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Reviews (1,439)
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Reviewed August 1, 2013

I am an Arizona native but I now live out of state. I was home for a weekend to visit family and was able to score an AWESOME deal via Priceline. I had never stayed at the Wigwam before but I was really pleasantly surprised.

We were greeted and welcomed from the moment we arrived. We were offered bottles of water and oranges. We were made to feel welcome from the minute we arrived at the hotel. Once we got our key we were escorted via golf cart to the location of our room. We really appreciated this service because it is a huge compound! The hotel is very spread out but this is a good thing.

We were thrilled when we saw our room. My husband and I were to be sharing this room with my two nephews ages 5 and 8. The room was huge as was the king sized bed. We also had requested a roll away bed which was already there when we arrived.

The room was large with a lot of furniture so room for everyone. There was a mini fridge which was so wonderful for leftovers and bottles of water. The bathroom was also large and there was a huge closet with a safe which was great.

Our room 389 was very close to the pool but not too close. We loved the pool, it had two slides which my older nephew loved, the little one was too short this summer, maybe next summer.

We had great houskeeping for the days we were there and the room was spotless.

We watched a movie IN the pool on Friday night, they roll out a huge TV and they showed "Ice Age" for the kids. We ordered food by the pool and I had several margaritas, yes!

The service was just outstanding, everyone we encountered was there to help us and seemed to really enjoy their jobs. It was a pleasure.

I can't wait to return!

Room Tip: Get a room near the pool but not poolside due to the noise.
  • Stayed: July 2013, traveled with family
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Thank Columbus9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded August 5, 2013

It was a true pleasure to have you all stay with us at The Wigwam. Thank you so much for your many kind words, it is always our desire to create an atmosphere for our guests where they feel welcomed, cared for and relaxed. We were really happy to learn how much everyone enjoyed their stay and the poolside movie. Friday evenings, guests can enjoy some of their favorite flicks while sitting poolside at the Lodge Pool with treats and cooling drinks! Thank you again for your review, we hope that we will have the pleasure of welcoming you back soon.

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Reviewed August 1, 2013

We had an amazing time at the Wigwam! The staff treated us wonderfully, there were multiple activities for my 8 year old daughter to choose from, and there all areas where neat and clean. Thank you for a warm and relaxing weekend that all could enjoy. I will definitely do this again and recommend to others!

  • Stayed: July 2013, traveled with family
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Thank ARB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded August 5, 2013

We love hearing from our guests and learning all about their experience at The Wigwam. Thank you so much for sharing your gracious praise for our staff and resort. We are thrilled your family had such a great time during your stay-cation. Please come back and visit us again soon.

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Reviewed July 29, 2013

I don't know if they were trying to conserve on AC electric bill, but it was miserable in our convention meetings, halls ways where exhibits were, and banquet dinners. I know it is hot outside, but they had minimal to no air in the conference rooms. Then at the banquet the waitstaff, though seemingly trying hard, they had little respect for etiquette in grabbing plates, being noisy over speakers, etc.

  • Stayed: July 2013, traveled on business
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Thank SLily11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded August 12, 2013

Please accept our sincerest apologies that the air conditioning in the convention halls and meeting rooms were not optimal for you. It can sometimes be difficult to get just the right temperature that is comfortable for everyone. It is our hope that our guests will make us aware of any concerns they may have while they are here so we can address them immediately; however, we will share your comments with our banquet management team. It is disappointing that your overall experience with us was not as you expected but we are grateful to you for taking the time to tell us about you experience.

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Reviewed July 26, 2013

Spent our 47th wedding anniversary here. Great accommodations, food, pool and service. In fact we enjoyed the resort so much,is not that far from home and plan to make this a recurring staycation venue.

  • Stayed: June 2013
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Thank Jodi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded August 2, 2013

Happy anniversary! We are thrilled that you chose to celebrate such a joyous occasion with us at The Wigwam. It is a great compliment to us to learn that you plan on making our resort your recurring stay-cation location. We are thrilled you enjoyed your stay and hope that you will return soon.

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Reviewed July 24, 2013

Great place to spend the 4th of July..the pools were great..the restaurants were superb and the spa experience was heavenly...I especially loved the valet service to anywhere on the large property..the staff was so friendly and accommodating..we will definitely go back again.

  • Stayed: July 2013, traveled with family
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Thank TamaraB850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded August 2, 2013

We love hearing from our guests and learning about how much fun they had at The Wigwam. Thank you so much for your lovely review and many kind words. It’s great that while staying with us on July 4th you had the opportunity to enjoy our pools, restaurants and even experience the healing and balancing treatments at the Red Door Spa. We hope that your return visit will be soon.

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