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“Has the 'new kid the block' got too big for his boots?”

The Thirsty Scarecrow
Ranked #2 of 6 Nightlife in Stellenbosch
More attraction details
Attraction details
Owner description: The Thirsty Scarecrow offers a wide range of local South African craft beer on tap. Come enjoy a beer tasting, cocktail or a glass of wine. Experience great pizza and tapas with the best view in the heart of the Winelands. Open 7 days a week, 11am -late.
Useful Information: Wheelchair access, Food available for purchase, Bathroom facilities
Reviewed April 1, 2014

Always enjoyed a visit here. But the last visit and particularly today's confirmed that something has gone wrong and needs to be fixed - and fast. The place is looking dirty and shabby and the service is pretty dire. The barmen took about 15 minutes to serve up 2 draught beers despite the place being quiet. The cocktail and gin and tonic arrived a little more speedily. The TV was showing CCTV (Asian TV) and a program on whale hunting and dolphin slaughter came on. This is whilst customers were eating and drinking and trying to escape the pressures of life. The people on a nearby table expressed their horror at the wholesale slaughter we were watching. We asked our waiter to change the channel but the so-called manager behind the bar simply ignored him. A young lady at the other table fled to the bathroom in tears. The documentary being shown was pretty horrific. My partner got up and spoke to the 'manager' who thought the request to change channels was a joke. He preferred to get into an argument about it than heed a customer's request. He also preferred to 'boogey' to the music and look ridiculous in his R50 Trilby and pretend he was 17 again than attend to the business of running a new business that needs some serious attention. Pity his female business partner wasn't around as she has more business acumen it seems. Novelty is a great thing... until it wears off. Then all you have is what your business stands for. So best advice we can give is that the owners/managers start paying more attention to the detail of their business and to customers in particular. Get your staff trained, ensure your barmen work with them, clean the place and speed up service. Oh yes.. Best make sure you have plenty public liability because when that Pollsmoor-like electric fence right alongside the public walkway does its thing there is going to be hell to pay.

1  Thank Terri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zettiberry, Owner at The Thirsty Scarecrow, responded to this reviewResponded April 4, 2014

Hi Terri. Thank you for taking the time to review our establishment. We are very sorry about the incident but unfortunately we were not aware that the television facing the couch side had not been corrected as we were viewing the television facing the bar side and the decoders do not sync up. Please note that we would never purposefully show such graphic images and do take this matter very seriously and it was purely by accident that this was showing. We will most definitely improve on our service and the electric fence is a safety feature which is only switched on after all customers have departed our venue. We do hope that you will give us another try. I do apologize once again for the inconvenience. Kind regards.

Kelly Zetler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 - 121 of 132 reviews

Reviewed March 31, 2014

We went to the Thirsty Scarecrow yesterday afternoon (Sunday 30 March 2014). I have been there before and have found it to be a nice afternoon out. However yesterday was an extremely unpleasant experience. The service was disgraceful. We waited for ages for our drinks as well as food and had to keep on reminding our waiter that we had ordered. Not only that but a number of items on the menu was out of stock.

There was also an extremely loud and rowdy table behind us. I don't mind loud but swearing at the top of their lungs with children around is simply not acceptable. Management did not seem to mind and just left them. I definitely won't be going back.

Thank JuanieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zettiberry, Owner at The Thirsty Scarecrow, responded to this reviewResponded April 4, 2014

Hi Juanie,

Thank you for taking the time to review our establishment. I do apologize for your disappointing experience at our venue. We will most definitely try our best to improve on our service as well as the speed of our kitchen. Unfortunately with being a pub, people often lose their inhibitions when they have had a few too many drinks and sometimes their behavior is beyond our control and makes it very difficult for management to rectify. We do hope you will give our venue another try.

Kind regards

Kelly Zetler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Great atmosphere in the pub with beautiful views. Live music adds to the vibe.
We enjoyed the tapas, but the mains were disappointing. The nachos were drenched in smoked tomato salsa with chorizo and very little cheese. Just too many flavours on one plate.
The cream in the Irish coffee was sour, but the waiter had no problem bringing a fresh one though. We had a selection of sweet snacks, unfortunately the fudge and caramel popcorn tasted stale and the honeycomb was served in big chunks and very chewy. I would definitely visit this pub again with friends for cocktails and tapas, but not for dinner.

1  Thank Maretha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

Lots of fun, great food, great venue, awesome vibe and friendly staff! Def worth a visit to try out the yummy food and beers!

Thank NatalieDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014

They provide a huge variety of beers which includes local and foreign. The selection is so vast that you might want to ask your waiter for a few pointers. They also provide an interesting selection of pizzas that look good, are delicious and very filling. If you are interested a light snack they also have a number of tapas to chose from. The best part is, you can enjoy your pizza and beer with an awesome view of the winelands area. I would definitely also suggest sundowners.

Thank Dewald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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