Stayed at this hotel after seeing the wine region of SA. Upon first arrival at this hotel its very nice and clean. We were given chalet 11, which was nice and big. No bath but dbl shower. Upon waking up after our first nights sleep we found the room covered in bugs and dead things every where. We spoke to the reception who sent someone with fly spray. We went and spoke to the reception desk and they then moved us to chalet 13. Same style of room and bug free.
The maids for the room dont spend long cleaning at all, we were outside on the pool area and saw them spent less then 10 mins cleaning it. Even forget to take out the last people who stayed there guest comment cards. Also we sent out cleaning off and it came back damp!! Had to leave our heaters on to get it dry.
As people have said before, the hotel is a great stop of place and you get a lot of coaches coming and going at all hours of the day and night.
Now to the best bit: The service off the front desk staff and the waiting staff is excellent. Nothing was or did not appear to be too much trouble for them. We ate in the Ala Carte for the first two nights and the food was very good, wine excellent and the whole experience made you feel welcome. The bar area is bright and welcoming, only thing i did not like is the fact that Sky sports was on during pre dinner drinks. A little thing but i did not like it.
All in all, its a lovely place and if it was not for house keeping it would off been a little gem but i think we all like to know were sleeping in a clean room.
But go, you wont be upset u did.
- Official Description (provided by the hotel):
- Located just 2km from the picturesque town of Knysna, Knysna Hollow Country Estate offers comfortable accommodation and friendly service in lush and tranquil surrounds. Three swimming pools, a first-class restaurant offering contemporary Cape cuisine with an extensive wine list and a relaxed environment all combine for a memorable holiday for the whole family. Various room types to choose from including Garden Rooms, Garden Chalets and our new Superior Eco Estate Rooms, each room type offering various levels of comfort and amenities at different rates. Enjoy the lush, country feel of our indigenous gardens, yet only 5 minutes from Knysna town. ... more less
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- Also Known As:
- Knysna Hollow Hotel Knysna
- Hollow Hotel Knysna