to a 3rd party vendor, which delivers the clothes back within 24 hours, which is standard with most of the hotels. We dont send it to some other hotel. Also the bottlles kept in the fridge is filled from RO system installed in hotel kitchen , which is 100 % safe and certified. If you wanted to have Sealed mineral water bottles, you could have ordered it in restaurant and would have paid for it. Iron and coffee machine is on request. If you would have ordered it, no one would have denied you. We don't accept International cards. Moreover we charge 2% on the payments made by card. You were staying for a longer duration and the amount was also high, so did'nt forced you to pay full amount at check in, rather we advised you to withdraw cash from ATM an then give us in next couple of days. This ways you could have saved on 2% charge as well. Rest of the things we have sorted out after your valuable feedback. I can assure you of the best of our services, when you visit us next time. You would find 100% improvermentas per your valuable feedback.
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Additional Information about M N Resorts

Property: M N Resorts
Address: Ghorbat Arpora Road, Arpora 403516, India
Location: India > Goa > North Goa District > Arpora
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #6 of 10 B&Bs / Inns in Arpora
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — M N Resorts 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
M N Resorts Goa/Arpora

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