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“peaceful with great pool”
Review of Sugarbird Manor

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Sugarbird Manor
Ranked #17 of 113 Stellenbosch B&B and Inns
Certificate of Excellence
Reviewed March 2, 2014

Renovated rooms with modern bathroom.
the guesthouse is in the middle of a plantation, with great views. Amazing infinity pool and landscaping.
Unfortunately not all rooms have views and some of the staff members were not very friendly.
You must definitely have a car with you, there is nothing close by.

  • Stayed: February 2014, traveled as a couple
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Thank Felix1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded March 14, 2014

Good day Felix,

Thank you for taking the time and reviewing Sugarbird Manor.

I'm sorry to hear about the staff not being very friendly, it is never our intention at all to make guest feel not well treated. We would be delighted to welcome you back to Sugarbird Manor in the near future and hopefully you'll stay a bit longer than one night.

Kind Regards,

Madre & The Sugarbird Manor team

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99 - 105 of 236 reviews

Reviewed February 18, 2014

My family is still talking about our time at Sugarbird Manor in Stellenbosch. We spent two glorious weeks lounging by the infinity pool, looking out on a sea of patchwork hills decorated with lush vegetation, and perusing the best that the town of Stellenbosch has to offer. The staff at the inn was courteous, friendly, and very timely in doing their jobs. The rooms were always impeccably clean and the breakfasts were filling, fun, and left us fueled up for another day of exploring and shopping. The Sugarbird is truly an oasis of calm, evident in both the relaxed atmosphere and the identity of Sugarbird's two most constant residents; a tabby named Libby and her ginger companion, Nacho. To top it off, the owner of the inn and vineyards was at the inn on an almost daily basis, and was more than happy to chat about her experiences as an ex-pat, running a flourishing wine business in the mountains of South Africa. Visitors to Stellenbosch could not ask for a more unique, comforting place to spend their trip. Staying at the Sugarbird was an amazing experience, and one that I hope to have again soon in the years to come.

Room Tip: There are a variety of rooms and suites for guests to choose from, and all of them are clean, quiet...
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  • Stayed: January 2014, traveled with family
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Thank Haelew1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded March 14, 2014

Good day,

Thank you so much for reviewing Sugarbird Manor. We appreciate the effort, and want to thank you for your positive comments. It is encouraging to get such feedback.

Gabby & Nacho are doing well, they do get spoilt so much by all the guest.

We are looking forward to your next visit and to welcome you back to Sugarbird Manor in the near future.


Good day,



Kind regards,

Madre & the Sugarbird Manor Team

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Reviewed February 16, 2014

We loved our all too brief stay at Sugarbird Manor..Stunning views and very comfortable room.We were very well cared for...excellent breakfast on the garden terrace where we could see the birds hopping around in the waterfall.We couldn't believe how lucky we were to arrive in such a peaceful place especially after a bumpy overnight plane trip from rainy England (only 45 mins. From the Cape Town airport) We spent a fascinating day visiting vineyards and wine tasting.Well advised by the charming and vivacious American owner. We want to go back!

Stayed: January 2014, traveled with friends
Thank Shadowoscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded February 17, 2014

Good day,

Thank you so much for reviewing Sugarbird Manor. We appreciate the effort, and want to thank you for your positive comments. It is encouraging to get such feedback, as every single member of our staff really works hard on a daily basis to ensure that our guests are happy and comfortable.

I'm sorry that you only had a short stay here with us, but hopefully we'll have the opportunity to welcome you back to Sugarbird Manor in the near future.


Kind regards,

Madre & the Sugarbird Manor Team

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Reviewed February 15, 2014

We absolutely loved our time at Sugarbird Manor and Protea Heights Farm! A beautiful, relaxing setting with a friendly staff and atmosphere made for a wonderful experience. We enjoyed time lounging by the infinity pool, exploring the protea and grape fields, chatting with the owner about her wines and winemaking, and delicious made to order breakfasts. A perfect, quaint place to experience Stellenbosch and the ZA wine lands - we would definitely recommend 'The Bird'!

  • Stayed: January 2014
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Thank Arica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded February 17, 2014

Good day,

Thank you so much for reviewing Sugarbird Manor.

We appreciate the time and effort, and want to thank you for your positive comments.Our staff really work hard to make your stay as enjoyable as possible.

I'm so happy you had time to exploring the protea and grape fields, and enjoyed our wines, made by the owner.

We are looking forward to welcome you back to Sugarbird Manor in the near future.


Kind regards,

Madre & the Sugarbird Manor Team

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Reviewed February 5, 2014

Having stayed at Sugarbird Manor in January 2012 we re-booked for our return to Stellenbosch for January 2014.

We opted again for the Superior room and it did not disappoint with the familiar stunning views and bright and airy surroundings and large bathroom. I do think it is a shame there is no fridge in what is a four star accommodation, but we did make use of the honesty bar facilities in the manor's kitchen.

The pool and decking is so relaxing with comfortable sunbeds and cushions, again with stunning views.

Breakfast during this year's stay was disappointing. On one occasion we waited 25 minutes to be served and as we were on a wine tour that day it left very little time for us to eat anything. The lady commented that it was late (8.30am) so perhaps Sugarbird would prefer to cater for very early morning breakfasts with the resource they have, but should not advertise breakfast timings until 9am. Nevertheless it did spoil our overall breakfast experience on several occasions in the mornings, with no fruit or milk/butter available whilst waiting for our hot food order to be taken.

Overall Sugarbird is a beautiful building and location but I do feel it has slightly lost it's way from a front of house and breakfast perspective from our previous stay.

Room Tip: Superior room for the best views
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  • Stayed: January 2014, traveled as a couple
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Thank Liverchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded February 17, 2014

Good day,

Firstly I want to thank you for visiting Sugarbird Manor again and for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the breakfast issue and have already made significant changes to it. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want our guest to enjoy their experience at Sugarbird Manor.

We hope to see you again in the future and wish you the very best.

Kind Regards,

Madre & The Sugarbird Team

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Reviewed February 2, 2014

Sugarbird Manor is beautifully located outside of Stellenbosch, in the middle of a working Protea Farm. It's more like a small hotel than a classic B&B and offers elegantly designed rooms (go for the superior ones, or the suites), a great infinity pool with stunning views. some interesting art and very good breakfast. The new manager has started to introduce a number of improvements so we enjoyed our stay even more than the first time. The two cats of the house are lovely, too. One (minor) point of criticism: a few more deckchairs and umbrellas at the pool would help at times when everyone is back from tour. All in all, highly recommended!

Room Tip: The superior rooms facing the pool (no 4 and 5) are nice and have a lovely terrace. The upstairs sui...
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  • Stayed: January 2014, traveled as a couple
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Thank polartravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, Manager at Sugarbird Manor, responded to this reviewResponded February 17, 2014

Dear Mats & the "whole group".....

Thank you for taking the time to review Sugarbird Manor and thank you for the kind words, we appreciate every bit of feedback from our guest.

We are thrilled to hear that you had such an amazing time here with us. It was a pleasure to welcoming you back to our beautiful property.

We have addressed the issue with regards to the deckchairs & umbrellas at the pool. New one's have been ordered and will be delivered soon.

We are truly looking forward to welcoming you back to our beautiful property in the near future.

Kind Regards,

Madre & The Sugardbird Manor Team

PS: Nacho & Gaby sends their regards too!

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Reviewed October 15, 2013

Just outside Stellenbosch, in a stunning location with superb views, Sugarbird Manor has all the modern conveniences and is a perfect place from which to explore the winelands. Nicole the manager was helpful and friendly and a perfect host.

  • Stayed: September 2013, traveled on business
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Thank intergoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SugarbirdManor, General Manager at Sugarbird Manor, responded to this reviewResponded October 17, 2013

Thank you for your lovely review.
We loved having you here at Sugarbird Manor and we hope to see you here again soon.

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Additional Information about Sugarbird Manor

Address: Devon Valley Road | Protea Heights Farm, Stellenbosch 7600, South Africa
Phone Number:
Location: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 113 B&Bs / Inns in Stellenbosch
Price Range: $141 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugarbird Manor 4*
Number of rooms: 13
Official Description (provided by the hotel):
In the picturesque Devon Valley, Sugarbird Manor is set on a tranquil 21-hectare vineyard and flower farm. With expansive views across vineyards and valleys, this beautiful farm is the perfect base to relax in total peace and quiet. Stylish guest rooms renovated in June 2016 include elegant and contemporary touches. Air-conditioning, ceiling fan, satellite TV, WiFi, safe and tea/coffee tray. Delicious breakfast included. We also have 4 newly refurbished one bedroom cottages available. They have a kitchenette but breakfast at the main house is included. ... more   less 
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