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“Sublime experience!”
Review of Conrad Pezula

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Conrad Pezula
Ranked #5 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed December 4, 2012

What a sublime experience! The warmth and heart-felt welcome of the staff was astonishing. Truely world class service! Very professional, informative and cordial. The hotel is perfect in every aspect. Comfortable, big rooms and the surroundings between the rooms give a lot of privacy. The restaurant and cafe supply top-class food with a wine list that has something for everybody! I will go back ANYTIME! Thanks to all the staff and people involved making this experience unforgettable. Wilhelm and Leoné

  • Stayed: November 2012, traveled on business
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Thank Wilhelm P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded December 6, 2012

Dear Wilhelm and Leone,

When we receive reviews like the one you wrote, we have to remind ourselves to be humble. It was our pleasure to have you as guests in our hotel. Thank you for taking the time to write such a wonderful review and complimenting us for what we do best, look after our guests.

I look forward to welcoming you back to Pezula in time to come.

Kind Regards

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 20, 2012 via mobile

Lovely hotel with beautiful spa and golf course. Views over golf course or ocean I'd go for ocean as its not often i see one! Cafe z very good but menu needs more options. Zachary's the good restaurant only open weekends so never got the chance to try it. 2 nights is adequate and hotel is very acceptable. Rooms are spacious and well presented. Not a place for kids unless they play golf! Staff delightful.

  • Stayed: November 2012
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Thank Bkemsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded November 21, 2012

Dear Bkemsley,

We are gratefull for your review and am pleased that you enjoyed your stay at Conrad Pezula.

We are soon launching our Summer menu and will take your comments into consideration when Geoffrey plans the menu. Unfortunately the business levels did not warrant us opening Zachary's all days of the week but we will be opening it for 7 days a week during the Festive Season period and 5 days a week during the remainder of Summer.

In addition children will be well catered for during the school holidays in our Kids Club. Qualified child minders will be on duty from early morning to late evening to allow you to relax and give the children some opportunity to have additional fun.

Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to Conrad Pezula.

Best Regards

Gert

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Reviewed October 31, 2012

We enjoyed a superb 3 night stay on the Golf Package. Staff very thorough in all respective duties from check-in to departure. The rooms are huge and exceptionally comfortable with probably every 'whim" catred for, including selection of pillows. Our room enjoyed a great view over the 10th tee with the ocean in the background
Dining experience was also very good as was the extremely relaxing cocktail bar area - ask Shawn for his excellent preparation of strawberry daquaris!

  • Stayed: October 2012, traveled as a couple
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Thank wallaceh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded November 2, 2012

Dear Wallaceh,

It was a pleasure to serve you at Conrad Pezula. We take pride in every aspect of our service to our valued guests and we are so pleased to note you enjoyed the cocktail in Noah's.

Thank you for writing the review and assisting me in motivating my team to do things even better.

Best Regards

Gert
General Manager

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Reviewed October 19, 2012

My husband and I spent a week at this resort and we were amazed by the breathtaking views over the golf course to the ocean, the excellent service and delicious food and wine. The staff was extremely friendly and always helpful. We enjoyed the restaurant for breakfast and dinner. There was a different menu to chose from every night and we were never disappointed. The accomodations were very luxurious and spacious. I would love to come back!

  • Stayed: September 2012, traveled as a couple
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Thank beppina111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded October 22, 2012

Dear Beppina 111,

What a great honor for us to receive such a shining review. We are all so pleased that you had a wonderful stay at our hotel and we manged to assist in creating some memories that only experiences can create.

We recognise that it takes effort to give give us a review and we sincerely thank you for taking the time to write it.

In appreciation and looking forward to seeing you back in SA soon.

Gert
General Manager

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Reviewed October 15, 2012

As part of our honeymoon we spent 3 nights at Pezula which were superb. We stayed in the middle of the week during September and the resort was fairly empty which suited us perfectly - it felt as if we had the entire resort to ourselves.

First of all, the rooms are excellent. We stayed in a Villa King Suite (Upper Sea Facing). The room was incredibly spacious and luxurious. The bathrom in particular was excellent.

The hotel facilties are great. We spent an excellent day at the spa with a couples Chibaya Moya experience. That was really decadent, the spa pool is also great.

Also did the horse-dring followed by a brilliant picnic on the private Noetzie beach and castle.

In general the hotel service was excellent, breakfasts were also excellent.

For out last evening we did dinner at Zacharys - we did a special 7 course menu with wine pairings. This was probably the highlight of entire honeymoon.

In short, excellent hotel with lots to do. The golf course looked amazing but didnt get a chance to play on honeymoon! I would also recommend doing dinner at Firefly restaraunt in Kynsna town if you do stay for a bit here.

  • Stayed: September 2012, traveled as a couple
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Thank RiaanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded October 18, 2012

Dear Riaan S,

We are so pleased with your experience and review. It takes time to write a review and recognize someone for a job well done and we thank you for taking the time to do just that. We are humbled by your comments. We wish you a colourful future in your marriage and look forward to welcoming you back to Pezula when you come to play golf.

Kind Regards

Gert

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Reviewed September 10, 2012

Our several days at the Pezula private Honeymoon castle (not actually our honeymoon but it is the perfect size for a couple) concluded a vacation of a lifetime! The views are stunning, the castle was beautifully and comfortably decorated and the staff was top notch. The private chef (Chef Ferdy) accomodated our interest in South African cuisine better than we could ever imagine, with perfect South African wine pairings, too. The dinner at Zachary's was unlike anything we had ever eaten, or likely will again (Chef Jeffrey and the pastry chef are both creative and masterfully skilled!). Then, to find out that they grow and use most foods from right on the property-from curing their own meats to the jasmine in the fabulous strawberry/jasmine sorbet-makes it that much more impressive. They really have tried to make as little an environmental impact as possible-something very rare in luxury hotels. Every person on the staff was courteous and attentive without being obtrusive. The spa services were wonderful as well. We feel blessed to have stayed at this 'slice of heaven' and would highly recommend it to everyone! Keep in mind, this is the perfect place to unwind and visit with nature or perhaps golf or have spa services. However, if you are looking for plenty to do-this may not be the right place. While there are many sightseeing opportunities within a 1 hour driving distance, you would need to have a rental car. We would recommend that if you are going to stay at a private castle at Pezula, you do just that. Sit back and enjoy!

  • Stayed: September 2012, traveled as a couple
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Thank Autumn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded November 2, 2012

Dear Autumn T,

The Pezula Private Castle is a very special place and we are so pleased that you had an experience, that was an authentic connection between our team members, the food of our region the environment and yourselves.

We take pride in everything we offer our very special guests and truly appreciate the review that you have written. This is most appreciated.

We look forward to welcoming you back to Conrad Pezula on your next trip to Africa.

Best Regards

Gert
General Manager

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Reviewed August 12, 2012

We stayed at Pezula for 3 nights at the end of May. The staff made every effort to ensure that we were looked after every minute of our stay. The suites are luxurious; The spa is beautiful; The food is outstanding and the service is of the highest standard. Would definitely return!

  • Stayed: July 2012, traveled as a couple
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Thank leoraisrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier12, General Manager at Conrad Pezula, responded to this reviewResponded August 14, 2012

Dear LeoraIsrael,

We are pleased that you where taken care of in true Pezula style. Thank you for the review and taking the time to praise us for a job well done. The staff and Management at the hotel do their utmost to exceed expectations and all of them will be very pleased that we succeeded.

We look forward to having you back at Pezula for your next stay and keep an eye out for our Gourmet wine evenings.

Kind Regards

Gert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Phone Number:
Location: South Africa > Western Cape > Knysna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Knysna
#1 Business Hotel in Knysna
#4 Family Hotel in Knysna
#5 Luxury Hotel in Knysna
#6 Romantic Hotel in Knysna
Price Range: $172 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Official Description (provided by the hotel):
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 
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Also Known As:
Pezula Hotel Knysna

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