First the bad piece. Maybe it was just the time of year, but we found the operational end of Freshline wanting when it came to bookings, seating, smoking rules, and energy levels of the waitrons. The impression we got was that we were sitting in the center of a mild state of chaos.
And now for the good piece. One of our rules is that our whole family goes to lunch together at least once a week. I don't want to think about the aggregated cost of all those lunches but 1 thing is for sure, Freshline holds the record for the lowest cost family lunch we have ever had....by faaar! They fed 6 of us for what it normally costs me to feed 1 and a 1/2 people at other restaurants AND all the food ordered was just so fresh, tasty and well prepared! I think our bill came to just over R450 which included sea food platters??! I still can't believe it! The cost of drinks is also driven down significantly because you are allowed to bring your own and NOT pay corkage fees which is a real winner!
If it weren't for the operational aspects of this business I would happily give Freshline a "5" but for the moment the quality of food and great value make up for the negatives thus supporting a rating of "4".