After waiting for more than a hour for our food we left. If one enters a restaurant at 6:30 in the evening and orders a very simple off-menu item, a platter to share and then watches people walk in after you, eat 3 courses and pay and leave then I think that you are entitled to be very upset. We will not be putting ourselves through this trauma again and will in fact give the whole franchise a wide berth. The whole point in this type of establishment is no frills simple food and fast service?!
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