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“Below par service”
Review of Pickled Mango

Pickled Mango
Ranked #35 of 85 Restaurants in Arpora
Cuisines: Italian
Restaurant details
Reviewed January 8, 2013

had to ask waiters a lot many times even for a glass of water. Food was ok bt be prepared to shell out money if you ask for something out of given Buffet. For eg. you will have to pay if you want paranthas in place of Naan....

1  Thank Mahesh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunilMathai, Manager at Pickled Mango, responded to this reviewResponded August 23, 2013

Dear Guest,

We Thank you for your feedback on our multi-cuisine restaurant 'Pickled Mango' .

However we are sad to learn that the service was not up to the mark and we have seriously taken up this matter with the concerned outlet managers and sorted out the issues. We would also like to bring to your notice that we have accommodated request from guests for paranthas in place of Naan after your suggestion.

But you would definitely agree with us that as a matter of policy we need to charge for dishes ordered on a-la-carte basis or else we would land up wasting the whole food on the buffet.

Kind Regards

Sunil Mathai
(Food and Beverage Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (47)
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25 - 29 of 47 reviews

Reviewed January 1, 2013

Breakfast and desert is one of the best and excellent part of this restaurant, staff are very attentive.

Thank Sunnydave87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunilMathai, Manager at Pickled Mango, responded to this reviewResponded August 23, 2013

Dear Guest,

Thank you so much in taking your precious time out to write this wonderful review on tripadvisor. It is valuable reviews like this which keeps us maintain highest standards of guest satisfaction.

We are happy that you liked our breakfast buffet and savoured our desserts too for which we are much famous in Goa.

We look forward in having you stay with us again and assure you of great food and best hospitality.

Warm Regards

Sunil Mathai
(Food and Beverage Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

been here the second time, well this meal was not so good as earlier 6 months ago.. I thought i'd give it another try but it was dissapointing, so i guess i skip this for now.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Eldred T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunilMathai, Manager at Pickled Mango, responded to this reviewResponded August 23, 2013

Dear Guest,

We thank you for writing this review on the tripadvisor as we sincerely believe that we can only achieve higher standards by taking guest comments positively.

However , we are not so clear from your review as to whether it was the taste of the food or the cuisine that was not liked by you since we alter the buffet spread according to the Nationality of the guests staying with us. Like for e.g. More of International food & North Indian food from Oct. to March and North Indian and Chinese food during April to Sept.

Nevertheless we assure you that if you let us know of your next visit ,we will make sure that the food you are have will be as per your taste and choice of cuisine and you will have pleasant memories of dining with us as you had during your first visit.

Warm Regards

Sunil Mathai
(Food and Beverage Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

loved the variety, taste and service. With live music of different genres during dinner, it became all the more electrifying

Thank lall552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunilMathai, Manager at Pickled Mango, responded to this reviewResponded August 24, 2013

Dear Guest,

Greetings from Resort Rio Goa !

Thank you for having taken the time to post your feedback following your dining with us at our 'Pickled Mango' Restaurant .

We are glad to know that you liked the service and enjoyed the taste & variety and our food and so also the live music which added to your dining experience.

Our Culinary associates are thrilled that their efforts are being recognised. At Resort Rio we value guest feedback as it helps us in only getting better.

Once again, thank you for your commendation and we look forward to reconnecting with you soon.

Warm regards

Sunil Mathai
(Food and Beverage Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

Iliked the chicken sausage dint like the idly though it was like pancakes.I loved the pasta but there are not many items for the deserts

Thank Tejas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunilMathai, Manager at Pickled Mango, responded to this reviewResponded August 24, 2013

Dear Guest,

Greetings from Resort Rio Goa!

Thank you for such a wonderful review on our 'Pickled Mango' Restaurant.

We are happy to know that you liked the sausages and pasta on the buffet and have given your valuable feedback about the Idly to our Chef and he has looked into the same.

We look forward in having you dine with us again at the 'Pickled Mango' restaurant.

Warm Regards

Sunil Mathai
(Food and Beverage Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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