It's angers me when I pay for a service in advance and its not available when I get there. Unit was advertised with both washing machine and dryer. I get there was told that dryer is broken, no offer of compensation and not interested to repair the unit. But they merrily took my money in advance and a breakage deposit. Shame on them. By the way all units had dryers. Each unit has a different owner so it's obvious that the owner of unit 10 is happy to take the money and couldn't care less about not delivering on the promised facilities.
- Official Description (provided by the hotel):
- We have a range of 1, 2 and 3 bedroom apartments. Each unit is fully furnished and well equipped with everything you may need. All units in our letting pool are owned by different people with different tastes and likes so each unit is decorated and furnished uniquely to that owner’s taste. You can be assured even though all the apartments are different we ensure that it holds up to the high standard of luxury which we, as Knysna Quays Accommodation, advertise and are known for. All of the apartments have lovely decks with great views of the surrounding quays and have a charcoal braai/grill for those lazy afternoons. A fully equipped kitchen with little extra’s like a washing machine and drier will help you with the day to day needs of you and your guests. The lounge has a DSTV with a full range of over 100 television channels. The rooms have beautiful and modern linen and towels so you do not need to bring your own. Your car is parked in a secure undercover parking lot. Our apartments are all situated at the Knysna Waterfront and have easy access to all its beautiful little shops and some of the very best restaurants in Knysna. The boarding dock for the ferries with trips to the Knysna Heads and on the lagoon is just a stone throw away from your doorstep. Other information that you need to be aware of regarding; • Children (under 12 years) – A couple of our units are not suitable for children younger than 12 years, so please advise us when making your reservation in order for us to place you in the appropriate unit. • Moorings - Some of our 1 and 2 bedroom units do not have their own moorings, so please advise well in advance whether you will be needing one in order for us to make the arrangements. • Trailers – The complex’ parking space for boat trailers is very limited. Please advise us whether you will be needing a parking area for your trailer including the size, so that we can advise you on the alternative possibilities. • Arrival and Departure - We require a REFUNDABLE KEY AND BREAKAGE DEPOSIT of R1000.00 on checking in. This is secured with a hold on your credit card. ... more less
- Reservation Options:
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