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Reviews (1,440)
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Reviewed January 9, 2014

My family of 4 including a 9 and 5 year old found plenty to do at the resort.
The pool, ice skating, bocce court and Thursday outdoor entertainment were enjoyable for adults and children.
There was a bit of chaos upon checking in.
We also were given vouchers that were unusable because of the Holiday and the fact that it was very busy. I think the staff at the desk was focused on rooming everyone.
We also couldn't use free kids dinner vouchers on New Years as the restaurants were booked.
Everything was straightened out at the reception desk by a number of staff members including Catherine who exchanged our vouchers for replacements dated later.
I noticed the smore packets became heavier as people departed, and the skating to k stayed open longer as long as there were enough skaters wanting go skate..
The staff at the pool bar were just sweet and helpful. All the staff were very hardworking and friendly.
The lobby was beautiful with the rooms decorated in cozy Holiday style and warm fireplaces, big board games and books to read. Great entertainment every Thursday through Saturday.
I noticed that their special children's's events ended on News Years eve.
I hope they extend that event in future until kids return to school and families leave from vacation.
The resort grounds and surrounding neighborhood are beautiful and quiet.
We will just have to come back. We miss Wigwam already!

Room Tip: Suites with fireplaces are really roomy and worth reserving if you are traveling with > 2. If you want concrete solitude, the rooms be as dearest the golf course are perfect but there is quite a walk back to the main resort.
  • Stayed: January 2014, traveled with family
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2  Thank megamomof3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded January 13, 2014

How wonderful it is to hear how much fun your whole family experienced while staying at The Wigwam. Thank you so much for your detailed review and kind comments. It is always our desire to provide exceptional service, a warm and friendly environment, and a nice selection of activities and amenities for our guests to enjoy. It was such a pleasure to have you stay with us; we hope that we can welcome you all back soon.

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Reviewed January 7, 2014

Spent the night here for NYE. Grounds are beautiful. Ballroom had a great band and dancing etc. Had some issues--we were given vouchers for ice skating and a smores kit. The ice skating rink was closed and they did not have any smores kits to pass out. Also the bar at the NYE party was cash only. There were no signs or warnings about this anywhere so many showed up planning to charge drinks to their room or put them on their debit/credit cards. Who carried cash these days? Overall these issues did not hamper our good time and I would go back.

  • Stayed: January 2014, traveled with friends
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Thank Mavpav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded January 13, 2014

It was a pleasure to have you ring in the New Year with us at The Wigwam. While we are glad that you had a fun time and enjoyed our resort, we are very sorry about any inconveniences you experienced. Please accept our apologies for the lack of smores kits and signage. We hope the next time you are visiting the area you will allow us the privilege of welcoming you back.

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Reviewed January 7, 2014

An all round nice facility with great amenities for a family. Our children really enjoyed the Tower Pool which has a special Kids Zone complete with water slides (the slides are seasonal, however, and were not open during our visit). The large hot tub adjacent to the pool was a relaxing retreat for the adults. Our family also had a lot of fun playing botche ball, which you don't find at many resorts (there were two courts). The golf facilities and Spa were also first class. The room we stayed in was a spacious Adobe Traditional Suite with two queen beds, a sleeper sofa, and a large bathroom (and two sizeable HD TVs). It was quite comfortable for our family of five.

Room Tip: Ask for a room near the Tower Pool, which is also in close proximity to the restaurants and hotel lobby.
  • Stayed: December 2013, traveled with family
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Thank jeffhColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded January 13, 2014

Our guests’ comfort is always important to us and we love knowing that you and your family enjoyed such a great stay at The Wigwam. Our resort offers a large assortment of activities to enjoy including our custom built regulation masonry Bocce Courts, our illuminated tennis facility, four pools and three championship golf courses. Thank you for telling us about your experiences and impressions. We hope that we will have the opportunity to welcome you back soon.

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Reviewed December 26, 2013

We enjoyed our latest stay at the Wigwam, lovely room and the special offer we were able to take advantage of was great. The heat was a bit noisy but needed during a cold spell. We always stay at the Wigwam while visiting family nearby. It's a pleasure to stay at a property that is not your typical chain. We ate with family so did not visit the restaurants on this trip.

  • Stayed: December 2013, traveled with family
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Thank sisterbythesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded January 3, 2014

Thank you for your wonderful feedback regarding your recent experience with us. As a loyal guest to The Wigwam, we are happy that we can continue to impress you with our services and amenities. We hope you'll continue to stay with us in the future, as it's always a pleasure to have you here.

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Reviewed December 21, 2013

Multi purpose factility west of Phoenix. I recently stayed 4 nights for a corporate conference. Located a ways away from any real night life, rooms were very spacious but dated. The golf facilities appeared to be very good, food and banquet facilities that we used were good. I would say it is very suitable for group events provided you can deal with being away from the city. The golf opportunities appear very good.

Room Tip: I stayed in suite 690, very close to a pool and whirlpool.
  • Stayed: December 2013, traveled on business
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Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded January 3, 2014

Thank you for your review of The Wigwam. Our resort values the comments we receive from our guests and we truly are glad that you enjoyed your time here. Whether you are visiting us for business or for leisure, we offer many amenities for guests to enjoy such as our three 18-hole championship golf courses, our nine illuminated tennis courts, and our four swimming pools. We hope that we will have the opportunity to welcome you back again soon.

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