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“Cold pork ribs”

Hawkeye Spur Steak Ranch
Ranked #10 of 16 Restaurants in Parow
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Dinner, Delivery
Description: Hawkeye Spur in Parow, Cape Town is a family-friendly restaurant that serves the best ribs, burgers & steaks. Bring along your kids for some great tasting food & dessert from our famous Spur menu!
Reviewed March 26, 2016 via mobile

Very disappointed when the ribs I ordered was cold it seemed it was pre cooked and put in the fridge taken out in the microwave for a minute and served

Date of visit: March 2016
Thank randallp4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Hawkeye Spur Steak Ranch, responded to this reviewResponded May 16, 2016

Dear randallp4,

Thank you for the review of Hawkeye Family restaurant. We are extremely disappointed and concerned in the level of service you experienced. We would like an opportunity to address this. Would you kindly send your contact details as well as a copy of this review to customer-care@spur.co.za or call us on 086 000 7787

Kind Regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 10, 2015

Disappointing. The beauty of a franchise is you should know what you're getting no matter which branch you go to. The three of us ordered burgers at lunchtime & what a disappointment. Couldn't make up my mind whether the burger was made from rubber or cardboard.

Date of visit: March 2015
    • Value
    • Service
    • Food
Thank Hils652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Digital Customer Relations at Hawkeye Spur Steak Ranch, responded to this reviewResponded April 29, 2015

Dear Hils652 , Thank you for rating Hawkeye Spur. Kindly share this review with our customer care team on 086 000 7787 or customer-care@spur.co.za so that we may address your concerns with the restaurant management team. Once addressed internally, we will be in a position to provide you with feedback. Kind regards, Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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