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“Very good hotel” 4 of 5 bubbles
Review of Knysna Hollow Country Estate

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Knysna Hollow Country Estate
Ranked #12 of 30 Hotels in Knysna
Certificate of Excellence
wiltshire
Level Contributor
71 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Very good hotel”
4 of 5 bubbles Reviewed April 8, 2014 via mobile

The hotel is set in lovely grounds with bungalow style rooms. We found our room to be very comfortable and spacious. The rooms are set around the pools which are beautiful, if somewhat cold! Our only complaint was that our room was close to the road and it was a little noisy first thing in the morning.

The food at this hotel was excellent. The service was very good too. There was an extensive wine list and drinks were extremely reasonable.The wifi was efficient and available in the room.


Stayed April 2014, traveled as a couple
Helpful?
Thank saraWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, April 10, 2014
Thank you very much for the tremendous feedback on your recent stay with us at Knysna Hollow. We are always very pleased to hear that our guests enjoyed their time on the Garden Route and at Knysna Hollow and hope to be able to welcome you back sometime soon! With warm regards from Clive and the Team at Knysna Hollow.
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Barnsley, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

Lovely huts as rooms-These are picturesque and comfortable and very clean. All grouped around the pool. Very quiet and restful. Food at the on site restaurant was really good and service was excellent

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ansell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, March 24, 2014
Thank you very much for taking the time to tell us about your recent stay with us at Knysna Hollow. We are all incredibly happy to hear that you enjoyed your time with us and hope to be able to welcome you back at some time in the future. With kind regards from Clive and the Knysna Hollow team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 19, 2014 via mobile

We we're supposed to stay here 2 nights. From the outside it looked all nice. The receptionist was nice and competent. Then we got in our room/lodge. There was an incredible stench of mould and damp air. We thought maybe the room hasn't been used for a while so we gave it time to ventilate and it the mean while we went in to knysna. After coming back the mouldy smell as still there. As we wanted to lay in the bed we noticed a lot of long black hairs... Then the cups for coffee and tea we're used and we noticed hairs in the bathroom. It just was a deal breaker for us. We booked another hotel that evening and had a wonderful time in knysna. Do yourself a favour and skip this hotel.

Stayed March 2014, traveled as a couple
Helpful?
3 Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, March 26, 2014
Thank you very much for taking the time to let us know about your experience with us at Knysna Hollow and we are all very disappointed to hear that you did not enjoy your room and decided to stay elsewhere. While we always pride ourselves on doing the very best for our guests, it does happen that we do not always get this right and, if you could have advised us of the issues you experienced with your room, we would have done everything we could to rectify the problems, either by a complimentary room upgrade or in some other way. We are all glad to hear that you did enjoy your time in Knysna however. With kind regards from Clive and the Team at Knysna Hollow.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 24, 2014

Beautiful gardens, and lovely pools but rooms need up-dating. Outside temperature was 37degrees but there was no air-con, no fridge, no safe, duvet but no top sheet. Bar was in style of pub dominated by two huge TVscreens showing football. Unable to get a pre-dinner cocktail because they only serve cocktails until 6pm.
Dinner in main restaurant was good and service friendly.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Deeple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehaven, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 21, 2014

We spent three nights here as part of our 3 week exploration of South Africa.
We went in January in very pleasant hot weather. The location is a mile outside Knysna in lovely grounds with a well kept swimming pool. The accommodation was in individual dwellings which were clean and tidy. However, it has become my mantra since experiencing several lodges that the essentials are, in order of importance; aircon, a fridge to store water and fruit, a safe and wifi.
The first three were missing here. When I gave this opinion to the manager on settling up prior to leaving he said that several people had given the same feedback ! So do something about it !

Room Tip: All rooms have a good outlook and pool view.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank peanutts9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, February 23, 2014
Thank you very much for detailed feedback of your stay with us at Knysna Hollow and I'm glad to hear that overall you enjoyed your stay with us. I do recall chatting to you on departure about your experience and appreciated your feedback on the lack of certain facilities in your room. I do also recall saying that, while a few other guests had provided similar feedback to yours, the cost of providing these facilities would force an increase in our pricing and that we felt this was not in the interests of the majority of our other guests. This is the reason why we have not done something about about it and specify in all marketing collateral that these facilities are only available in our Superior Rooms. Thanks again for your feedback and hope to be able to welcome you back sometime soon! Regards from Clive and the Knysna Hollow Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 21, 2014

What a beautifull suprise when you arrive.
The different squares in the park make the venue really personal and peacefull. Lovely suprise when you open the door of the room.
Friendly staff, clean, and the beautifull surrounding made it a perfect stay.

Room Tip: All rooms are beautifull
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank daan86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, February 23, 2014
Fantastic feedback, thank you and we are all thrilled to hear that you enjoyed your time with us at Knysna Hollow. With warm regards from Clive and the entire Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 16, 2014

We stayed here for two nights during our garden route trip. We loved the hotel. The rooms were very nice and the food was very good. In the vicinity is the Featherbed Nature Reserve. It is very close to the hotel and if you combine a visit with a great stay in het Knysna Hollow Hotel you get one of our favorite parts of the trip. It is beautiful there! Definitely would recommend to stop over here on your garden route. Also the room had a fire place and it was very romantic and relaxing.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JzwHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive B, General Manager at Knysna Hollow Country Estate, responded to this review, February 16, 2014
Thank you very much for taking the time to tell us about your stay at Knysna Hollow and we are all very happy to hear that you had an enjoyable stay with us. It makes such a difference to all of us to know when our guests have had a great stay and we hope to welcome you back to the Garden Route sometime soon. Best regards from Clive and all at Knysna Hollow.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Knysna Hollow Country Estate

Property: Knysna Hollow Country Estate
Address: 5 Welbedacht Lane, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Knysna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Knysna Hollow Country Estate 3*
Number of rooms: 87
Official Description (provided by the hotel):
Located just 2km from the picturesque town of Knysna, Knysna Hollow Country Estate offers comfortable accommodation and friendly service in lush and tranquil surrounds. Three swimming pools, a first-class restaurant offering contemporary Cape cuisine with an extensive wine list and a relaxed environment all combine for a memorable holiday for the whole family. Various room types to choose from including Garden Rooms, Garden Chalets and our new Superior Eco Estate Rooms, each room type offering various levels of comfort and amenities at different rates. Enjoy the lush, country feel of our indigenous gardens, yet only 5 minutes from Knysna town. ... more   less 
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Also Known As:
Knysna Hollow Hotel Knysna
Hollow Hotel Knysna

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