My company recently had to make use of this Guesthouse for our JHB employees stay in Cape Town. Due to the season other accommodations were already fully booked and we had to settle for this one regardless of our urgency to obtain accommodation we were not expecting something as horrible as this place.
Firstly on the virtual tour they show a beautiful set up of the dining room for the breakfast served in the mornings. This was not so during our stay there. The table wasn’t even set at all. Don’t even get me started on the breakfast! It felt like they were staying in a Self-catering apartment instead of a professional Guesthouse. The breakfast they received was indeed a English breakfast but the owner Brian made the food himself and by the comments I heard the food was not so good and very oily. The yogurt that is eaten with the Muesli was plopped on the table still in the original container and the cheese block was still in its original rapping’s. Presentation matters!!
Not to mention what decent Guesthouse does not have daily cleaning services?? I know they advertise this on the website but seriously who expect this when you pay R550-R800 an evening. The least you can do as the owner is arrange for someone to make the bed. I’m sorry I would never recommend anyone to use this Guesthouse unless they desperately improve their services. If you ever find yourself in the need of accommodation and all other guesthouses are full – rather take a self-catering apartment that use this Guesthouse services.
- Official Description (provided by the hotel):
- !!! Recently graded a 3-Star Bed and Breakfast establishment by the Tourism Grading Council of South Africa (TGCSA). Whether your stay is for business or pleasure, this luxury villa is fully-equipped to cater for all your needs. Conveniently situated, Cape Town Palms is just a five minute walk to the beach and is close to all major shopping centres and restaurants. 7 Magnificent en-suite rooms make this villa ideal for families, business people, and groups. The whole house is available for hire or you can take individual rooms. This is your home from home, your sports self catering accommodation. Whether your stay is business or pleasure, our suites are equipped to cater for your needs. Breakfast, dinner, spit-braais, and braais (barbecues) can be arranged on request or by prior arrangement; please feel free to enjoy our African cuisine and Continental breakfasts. We furthermore provide service excellence and efficiency in a warm homely atmosphere that will contribute to a positive guest experience! A family suite with full en-suite bathroom. Executive business suite with kitchen and separate entrance. Honeymoon suite with full en-suite bathroom. 2 x business suites with full en-suite bathroom. 2 x twin suites, one with separate full bathroom the other en-suite. Open plan gourmet kitchen fitted with fridge & freezer, oven and hob, microwave and dishwasher. ... more less
- Reservation Options:
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- Also Known As:
- Cape Town Palms Milnerton