This is one of those hotels that looks fabulous on the website and on booking websites, but alas, it's not. It's typical of many hotels undergoing conversions. The new rooms are great, but the ones that haven't been done yet are dated, dark, dirty and dingy. The same goes for the reception area.
We argued that the room wasn't 'as sold' so were given an upgrade to a decent room, but even still, our shower blocked and flooded the room, the wifi did not reach the rooms (even though the hotel assured us it did) and generally service wasn't great, despite the staff being very friendly.
Breakfast was poor and again, the service was slow, bordering on non existent.
The only real plus was the pool area which is beautiful and the location - right in the heart of Stellenbosh.
However, all in all, one to avoid if you're after a boutique hotel with great service.More
- Free Wifi
- Free Parking