Having dropped by one day for a drink & lunch decided I would try a night there and the wine tasting....MISSTAKE.....arrived at prescribed time 2 pm for checkin.....poor to say the least...followed by a sandwich and glass of wine in bar....I left the wine after one sip...wife being thirsty mixed a tin of coke with hers...ok not Puka but it was hot. We were then advised we had missed the welcome drink...was that because the young lady was pre occupied with other cativities such as showing a young boy how to play a game on a PC etc ! well needless to say after tasting the wine we had paid for...we thought better of it. Now to the room...this was accomplished via a long narrow passage over 2 rather ...no very large bundles of dirty laundr...bedding....a trip hazard for me and I'm fit...for anyone not so I could see problems....dosent look good either....then outside and to the room upstairs in an adjacent block...toiletries minimal.....2 tea bag & 2 coffee sachets...bit tight I think in this area...must be cost cutting.....then to relax...no between 3 & 4 there was a knock on door...housekeeping to vacum...chased then...30 mins later towels arrive....can it get worse YOU BET....dinner....first they try to put us on a table in a corner next to where main table is set for approx. 30 people....get that sorted...then service is fair to poor...as is the meal...ok on to the wine tasting ....have to ask and advise we've paid !!! well 30 mins later get the wine...one sip of each is enough to know the water from the North Sea tastes better...and no where near where I normally par-take in the nelly or Le Gande Prov in Franschoek...where people know their wines & fine dinning....oh well thats enough to bed....with its torn sheet ! Morning sod breakfast lets get away...given bill with items we've not had....and not signed for...taken off the bill...then get to Cape Town and realise we paid for the Meal up friont but now its on the bill again...called hotel who said they will refund...ha, ha, 2 calls later and two emails and two weeks it happens....there head office sent an email to get feedback on following day we had stayed there...needless to say no response to my observations....All in all a Hotel I rate well below Basils....mind the staff in the main are cheerfull and do smile.....but without the swervice to go with them...its meaningless. I do see the Manager replies to all comments & I do know he tries....but as some one said to me TIA (This is Africa) and we're on African Time....so don't expect a lot and you may be surprised...I was.
- Official Description (provided by the hotel):
- The award-winning Devon Valley Hotel is hidden away in a shady, green and peaceful corner of the Stellenbosch Winelands showcasing breathtaking views of the olive groves, vineyards and majestic Helderberg Mountains, while offering the finest in authentic ‘handmade hospitality’. ACCOMMODATION: The Devon Valley Hotel’s 50 stylishly furnished suites reflect the contemporary colonial feel of the hotel while enjoying unobstructed views of the mountains, vineyards and olive groves. The spacious Luxury rooms and Executive suites in the Manor House are the hotel’s premier offering, ideal for a romantic escape or a rejuvenating retreat. Comprehensive Overview: The Classic Rooms are situated in the historic Cedarwood building and have been tastefully refurbished to reflect the contemporary colonial feel of the hotel. The valley-facing rooms each have their own private decks and the north-facing rooms open onto private courtyards with wonderful views of the vineyards and olive groves. The Manor House is the hotel’s luxury offering. These stylishly decorated rooms are the ultimate in luxurious Winelands accommodation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Preferred Hotels, Expedia, Travelocity, Agoda, Orbitz, Hotels.com, Hotwire, TripOnline SA, Priceline, HotelQuickly and Cancelon so you can book your Devon Valley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Devon Valley Western Cape