First of all I must agree with the reviewers about the friendly staff. You feel welcome the moment you enter the reception. The rooms are spacious, clean and the bathrooms very modern. For the price I cannot fault the hotel, but unfortunately there are issues which I must raise. Fritz below mentioned the small selection of TV channels and when I querried at reception the lady confirmed that they only have SABC 1,2,3, e and MNET. Not sure where the manager gets her bouquet of 40 channels..take my word you will be bored by 7pm if you plan a night in. Five channels of which 3 have terrible reception- that is it. Secondly the Air Conditioner is a noisy window rattler positioned behind the curtain. For ventilation you must lift the curtain and wrap around the AC unit for cool air. When you book in you receive a safe key, but the safe is not fixed to the wall. I ask myself what is the point!!!!! Finally the rooms are not sound proof. We were opposite noisy people who obviously did not respect other guests. These minor items, which is either important to you or not, will determine if this is the hotel for you.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Orbitz, TripOnline SA, Priceline, Cancelon and Otel so you can book your The Russel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.