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“Beautiful Place - Nice Staff!”
Review of Parkes Manor

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Parkes Manor
Ranked #35 of 127 Knysna B&B and Inns
Certificate of Excellence
Reviewed February 4, 2012

My brother and I spent 2 nights here in june 2010 (World Cup). The place was very beautiful in Knysna and the staff were quite helpful. Well located in a quiet neighborhood. Very nice view from the manor to enjoy and relax our stay there. Not far from local market and good restaurants. Great luxury bed and breakfast!

  • Stayed: June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank The_Pou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SATravelGermany, Inhaber at Parkes Manor, responded to this reviewResponded November 19, 2013

Dear visitor,

thank you for your review of Parkes Manor in Knysna. Please be informed that from november 2013 Parkes Manor is under new management of SA Travel. The house and the property has undergone an intensive cleaning and soft refurbishment. Well trained staff has been appointed. It is our aim to make Parkes Manor the best boutique guest house in the area. We are looking forward to welcome you again in future.

Yours,
Oliver von Gross (SA Travel)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (85)
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37 - 43 of 85 reviews

Reviewed March 30, 2009

I can agree to some extent with comments posted regarding maintainence, i.e the pool could do with a repaint but the house itself is very charismatic and we found the service very good (we were BB)- Gloria the manager was efficient and very friendly, like our own private tour guide and was on hand to recommend places to visit locally and where to eat. Knysna waterfront is very relaxing and safe during the evenings and we were recommended to go to 34 Degrees South (by Gloria) - which didn't disappoint! .

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
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1  Thank JenandMarkUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SATravelGermany, Inhaber at Parkes Manor, responded to this reviewResponded November 19, 2013

Dear visitor,

thank you for your review of Parkes Manor in Knysna. Please be informed that from november 2013 Parkes Manor is under new management of SA Travel. The house and the property has undergone an intensive maintaining and soft refurbishment. The pool has been repainted and technically revised. Well trained staff has been appointed. It is our aim to make Parkes Manor the best boutique guest house in the area. We are looking forward to welcome you again in future.

Yours,
Oliver von Gross (SA Travel)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2007

Parkes Manor is indeed a beautiful place. However, it clearly lacks of adequate maintenance and the service is absolutely disappointing, especially if you take rates into consideration...

  • Stayed: November 2007, traveled with friends
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
5  Thank NOALPITOURMilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SATravelGermany, Inhaber at Parkes Manor, responded to this reviewResponded November 19, 2013

Dear visitor,

thank you for your review of Parkes Manor in Knysna. I am sorry that you experienced such a disappointing stay at this beautiful place. Please be informed that from november 2013 Parkes Manor is under new management of SA Travel. The house and the property has undergone an intensive maintainance and soft refurbishment. Well trained and friendly staff has been appointed. It is our aim to make Parkes Manor the best boutique guest house in the area. We are looking forward to welcome you again in future.

Yours,
Oliver von Gross (SA Travel)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2006

On our trip to the Garden Route we decided to stay in Knsyna for Valentines Day and picked Parkes Manor as the perfect setting for our dinner that evening. We arrived at 7.45pm and by the time the five course meal was over it was almost midnight! There was a set menu and only about a dozen tables so quite why it took 45mins for each course, including bread to come out I'll never know! Other guests got up and left halfway through as it took until 10.30pm for a main course to show up!

At the end of the meal the general manager offered no apology and even tried to add a 15% gratuity which I refused to pay! Upon my return to the US I sent an email initially to the owners about the shambolic meal and got no reply after three weeks. I then sent the email to the general manager and am yet to receive a reply after almost two months!

In my travel across numerous parts of the world I have never been treated so badly as a customer. It appears from speaking to the other guests that it seemed quite par for the course and that last years Valentines dinner was just as awful.

Parkes Manor looks wonderful from the website but unfortunately the rest of the experience doesn't live up to the beautiful surroundings.

  • Stayed: February 2006
    • Value
    • Cleanliness
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7  Thank OP2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SATravelGermany, Inhaber at Parkes Manor, responded to this reviewResponded November 19, 2013

Dear visitor,

thank you for your review of Parkes Manor in Knysna. I am sorry that you experienced such a disappointing stay at this beautiful place. Please be informed that from november 2013 Parkes Manor is under new management of SA Travel. The house and the property has undergone an intensive maintainance and soft refurbishment. Well trained and friendly staff has been appointed. It is our aim to make Parkes Manor the best boutique guest house in the area. We are looking forward to welcome you again in future.

Yours,
Oliver von Gross (SA Travel)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank Maurice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2017
Google Translation

Room Tip: chambre a l'etage
  • Stayed: August 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Bruno M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2017
Google Translation

  • Stayed: April 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gabriele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkes Manor

Address: 1 Azalia St., Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 127 B&Bs / Inns in Knysna
Price Range: $75 - $133 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Offering an outdoor pool and a cosy lounge and bar, Parkes Manor is a classic, historical house located within 2 km from the Knysna Waterfront with perfect views over the lagoon.The country-style suites are elegantly decorated and feature under-floor heating, a sofa and an airconditioner. It also includes a desk, safe, DSTV, tea/coffestation, minibar and ensuite bathroom with a bath and shower. Some suites offer a view of the Knysna lagoon.At Parkes Manor guests can enjoy breakfast in the dining room and light meals are available upon request during the day. An array of restaurants can be found within 2 km.Guests can relax on the terrace and in the large, parklike gardens which surround the swimming pool. Nearby attractions include the Knysna Heads, the Knysna Waterfront and Brenton-on-Sea beach.Free Wi-Fi and free parking is available and the George Airport is within 1 hours’ drive. ... more   less 
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