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“Amazing”

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Atlantic Guest House
Ranked #16 of 126 Knysna B&B and Inns
Certificate of Excellence
Munich, Germany
1 review
“Amazing”
Reviewed March 24, 2014

Beautiful Guesthouse with stunning views, rooms are absolutely clean and comfortable.
Tess is the perfect host, she made us feel at home from the very first moment. We really appreciated her helpful informations and recommendations.
Whenever in Knysna again, Atlantic Guest House is the place to stay!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Barbara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Swedish first
  • Any
English first
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2014

In the past year I have had the pleasure of staying with Tess 3 times. The experience and warmth that has been afforded me and the groups I accompany only gets better and better. We love spending time in Kynsna, and it is in large part due to the wonderful setting and exemplary service provided by Tess and her team. Tess is a fantastic host and Atlantic really embodies the best of what a guest house should be. The rooms, and breakfast are spot on, but besides Tess and her team's fantastic service the icing is really the kitchen/dinning area and the way it opens on to the balcony/pool area. Such a beautiful setting. Such a pleasure to pass time there. As long as there is availability we will always stay with Tess when in Knysna.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob_OToole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2014

Tess and her "boys" made us feel very welcome. The rooms were spacious and close to the deck and pool. Being high up we had stunning views across Thesen Island and the Waterfront to The Heads. Secure parking adds to the feeling of well being.

Room Tip: All rooms are very good
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level 5 Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 3, 2014

A warm welcome, very comfortable accommodation, great views, just what we were looking for. Tess, the Manager, has a wealth of local knowledge and shares it freely. Breakfasts are buffet style, with a good choice and plenty of it.

Room Tip: Try the executive suite on the top floor - views to die for and bigger than many house in the UK!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lordcranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level 4 Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 20, 2014 via mobile

This guest house is a wonderful place to stay, it has a lot of taste and gives you an outstanding view over Kysna. Amazing pictures if you wake up for the sunrise!!

The rooms are big, well decorated. There is a small swimming pool overlooking the town.

Tess will receive you and is lovely, she will perfectly take care of you and make your stay as enjoyable as possible.

Breakfast is absolutely tasty. Wifi is fast enough.

I definitely recommend this place and will have a great pleasure to come again on a future visit in this area.

Stayed January 2014, traveled with family
Helpful?
Thank pitt1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed November 20, 2013

From arrival to departure the hostess Helen and her team were attentive, accommodating and friendly. All requests were professionally and speedily fulfilled.The room and the views to die for. I'll be back.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Thabani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 4 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 14, 2013

It would have been a perfect experience, if not for the missing shirts.

The guest house is located on a hilltop directly facing Knysna heads. The view from this part of the town is truly magnificent - the locals thought so too, when we told them where we're staying. Tess, the hotel manager, is such a lovely and warm lady.

Things turned awful when we returned after grabbing dinner. It deeply saddened us when we figured that somebody went through our stuff. Two shirts of my husband have gone missing. We inspected his luggage and to our horror, his clothers were folded differently - it was then that we knew somebody must have gone through them because we do not fold our clothes in the manner that we saw them. When we informed Tess of the incident, she told us a story of another guest instead who also said he was missing some stuff but later on realized that he had it all along. She was hoping we'll find it eventually. What we didn't appreciate was that she handed us a liability waiver. I can understand that it is a practice to have the guests sign this form (but, really? literally after we have told her what happened?) Does anybody else think that was rude??

Room Tip: the honeymoon suite is an absolute gem
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank destinati0n_finder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantic g, Manager at Atlantic Guest House, responded to this review, May 21, 2013
When an establishment is faced with a theft issue without any concrete proof, it places it in a very unpleasant and difficult position. The matter was brought to my attention while our guests were packing on the morning of their departure. I enquired whether all their luggage had been thoroughly checked to be absolutely certain that there was no mistake, but they replied that there was no need since they were adamant the items were packed on the top. After questioning my staff I proceeded to search their living quarters, but found nothing. I relayed this to my guests and offered to replace the missing items, but they said it was not necessary.

The liability waiver is part of our guest information form completed on arrival and is common practice for most businesses, but because our guests arrived very late and left very early each day due to their heavy schedule, we did not get the opportunity to complete it until their departure. They were booked through a touring group, so I requested they just complete the basic guest information section and mail address for contact and data purposes. It deeply saddens me to think that this request was considered to be rude after I had violated my staff’s basic rights when I searched their quarters, continuously apologized with no concrete proof, and offered several times to replace the missing items in spite of the luggage not being thoroughly checked.

In all fairness, it was a very unpleasant situation for both guest and management, and although we will never know what really happened to the missing shirts, I once again apologize sincerely and hope that a similar situation never happens again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantic Guest House

Property: Atlantic Guest House
Address: 28 McClelland Circle | Heuwelkruin, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #16 of 126 B&Bs / Inns in Knysna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Atlantic Guest House 4*
Number of rooms: 4
Official Description (provided by the hotel):
Stylish and elegant, this beautiful guest house offers you a feeling of 'home from home', spectacular views of the Lagoon and the Heads from all the suites. Relax in our three spacious comfortable lounges, and enjoy excellent service and hospitality where only the price is compromised! ... more   less 
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