I visited the Alexander in December 2008 and I whole heartedly agree with the review below "Was very disappointing and marred our honeymoon". This guy has it spot on - bathrooms that smell so bad due to the drainage system that your whole bedroom stinks (and poor excuses provided), no telephones, although they said by Jan 2009 they would have them all installed so anyone who has stayed there since should have them - ye right! The best bit was the second morning of our stay at breakfast I was sure that I recognised the shrivelled up croissants as the same ones from the day before - when I mentioned this to Wayne and his sister I was assured that they were baked fresh that morning - aren't fresh croissants supposed to be soft and smell delicious? Um...liars springs to mind.
While I appreciated the gesture of rose petals on our arrival as it was our honeymoon, I didn't like them so much the next morning, or indeed the next evening, when they were still scattered all over the room and had started to rot.
Then there was the pool that wasn’t filled (in the middle of summer!) and the owner’s ‘friends’ that took over the outside communal area and the lounge area.
Last but not least to top it all off we decided to have some of our clothes washed - DON'T DO IT! They threw all our clothes in together, not separating black from white and then proceeding to throw everything into a tumble dryer - our clothes came back in an absolute state -I wouldn’t have minded so much if they had been ready for us when we checked out. Unfortunately they weren't and we had to hang back for an hour - thank goodness we weren’t catching a flight!
But wait, I almost forgot the best bit – the dogs. The dogs, that you are not pre-warned about and then proceed to do their business just outside the bedroom door leaving a lovely odour.
6 stars???!! I'm sorry? What?
all in all the biggest waste of money and we wont be going back - thank goodness it was only for 2 nights.
I wonder if we are the other 2 'idiots' mentioned in the review below??
- Official Description (provided by the hotel):
- Perched in a prime position on the spectacular Knynsa Heads with panoramic views of the Indian Ocean from the middle,top and some lower decks of the house, The Alexander takes style, ambiance and personal service to new heights. Each of our six suites and rooms has been individually created using lavish furnishings, decorations and objects d’art to provide guests with a uniquely sensual environment for relaxation and recreation. From the moment you are offered a complimentary welcome drink on arrival you can expect to be pampered. Let us spoil you while you relax and enjoy your holiday with us ... more less
- Reservation Options:
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- Also Known As:
- Alexander Hotel Knysna