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“Great stay at a great hotel in Cape Town” 4 of 5 bubbles
Review of Lagoon Beach Hotel & Spa

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Lagoon Beach Hotel & Spa
Ranked #1 of 3 Hotels in Milnerton
Johannesburg , South Africa
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great stay at a great hotel in Cape Town”
4 of 5 bubbles Reviewed November 19, 2012

We ( party of two) have just returned form a weekend stay at the hotel. n amazing improvement on the interior furnishing of the public areas. A very good use of great colours - very modern yet works very well in these areas. Swimming pool area was always clean and the staff were more than helpful. the breakfast was more than you can expect from an "inclusive" package. Although a short distance from the CBD and the V&A Waterfront it is still a great location - views of the bay and Table Mountain are some of the best in Cape Town. the beach in front of the hotel is clean and good for walks.Booked directly with the hotel on their website - easy to use and promt confirmation. I recommend this hotel for a stay in Capoe Town !

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bathawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 20, 2012
Dear Bathawk

This is truly a great review and I thank you for the kind words. We are very excited about the “new look” Lagoon Beach Hotel and agree that it is a very welcome improvement.

Thank you for your recommendation and we hope you visit us again when you come to Cape Town.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,287 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
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Colorado Springs, Colorado
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

Booked 2 nights here (via priceline) at end of S African 3wk trip. Value for price was excellent overall. Wifi and breakfast included in price (internet generally NOT free in S Africa and especially wifi). Breakfast was excellent and fresh, especially filter coffee. After 3wks of backpacking and roadtripping, I appreciated a good shower and real coffee.

Location was on the beach and beautiful view of Table Mountain as well as loads of kitesurfers. Had a few services at the Camelot Spa and again, value for price was worth it. Quick drive to Cape Town airport made stay easy. Tried Wang Thai and dinner was very good.

I'd definitely recommend this location.

Only downside was that no real shops w/in walking distance but the hotel does have shuttle service.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bublikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 20, 2012
Dear bublikka

Thank you for taking the time to tell TA about your experience at Lagoon Beach Hotel.

It seems you had an amazing trip to South Africa and we hope to welcome you back to South Africa, Cape Town and of course Lagoon Beach Hotel very soon.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 14, 2012

Location excellent and convenient without being in the busy city or usually touristy seafront areas.
Excellent service from all hotel staff, and the Food and Beverage Manager went out of his way to extend courtesies to us on arrival after we suffered under the closure of 1Time airlines, with this package we had booked and paid. Restaurant very good, and although the 2 bedroom suite we had needs serious attention to some refurbishment in the living areas, and was not self-catering as they described ( but they did their best to fix that). Furniture is looking very tired.
Nonetheless the stay was comfortable and pleasant, and I would centainly consider this place again on a stay in Cape Town

Room Tip: Seafacing rooms come at a premium, but if you ask, you may get at least a partial sea view with addi...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank furryneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 20, 2012
Dear furryneck

Thank you so much for your review and I am so glad that you enjoyed your stay with us at Lagoon Beach Hotel.

I will definitely pass on your praise to Martin, he is a valued employee of the hotel and always has our clients best interests at heart.

I take you point about the suite, we are actually busy with doing up a mock rooms for a bedroom refurb in 2013.

I do hope to welcome you back to Lagoon Beach in the near future and please keep an eye on our website for specials.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
Level Contributor
6 reviews
5 of 5 bubbles Reviewed November 9, 2012

I stayed at the Hotel again and was very surprised to see the changes made with the interior, such an awesome face lift, modern and very comfortable to move around. Again there were prompt service and very friendly staff members. I feel so at home when I am there, the fantastic view of the ocean and Table Mountain! I recommend this hotel at all times! Want to relax and hear the ocean?.....then this is where you must go and relax.

Room Tip: sea view always a winner!
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  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elmarie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 20, 2012
Dear Elmarie J

It was wonderful to have you back at Lagoon Beach Hotel and I am delighted that you enjoyed yet another stay with us.

We have put a lot of hard work into the refurb and I am glad you approve. We are looking forward to welcoming back to Lagoon Beach when you are next in Cape Town.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

This hotel has an important significance to me as this is where I stayed during my honeymoon. Had booked it via a travel portal and thus never know how this would turn out to be.

It exceeded my expectations from all count be it room quality, prompt service, food or the sea view. Had a great time. The water in pool was damn cold and thus could not use it. probably they can have one pool as temperature controlled.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nishith83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 7, 2012
Dear nishith83

Thank you for your kind comments on TA. It is wonderful to read that you enjoyed your stay with us and that your expectations were exceeded. Our hard work is definitely paying off.

With regards to the pool, it is something we are looking into and hopefully you may be pleasantly surprised the next time you visit us at Lagoon Beach Hotel.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed November 2, 2012

Lagoon Beach was a great hotel in terms of the value for your money. If you are looking to stay in the middle of the action in Cape Town this is not the place. It's a 15-20 min cab ride away. However, it's directly on the beach with an amazing view of the V&A waterfront and table mountain. The staff is professional. We stayed here on our honeymoon. I'd have to say this property is more so designed for business travelers and long term guests. Nothing negative here to comment on, but also nothing major that sets them apart from other hotels.

Room Tip: You definitely want an ocean view room
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tmtraveler7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, November 5, 2012
Dear tmtraveler7

Thank you for your comments on Tripadvisor. I am delighted to hear that you enjoyed your stay with us. We have worked hard of staff professionalism and I and glad to see the hard work has paid off.

We hope to welcome you back to Cape Town very soon.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shaldon, United Kingdom
Level Contributor
646 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
3 of 5 bubbles Reviewed October 28, 2012 via mobile

Hotel has fabulous views of Table Mountain and Lions Head. Right on the beach by the lagoon which joins the open sea here. Pool bar excellent. Staff friendly and helpful. Room clean and comfortable. Courtyard view but more expensive and popular are sea views. Food and booze very edible. Free Internet to a certain level. Hooray! Some lovely celebrations whilst here. We saw a school dance with all the 15 year olds in evening dress and a wedding with fabulous fashions. Very comfortable.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shish57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, October 30, 2012
Dear shish57

Thank you for your kind words and for taking the time to leave your comments on TA. I am delighted that you enjoyed your stay with us and I hope we can welcome you back to Lagoon Beach Hotel in the near future and even perhaps turn your overall rating of 3 into a 5!

Keep an eye on our website for specials.

Kind regards,

André Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lagoon Beach Hotel & Spa

Property: Lagoon Beach Hotel & Spa
Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 8000, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Location: South Africa > Western Cape > Cape Town > Milnerton
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Milnerton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Official Description (provided by the hotel):
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Cape Town/Milnerton

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