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“Very pleasant stay”

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Knysna Country House
Ranked #21 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed December 13, 2013

Pleasant people, well equipped large room with balcony, good bed, good breakfast. Nice place with pool in a quiet surrounding. We got a large room with windows on two sides which made it very light. Having much space around was also vry nice.

  • Stayed: November 2013, traveled as a couple
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1  Thank Leasure_travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 - 81 of 337 reviews

Reviewed December 12, 2013

I enjoyed my stay, the facilities were good and the service excellent with a very friendly atmosphere. It is outside the town centre, but has a nice view over Knysna. The room was comfortable with a private terasse.

  • Stayed: November 2013, traveled with friends
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Thank EirikN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

I just attempted to call the reservation desk and got in contact with a lady. She quite rudely informed me that it was night time and I'd better off contact them during the day. This is after I had given her 2 minutes worth of details (number of rooms required, sleeping arrangement etc). Don't bother to call the reception desk. You might be better off with the less personal e-mail channel.

  • Stayed: December 2013, traveled with family
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1  Thank lmwangi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
knysnacountryhouse, Owner at Knysna Country House, responded to this reviewResponded December 22, 2013

Dear Imwangi,

This is Ypie here, the lady you spoke to. I do not recall speaking to a ‘male from Mauritius’, but I DO remember speaking to a lady phoning from a local Cape Town number. Not just ‘at night’, but at 22h52! Ten to eleven!

I do understand that some of our international guests may not realize there is a time difference from where they will be phoning, but to phone locally at that time of the day?! I think THAT is ‘quite rude’, to be honest…

From your review it shows you are looking for a personal approach. That is exactly what Erik and I and our team here at the Knysna Country House are striving for and proud of. You are indeed dealing with human beings – not somebody who works at a ‘reception desk’, but the actual owners - and we are available for our guests from before breakfast until everybody is organized for dinner. And for emergencies at the guesthouse, we are always available, 24 hours a day, 7 days a week, 52 weeks of the year!

I am sorry if I wasted 2 minutes of your time, but I think you will be happier at a more impersonal hotel, with 24-hour reception, concierge and butler service, with the price tag that comes with that.

In the mean time we’ll focus on those individuals who appreciate a personal story, a real person checking them in and smiling staff who is genuinely interested in the well-being of our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

We enjoyed our stay here. We were in room six which was excellent. It was very spacious with lots of storage and good outlook. It had a pleasant balcony. The carpet was a little stained and the paint work a little chipped around the door frames but I could live with that. The breakfast was excellent with a good choice and freshly cooked. The hosts were very pleasant, helpful and accommodating. They twice served a good early breakfast for us when we had early starts on the golf courses we were playing. It is a little further out of Knysna than we realised, certainly not within walking distance

  • Stayed: November 2013, traveled with friends
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Thank 542Kenneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

We were thinking about what could be better, but we really don't know. Everything was perfect: the friendly hosting, the beautiful room, the delicious breakfast, the wonderful views from our room, the surrounding, a.s.o.

  • Stayed: October 2013, traveled as a couple
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1  Thank Rudolf1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

We booked this very last min so we didn't know what to expect. The staff really couldn't do more and made great recommendations of places to grab dinner and things to do. We had a lovely "twin" room - but the beds are together so good for a couple too - which was clean, spacious, nicely decorated and comfortable. A lot of nice little touches made it welcoming and the minibar extensive! We thought the breakfast spread was fantastic and we would stay here again. Shame it was just the one night!!

  • Stayed: November 2013, traveled as a couple
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Thank KateH87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

Spending only one night (pitty !) in the beautiful Knysna Country House, Ypie and Eric welcomed us very nicely and provided us precious informations for visiting around and finding an excellent restaurant ! House and garden are well kept situated in a calm area...Our room was large and confortable, and we enjoyed an excellent breakfast; We do regret our very short stay in Knysna and hope to return there again, the area is just fantastic !

Gitom

  • Stayed: October 2013, traveled as a couple
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Thank gisele t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knysna Country House

Address: 30 Fraser Street, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 30 Hotels in Knysna
Price Range: $75 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Knysna Country House 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Knysna Country House, situated in the wooded suburb of Hunters Home, is only minutes away from the Knysna and Pezula Golf Courses in Knysna, on the scenic Garden Route alongthe Indian Ocean coastline of South Africa. The spacious and sunny balcony overlooking the large swimming pool is the ideal place to enjoy the rich bird life and views over the Knysna Lagoon, town and distant mountains. Only 9 rooms, knowleagable, multi-lingual hosts and friendly and relaxed atmosphere. ... more   less 
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