This was one of the worst hostel experiences of my life. You would expect a place to be accommodating in case of an emergency, but in this instance, the staff at stumble inn basically told us it was our fault that we had a problem and it wasn't there responsibility to assist us. We locked ourselves out of the room at 11pm at night and when waiting at reception for half an hour for someone we decided to call up a locksmith. We were required to pay the full amount for the service. The next day the staff then told us it was our fault we locked ourselves out and they wouldn't pay for any of it. They told us they have a staff member there 24 hours a day, but when it was actually needed they didn't provide this service. DONT STAY HERE!
oh and P.S. Our double bedroom sheets had holes in them, the light bulbs didn't work, and there was dust all over the room....16 bed dorms in rural China have been more enjoyable.More
- Free Wifi
- Free Parking