We had read mixed reviews about this hotel but decided to go ahead an book mainly as there wasn't much accomodation left due to short notice.
We booked a superior twin room and as promised it did over looked the lagoon (water jetty to be exact). Booking was a real performance, faxing copies of credit cards and ID, very backward indeed. Room was much smaller than most we had stayed in (smaller than a UK Travelodge) , no room furniture i.e. small sofa or easy chair. The so called balcony is a sliding glass door with railing directly attached to it, there is no room to stand outside at all, more or less a large window as such. Room safe did not work. Water for washing was a weird yellow colour but assume safe for washing in (not drinking of course) and there was a smell of sewage each morning from the bathroom. Clothes hanging space extremely limited. Public car parking is available outside the hotel (free so they say but you have to pay a man to "look after" your car) as in most places so it seemed. Hotel secure parking is 25 Rand / night, another rip off we felt as car park security was not tight at all.
Breakfast was excellent, service in a large restaurant and staff always helpful and freindly. Pool is small but useful and the hotel is very clean. Conclusion: very over priced much better to be found in town and along the lagoon. Would not use this hotel chain again as other of their locations (Cape castle in cape town was also poor)
Tip: visit the Heads for a great sea view, best beaches at Buffalo Bay.
- Official Description (provided by the hotel):
- One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Travelocity, Orbitz, TripOnline SA, Priceline, Agoda, Expedia, Hotwire, Cancelon and HotelQuickly so you can book your Protea Hotel by Marriott Knysna Quays reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Protea Hotel Knysna Quays