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Resort Rio
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Reviews (1,841)
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1,396 - 1,401 of 1,841 reviews
Reviewed March 28, 2013

We enjoyed a lovely stay at this resort for Christmas and New Year. The staff were excellent and very helpful and friendly. The location is a short taxi ride from Baga, Calangute and other beaches.

The rooms were a good size with big beds - although ours was made up from two single beds shoved together. The restaurants served good food and the bars were well-stocked. The vegetarian thali restaurant was exceptional.

The only thing that let the hotel down was that the rooms were not clean enough ... to start with!

I would recommend this hotel; you get what you pay for.

  • Stayed: December 2012, traveled with family
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Thank MartinG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedict D, Director of Sales at Resort Rio, responded to this reviewResponded March 29, 2013

Dear Guest,

Thank you for staying at our 5 Star Deluxe Resort in North Goa!

We are glad that you have had a lovely stay at our Resort and we thank you for the kind words about our staff ,our services and facilities that we take pride in.

Thank you for your feedback on the cleanliness of the room which you were not happy with on your arrival and this lapse in service has been taken up sternly with our housekeeping department.

Looking forward to welcoming you again soon!

Warm regards,

Benedict D`souza -Director Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

the room was spacious, food was good but very expensive, swimming pool was clean, gym and recreation centres were good. good WIFI connectivity, peaceful, ambience and maintained properly. Our room was a cottage away from main lobby area was grrenery and garden were very well maintained.

  • Stayed: March 2013, traveled as a couple
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Thank Kshama_1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedict D, Director of Sales at Resort Rio, responded to this reviewResponded March 25, 2013

Dear Guest,

Thank you for choosing to stay at our 5 Star Deluxe Resort and for posting your positive comments on trip advisor!

We are glad that you you have had a relaxing stay with us as we endeavor to offer the best to all our guest.

Do join us on Facebook and visit our website to keep updated on the exclusive deals ,event calendars and more to have another "Time Of Your Life at Resort Rio !"

Warm regards,

Benedict D`souza -Director Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

I went on all inclusive package.but when there were not enough people on AI the food would be served as al carte when asked for lassi staff had go and ask seniors and the answer would be no.but they happily gave us curd.I asked for masala tea bag the answer would be no. I asked to see anjali everyday.she came to see me on the last day as I was leaving for the airport.the only things I enjoyed was the villa & all the staff were fantastic but they had no say if you would ask them for anything as they always had to ask their managers.if its a five star hotel as they advertise then you should get five star service.i would like to warn all people who goes on AI package to be careful as to what is all inclusive.Lastly I will never ever go back to RESORT RIO again as it spoiled my 60th birthday if the hotel owener Mr Anup Shah reads please sir you need to check this personally it really spoiled my holiday as I will never forget.

Room Tip: I stayed in villa which was really good
  • Stayed: February 2013, traveled with friends
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4  Thank pankaj319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedict D, Director of Sales at Resort Rio, responded to this reviewResponded March 25, 2013

Dear Guest,

Thank you for your feedback and sharing your views with us.

Having made a note of your comments regarding the service at various levels and your displeasure on the all inclusive package has been our concern and we have taken it up with the respective departments.

With regards to the All Inclusive American Plan- the resort has its own terms and conditions and ordering of fresh juices ,exotic cocktails ,flavoured and plain lassi,phulkas ,cold coffee and milk shakes are examples of orders which are not served and covered under the All inclusive plan.

I am glad that you enjoyed the Villa and have complimented our staff whom we take pride upon their dedicated services offered to all our guest.

Ms Anjali did try to meet you every day but somehow you were per-occupied with other engagements such as treatment at the Spa or you going out of the resort.

I do hope that you will give us another opportunity to serve you again and make your stay a memorable one!

Warm regards,

Benedict D`souza -Director Sales & Marketing

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Reviewed March 20, 2013

Best spacious Rooms and Good Food. Good service by the staff. good ambience. good pricing.
Go Goa and go to RIO RESORT-Arpora. staff is well mannered pool and spa is also good. Transfers from the aiport are perfect. no complains no issues.

Room Tip: Go for it and u will get the best
  • Stayed: March 2013, traveled on business
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3  Thank Nikunj-Footprints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedict D, Director of Sales at Resort Rio, responded to this reviewResponded March 21, 2013

Dear Guest,

We are very pleased to know that you had a memorable stay at Resort Rio and your kind words are greatly appreciated.

Thank you for choosing to stay with us and we look forward to welcoming you back again soon!

Do check our website for the updated summer and monsoon packages with delighted inclusions and exclusive offers ...all for `Another Time Of Your Life at Resort Rio!`

Warm regards,

Benedict D`souza -Director Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

Hotel is not a beach side, so if you want it - you should choose another option. To go by shuttle you need ca 20 minutes one way. There is public, quite crowded beach, with very simple amenities. Me - I personally prefer or wild beach with no infrastructure or well prepared sunbeds, sun umbrellas, nice drink bar, etc...... so here you don't have that, but many people like this caotic atmosphere.
Reception staff is very friendly, really helpful, always smiling. At the begginign our cooperation (we had a group there) was quite difficult but with each day that goes to better contact. All waiters and people in the kitchen - even thay changed menu for us, according our sugestion.

Room Tip: Rooms in main buiding are nicer, newer, teasty decorated, even when you have patio view, your fantastic spa-bathroom is worth this "sacrifice". Big balconies are as well very comfortable. Hotel has at least 3 categories of rooms, check carefully when you book.
  • Stayed: March 2013, traveled on business
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2  Thank Majka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedict D, Director of Sales at Resort Rio, responded to this reviewResponded March 21, 2013

Dear Guest,

Thank you for choosing to stay at our 5 Star Deluxe Resort in North Goa and for sharing your views on trip advisor!!

We are glad that our team members took special care of your stay and we do look forward to welcoming you back again soon!

Warm regards,

Benedict D`souza -Director Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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