This was a pleasant surprise, not only because of the generous space, but also thanks to a warm welcome we received from the hosts. They gave us excellent advice as to where to eat, shop, and hike in Knysna. We enjoyed our stay thoroughly.
What a disappointment!
This was supposed to be 4 and a half stars, equipped with cleaning goods and toiletries!
The cottage was grubby and dusty - unswept floors, un-vacuumed rugs, dirty shower (with a bit of old hair left on the floor), and the thinnest pillows I've ever seen.
There were barstools instead of bed-side cupboards with top-heavy grubby lights which were constantly toppling off the stool. The light-switch was somewhere near the ground and difficult to find. The first next to my side of the bed was unacceptable.
The toiletries supplied consisted of 2 x hotel soaps, and 1/2 bottle of hand soap in the bathroom. There was nowhere to plug in a hair-dryer in front of a mirror. The towel-rail consisted of a and-towel rail only and there were no hooks to hang up face-cloths etc and no dish to hold the hotel-soap in the shower.
The equipped kitchen was totally under-equipped with not even a jug provided.
Trying to get in and out of the property was a nightmare with a remote locking security gate that could only be unlocked from inside the cottage - the unlocking button worked only occasionally. At night to park my car behind the picket-fence gates was a mission. One was forced to fiddle around in the dark and put your hand through a hole in the gate to unlock the lock - all without being able to see what you were doing as the lock was on the other side of the gate and we were outside in the dark.
The cottage was not serviced or cleaned at all during the 5 days we were there.
I am astounded how anybody could rate the accommodation as 4 or 5 star but will admit that Lex and Michelle were friendly and welcoming.
Nestled in the town of Knysna, close to everthing but in a quiet neighbourhood, I had such a wonderful stay with Lex and Michelle, they were so welcoming and so helpful.
Would definately go back there in the future.
Beautiful, well-equipped apartment within walking distance from main attractions in Knysna. Owners also very friendly and helpful to recommend places to visit.
Wonderful and quaint apartment, all the extra touches were greatly appreciated. There was some water and milk in the fridge as well as a chocolate with the towels awaiting our arrival. Very warm welcome from the owners and we couldn't fault any of it. We had a very short but wonderful stay here and now comes highly recommended from us. We would definitely return!
Two minute walk from Knysna CBD. Very accommodating hosts. All the basic amenities you'll need and off street parking.
We loved everything about this place. Lex and Michelle are wonderful hospitable hosts. Take their advice on everything! You won't regret it. The Carpe Diem house itself, is clean, with comfortable beds, beautiful and cool art and decor, very efficient WiFi, secure parking, and everything you need for self catering if you need it. The house is walking distance to the main street and a short drive to the Heads and waterfront restaurants, so a very convenient location. Wish we had more time to stay here longer, but I definitely hope to stay here again on my next trip.
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