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Reviewed October 12, 2017 via mobile

From check-in to check-out our experience was WOW! We were 3 couples and wanted rooms in close proximity...done with a smile. We also got there early...no problem. Had dinner 2 nights at Litchfields, great wine list, all meals were fabulous and the service was superb. The day we golfed, the bellman was at our door to shuttle us and clubs to the course. And was very prompt when we were ready to return to our rooms. Overall, a great experience and we will go back. Thanks Wigwam, you all rock!

Stayed: October 2017, traveled with friends
Thank Debie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, Front Office Manager at The Wigwam, responded to this reviewResponded October 16, 2017

Wow. Thank you! We love hearing that you all had such a great time. We are always happy to accommodate our guests in whatever way we can, and we know how nice it is when you’re traveling with friends or family to be able to stay as close as possible to each other. It makes any vacation so much more fun being able to go back and forth between each other’s rooms. Your comments are really appreciated, and it will be our pleasure to share them with everyone on our team. We look forward to seeing you again soon here at The Wigwam.

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Reviewed October 11, 2017 via mobile

We stayed last week for a week. We booked a King Adobe Suite and the room was awesome. The room was large , cleaned , centrally located , and a perfect bed. The food , pool , grounds and conference area were perfect. Spa was fantastic !! The entire trip was a ten.

Stayed: October 2017, traveled on business
Thank CbnintheMtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded October 13, 2017

Thank you for sharing your photographs with us. We love seeing them, and it looks and sounds like you had a fabulous time. Isn’t it nice when everything seems to work out so well. Happy to hear that you tried our Spa – there are few things better than spending an afternoon being pampered in such a serene and luxurious environment. Your comments really are appreciated, and we look forward to welcoming you back again soon here at The Wigwam.

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Reviewed October 11, 2017

The resort was not what I imagined. Little Bungalows connected with grassy area in front of them. I did not bring small kids with me but it would have been so nice if I had as they would have had a "yard" to play in. My room had 3 separate patios facing all directions so that was very nice. The staff wants to take you in a golf cart everywhere but walking all around was not far and it was nice to see the resort that way. We had the buffet at Reds for Breakfast and it was great. My daughter loved the homemade, while you watched, omelets and we ate out on the patio and it was very nice. We enjoyed two of the pools and the Jacuzzi and all were very nice. Service at the pools and Red's was great! The only one thing I think could be improved was the furniture in the rooms. The beds and bathrooms were updated but the desk, dresser, couches and carpet felt dated back to the 50's. If you like that feel than it's great! Would definitely come back again and bring the kids this time and maybe roller skates - tons of sidewalks they could have fun on!

  • Stayed: September 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Tracey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded October 13, 2017

What a great compliment, Tracey! Thank you so much. We are delighted to hear that you and your daughter had such a wonderful time. Walking the grounds is a great way to see our property, and you’re right, it has many different areas that are just perfect for children to play in. So glad that you both enjoyed the breakfast buffet – the patio seating is especially lovely in the morning. We appreciate you sharing your feedback with us, and look forward to your next visit here at The Wigwam.

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Reviewed October 9, 2017

This was our first time staying at the Wigwam Resort and we were very impressed
and will definitely be back and recommend to our family and friends. Very well maintained resort and the room was very spacious and affordable.

Room Tip: We had a two bed suite with a separate living room that had a pull out couch, big bathroom and walk in closet.
  • Stayed: October 2017, traveled with friends
    • Value
    • Location
    • Service
Thank Shandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded October 11, 2017

We appreciate you choosing to stay with us, Shandy, and are so glad that you had a good time. Happy to hear that you enjoyed our accommodations, and found your room to be so nice and spacious. We will be sure to share your kind comments with our team. Thank you for the recommendation, and we look forward to welcoming you back again soon here at The Wigwam.

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Reviewed October 6, 2017

I would recommend this resort property as it is clean, comfortable and the staff clearly takes service seriously. It would be good for families or a couples get away. However, it is "dated" so some other resorts in the area may have more modern/fresh accommodations.

Positives
- The service from the staff, whether at the front desk or in the restaurants, was friendly, fast and efficient.
- The property is clean and well kept. It is a large property, but you can easily walk it. There are also shuttles if you need help getting around.
- The main pool is large and is situated so the shallower end is on one side of a bridge/canal from the deeper end. The shallow end has a couple small slides which are covered by a lifeguard and are quite fun! The deeper end is past a little narrow canal type opening, and is surrounded by cabanas etc. It helps to separate the smaller children from the adults who may prefer a quieter time in the pool.
- The rooms are very clean, quite large and include a small refrigerator, coffee maker, etc. Soaps/shampoos are better quality than standard.
- The bed was comfortable with several pillows.
- The happy hour menu at the poolside bar had a nice selection and all the food was quite good.

Improvements needed:
- The rooms are dated. They're clean, but older and definitely some deferred maintenance on tiles, shower heads, etc.
- The wifi isn't free, but was included in my "resort fee". I'm not sure if it was because I was a loyalty program member or if it is included in everyone's resort fee. I'd suggest clarifying that at the front desk at check in. Once you're on, it is a strong signal.

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ZsaZsa99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded October 10, 2017

We appreciate your feedback, ZsaZsa. So glad to hear that you enjoyed your stay and that you found your accommodations to be so comfortable. We always like to know what our guests did while they were here, and it sounds like the pool area was a big hit. It is nice for parents to have the lifeguards in the shallower end so that the younger children are safe but don’t have to sacrifice any of the fun. We are always improving upon our services, so your comments are welcome and will be shared with our team. Thank you so much for visiting, and we do hope to see you back again very soon here at The Wigwam.

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