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“Great Atmosphere”

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Knysna Log-Inn Hotel
Ranked #16 of 30 Hotels in Knysna
Certificate of Excellence
Ridgetown
Level Contributor
996 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 455 helpful votes
“Great Atmosphere”
5 of 5 bubbles Reviewed March 29, 2014

We stayed here two nights on our tour of South Africa. The log walls and stained-glass windows give the place a lot of charm. The rooms were quiet and comfortable. We were on the top floor, so got a bit of exercise going up and down - not a problem for us but you should request a lower floor if you have problems with stairs. The staff was friendly and helpful. Six of us decided to play cards outside (just out the door at the back) and everything we needed was there in a flash.
Breakfast was great and we were able to make good use of the pool, sauna and Jacuzzi. We ate supper at the restaurant across the road (Olde's Pub & Grill) and had a fantastic meal at a great price.
The location is great. It is a short walk from the waterfront shops and restaurants in one direction and a modern mall in the other. Hint: On our 29-day trip of South Africa, Zimbabwe (Victoria Falls) and Kenya, Knysna had the best shopping - great selection with lower prices than Sandton or Cape Town (the 2 other places we had time to shop).

Room Tip: Pool side is best
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank RandyRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, April 13, 2014
Dear RandyRoss

Thank you for taking the time and trouble to do a review of the Knysna Log-Inn hotel.

I have to agree with you regarding the foyer with the yellowwood and the stained glass windows - awesome!! - still after all the many years I have been here.

I do have great staff and they look after the guests very well - they are the biggest asset that a person could ask for.

Also great to hear the shopping in Knysna is fantastic - I always thought it was just me who did not like shopping in big cities.

It is great to hear you enjoyed your meal at Olde's - we send many guests there as we know they will be well looked after.

As for the card game - who actually won the strip poker - I did not see anybody prancing around in the nude..?

Do visit us soon again - remember, we are only a flight away - and a little bit of travelling by car..


Kind regards
MARTI
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
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English first
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

We were welcomed with juice and snacks! A very warm welcome after a 3 hour trip (doing the garden route). People were nice and the rooms are comfortable and clean. It's close to the city center and they have an amazing breakfast.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StefanSalej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, April 13, 2014
Dear Stefan Salej

Thank you for taking the time and trouble to do a review on the Knysna Log-Inn hotel. All our guests are extremely important to us and it is wonderfull to hear (or rather read) that your guests enjoyed staying with us. I do have excellent staff and without them, I will be lost. And you saw the result of their dedication in the clean and comfy rooms and the great breakfast - all their doing!

Do visit us again soon with lots of friends and family.

Kind regards
MARTI
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Edinburgh, Scotland
Level Contributor
187 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed March 15, 2014

Lovely hotel in centre of town. Staff very friendly. Hotel situated very well for waterfront. Corridors seem a bit strange at first and expected the design to cause a lot of noise but we slept very well and heard nothing. Good breakfast offered .

Room Tip: Ask for pool view room
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McArthur3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, April 13, 2014
Dear McArthur3

Thank you for your reivew of the Knysna Log-Inn hotel.

Being in the centre of Knysna, within walking distance to everything that matters makes it ideal for our guests to explore Knysna on foot.

The staff better be friendly.. or else...! Only joking, they enjoy interacting with our guests and most of them have been working here for quite a while and know that being friendly to a guest just contributes to the guest's great experience of our hotel, Knysna and South Africa.

We have designed the corridors specifically so that guests can have a few bottles of great wine and blame it on the corridors - you will have to come back with friends and show them....

Kind regards
MARTI
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Warrington, United Kingdom
Level Contributor
336 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

This is a very good hotel located close to the Waterfront of Knysna and the main town centre. The staff were helpful and friendly and the rooms extremely well appointed and comfortable. The breakfast was vey good and the overall experience couldn't be faulted. The hotel doesn't provide an evening meal, but there is a very good restaurant close by and the Waterfront abounds with places to eat.

Room Tip: Choose a room on the pool side of the hotel as this is the quiet side.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, April 13, 2014
Dear Geoff M

Thank you for your review of the Knysna Log-Inn Hotel. I do agree with you, the location of the hotel in the heart of Knysna really is a plus for our guests as it allows them to park the car and explore Knysna on foot - without worrying about parking.

Most of our staff have been here for longer than 8 years and without them I will be totally lost!! And you can see their dedication in the great breakfast that we serve and the clean and comfortable rooms - all their doing!

I hope you will be able to visit Knysna and Knysna Log-inn again soon and bring all your friends and family.

Kind regards
MARTI
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Manchester, United Kingdom
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed February 25, 2014 via mobile

The Knysna log Inn is an atmospheric friendly hotel ideally situated behind the Knysna Waterfront. A unique structure it exudes warmth and is well situated for visiting all that Knysna has to offer. TIP: Due to the noise from coaches which leave their engines running for long periods on the road outside ask for a poolside room.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnfurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, March 4, 2014
Dear John Furse

Thank you for your very kind review of the Knysna Log-Inn hotel. I do agree, the wood gives a warm and welcoming feeling and being built entirely out of wood, makes it unique and different from the normal brick and mortar structures.

As for the noise from the busses - the owners have purchased a piece of ground across the hotel to enable the busses to park there instead of in the street in front of the hotel - so hopefully, soon, the noise will be less of a disturbance.

Warm regards
MARTI DALE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Onsala, Sweden
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed February 16, 2014

A nice hotel with very friendly staff. Perfect breakfast. wonderful beds. Walking distance
to the harbour, to the shoppingmalls, to a lot of very good restaurangs You get all you need for a couple of days to a reasonable price.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berikaSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, February 24, 2014
Dear Berika from Sweden

Thank you for your review on the Knysna Log-Inn hotel. It is a great pleasure to have people from all over the world staying with us. The staff at the hotel is one of our big assets and without them and their friendliness and hard work, I will be totally lost.

Being in the centre of town makes it easy for people to park their car and explore Knysna on foot without the worry of trying to get parking.

Our breakfast really is great, but it is important that our guests leave us well-fed and ready for another day - after all, it is hard work to be on holiday!

As for our beds... we do get many compliments and have also given people our supplier's details!

Hope you will be able to visit South Africa, Knysna and especially the Knysna Log-Inn soon with all your friends and family. Kind regards
MARTI
GENERAL MANAGER
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Cape Town Central, South Africa
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

I'm not surprised that this hotel has such great reviews and a certificate of excellence. It is an absolute gem! I brought a group of 30 people there and from the welcome drink and perfectly efficient check-in, to the excellent breakfast, the great service and friendliness of staff - it was an absolute pleasure. My only regret was to not be there longer than one night.

Comfortable rooms with new bedding, clean and well-appointed; in the middle of town means easy access to everything; on a trip of 5 different hotels all along the Garden Route this was the best breakfast. All my clients loved it and I will definitely use it again for my Tours du Cap tours.

Room Tip: Since it's in the middle of town, ask for a room away from the road if you want to sleep in.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrancoiseArmour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marti D, General Manager at Knysna Log-Inn Hotel, responded to this review, February 24, 2014
Hi Francoise
Thank you for your very kind review. We value each and every guest and as most of the staff have been here for longer than 8 year, they take pride in their jobs and the hotel and try their level best to render the best service possible.

With all the fresh produce that we get in sunny South Africa, it is a breeze to serve a great breakfast and you know what they say about an army? Well that also goes for tourists.

As for your "regret".... well, if you asked nicely, I could have parked you in so that you had to stay longer...... hopefully next time soon?

Regards
MARTI
GENERAL MANAGER
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Additional Information about Knysna Log-Inn Hotel

Property: Knysna Log-Inn Hotel
Address: 16 Gray Street, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Knysna
#14 Romantic Hotel in Knysna
#14 Luxury Hotel in Knysna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Knysna Log-Inn Hotel 4*
Number of rooms: 57
Official Description (provided by the hotel):
Knysna Log-Inn is the Southern hemisphere's largest Timberlog hotel. This unique 57 room hotel is ideally situated to enjoy all the central tourist attractions that Knysna has to offer. All rooms are air-conditioned and fitted with modern, but tasteful appointments. Recreational facilities include all season swimming pool,jacuzzi and sauna. Town and Knysna waterfront are a mere 5 minutes walk from the hotel. We have memberships at Simola Golf Course, which allows our guests access to this breathtaking course at affordable rates. ... more   less 
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Also Known As:
Knysna Log Hotel Knysna
Knysna Log Inn

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