We have booked a 4 night stay at Rooderandt, but stayed only for 3 nights. It is marketed as a 4 star guest lodge, and although it wasn't an altogether unpleasant experience, a 4 star it is not. True to the brochure, it is very nicely decorated and the cottages are kept nice and clean. However we were a bit taken aback when we got back from sightseeing the second night to see our wet and not so clean towels still in the bathroom. Upon our request for clean towels we were told in no uncertain terms that we could expect clean towels only every second day! Although we visited in the midst of the world cup cricket, there was no guest TV on the premises, which was a bit of a drawback for my husband. I took my hairdryer with, but to plug it in I had to unplug a bed light and there was no mirror in sight. I mentioned this to the owner, who unfortunately seemed to be insulted by my suggestion that maybe a plug near a mirror would be a good idea. There was only one key for our cottage, and we had to hand it in before going out so that the cleaning staff could get in. We were treated with an icy stare every time we knocked, which contributed to our decision to leave earlier. My last comment would be that people who are in the hospitality trade should really like people and make them feel welcome. A good attitude goes a long way!
- Official Description (provided by the hotel):
- Rooderandt Hillside Lodge (B&B) is situated in the picturesque Schoemanshoek Valley, 11 km outside Oudtshoorn, en-route to the Cango Caves. Blessed with spectacular views/sunsets and indigenous fauna and flora. We offer guests genuine old sandstone houses, built in the late 1800's, decorated with genuine old antique furniture. Come and experience true Little Karoo hospitality accompanied with peace and tranquility. ... more less
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