We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Phantom Forest Eco-Reserve
Ranked #9 of 30 Hotels in Knysna
Certificate of Excellence
UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing”
Reviewed November 19, 2007

This is a stunning hotel and experience. Could have happily stayed a week. It's totally true to the website, so best to check it out there. The design with glass walled double-showers and outdoor baths is creative and original.

Would highly recommend using the spar treaments as they are great value and the setting is beautiful.

We were gutted to leave.

Stayed November 2007
Helpful?
3 Thank PippaandMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

350 reviews from our community

Traveler rating
    258
    51
    22
    8
    11
See reviews for
25
271
4
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin,Ireland
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2007

My husband and I stayed at the Phantom Forest for 3 nights as part of our 3 week honeymoon in South Africa. It is situated in a very enchanting location high on a hill side overlooking the Knysna lagoon, with beautiful views of the sunsets, coupled with entertaining visits from the forest's residential vervet monkey troope. We really enjoyed our stay, 3 nights was a perfect amount of time. We particularly enjoyed the massage treatment that was part of our package, and the canoe outing with packed lunch that was also part of the deal. The food was excellent, and the menu changed every day we were there. I would recommend it most highly.

  • Liked — Food, the view from our room (Cheesewood)
  • Disliked — The bubble bath wasn't very warm and you have to turn it on yourself an hour before!
  • Stayed March 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank AppleDapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 27, 2007

We stayed at Phantom Eco-Reserve in February, and to be honest, found it a little disappointing. The food was fabulous and the staff were lovely, but we felt the place was rather tired and in need of a re-vamp. Certainly the glossy brochure does not really depict the pool area. We also heard the traffic from the main road which wasn't particularly relaxing.
Overall pretty pricey for rather average accomodation.

  • Liked — Food was great
  • Disliked — accomodation needed updating
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank brady72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 22, 2007

We visited the Phantom Forest for three nights as part of a 3 week tour around South Africa. Having stayed in a few cheap places leading up to Knysna, we though we would pamper ourselves and the Eco side of the resort really attracted us.

Arrived late at night due to a delayed flight, you have to park at the bottom of the hill and call up to reception out of main hours to get someone to fetch you. This they do very efficently in their 4x4 (the track up to the hotel is not really suitable for anything else!)

Once at the main reception everything is so peaceful. Were shown straight to our room which was just fantastic, a large cabin on stilts amongst the trees with everything you could want.

Previous review metioned the main road but we couldn't here anything from our room, they are spaced very far apart so you can't really see any other rooms and are totally surrounded by forest. It may be an idea to ask for one that doesnt face over the road even though it is some distance beneath you.

The food was excellent and when we visited the place was pretty empty so we had the run of the sauna/hot tub area to ourselves whenever we wanted. My girlfriend visited the spa and said it was one of the better ones she had visited. Just be careful to take all your stuff in from your private balcony/bar area or the monkeys will have it away!

All in all a fabulous place to get away from it all but still close to Knysna, would return tomorrow if I was visiting SA.

  • Stayed April 2005, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank StarsailorUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amsterdam
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed February 28, 2005

Suites are very comfortable with lots of privacy, since evry suite is visually completely isolated from the other. Breakfast and dinner at the deck a treehut is a very special experience. Gfreat food! The biggest minus is the fact that we could hear and see(!!!) the main road between Knysna and George, not exactly what fits with a eco-resort forrest experience.

Helpful?
28 Thank RPPVDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Knysna
6.8 mi away
Conrad Pezula
Conrad Pezula
#5 of 30 in Knysna
803 reviews
2.7 mi away
Villa Afrikana Guest Suites
4.0 mi away
The Turbine Boutique Hotel and Spa
Show Prices
Show Prices
Show Prices
2.3 mi away
Kanonkop Guest House
Kanonkop Guest House
#2 of 30 in Knysna
369 reviews
2.7 mi away
Blackwaters River Lodge
16.5 mi away
Tsala Treetop Lodge
Tsala Treetop Lodge
#1 of 2 in Harkerville
530 reviews
Show Prices
Show Prices
Show Prices

Been to The Phantom Forest Eco-Reserve? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Phantom Forest Eco-Reserve

Property: The Phantom Forest Eco-Reserve
Address: 27 Phantom River Street, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Phantom Forest Eco-Reserve 4*
Number of rooms: 14
Official Description (provided by the hotel):
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and South African Hotels so you can book your The Phantom Forest Eco-Reserve reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing