Lets forget the fact that the managers have some sort of a bloated ego. Lets even forget that they don't realize how to conduct themselves professionally. But you really can't forgive the fact that in the middle of the night (when you are just starting to enjoy your friendly Mafia games) you are forced to go out in search of an alternate room and on top of that you are labeled as Cheats!
Seriously, blaming your customers for your own incompetence, the worst ever possible customer service and a disgustingly rude Manager. I'm surprised Coco Goa manages to get any business at all. But then everyone learns from their mistakes. I'd suggest you learn from ours.
I would be lying if I said the rooms were bad. The only good thing about the place. HOWEVER - The AC and one geyser did not work for the day we were there and neither was it fixed. So much for service.
I'd recommend people to come to this place only if you are doing an experiment in market research on the bottom pentile of customer service or a psychology experiment in "how to behave as rude as possible with your customers".
- Official Description (provided by the hotel):
- New Coco Goa is an intimate sized luxury boutique service apartments with enchanting surrounds, sophisticate architecture and alluring ambiance located in close proximity 1.5klmts of Baga Beach. Equipped with kitchenette attached to each apartment gives you the freedom to cook whenever you want. An evening on the upper deck after the day long of fun. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com and Agoda so you can book your Coco Goa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Coco Goa Arpora