We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very oldfashioned”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Windsor Hotel & Apartments
Ranked #7 of 11 Hotels in Hermanus
Salzburg, Austria
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“very oldfashioned”
Reviewed August 12, 2013

stayed there only one night, friendly staff, BUT
old small rooms, you feel like ages ago everything is small, bath, corridor, room. Staff does the best to make you forget it, but for a longer stay it doesnt work. We have ordered seaview and didnt get it. no chance, which was too bad.
Positive: outside of the hotel is a really spectacular view! We even saw whales! Breakfast was very good, too!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snirak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, August 29, 2013
Dear Snirak,

Thank you for taking the time to write your review, we thank you for your comments. Although we understand your view as far as an old hotel is concerned, we pride ourselves on being one of the oldest existing hotels in South Africa.

Your comment about our sea-front rooms being full at the time of your stay is testimony to how many long stay guests we actually do continually accommodate at The Windsor. We understand that we are not everyone's cup of "tea", but as you have stated our staff are friendly, our breakfast is good, our location is excellent and our hotel is old fashioned hospitality.

We hope to see you again soon at The Windsor Hotel. We will still be here when you next you visit Hermanus.

Kind regards,
Blake and the Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

685 reviews from our community

Traveler rating
    179
    253
    174
    49
    30
See reviews for
168
316
36
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level 5 Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 31, 2013

The hotel is in the best location but in need of a major revamp.
Service is not a word in there vocabulary as it does not exist as when we asked for ice we were told there was none in the bar.
The breakfast was good and the breakfast staff tried hard to please

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnnyangelcapetown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, August 29, 2013
Dear Johnnyangelcapetown,

Thank you very much for taking the time to write your review, we appreciate your feedback.
I cannot apologize enough for the shocking experience you had at the hotel. I can with 100% confidence assure you that not only has this issue as far as service been addressed, it has also highlighted the urgent need for us to employ a full time skills, training & development officer which we have now done.

We certainly hope that you have the opportunity to visit Hermanus again and should that be the case I invite you to please come back to the Windsor and test our service yet again.
I am sure you will be pleasantly surprised.

Kind regards,
Blake and the Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 5 Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 22, 2013

Had adjoining rooms for kids - really worthwhile. Great size rooms and friendly staff. Very good breakfast and only 5 minute walk to some great restaurants. hotel very helpful booking whale watching boat trip for us. Some might feel it's a bit behind the times - just because it doesn't have all the latest "cool" designer interior. For us though it was like an old time classic. Thumbs up!

Room Tip: Sea view a must!
See more room tips
Stayed July 2013, traveled with family
Helpful?
1 Thank lizzier17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, July 29, 2013
Dear lizzier17,

Thank you for your very kind comments, we are so glad you enjoyed your stay with us at the Windsor and that you managed to experience Hermanus at its best.

We look forward to welcoming you and your family back at the Windsor Hotel.

Kind regards,
Blake and The Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermanus, South Africa
1 review
Reviewed July 20, 2013

I am one of the largest private tour operator business in the Western Cape and Overberg area. Therefore I always look for unique offerings for my clients. After finding the Windsor Hotel as a stopover. I was amazingly surprised by this old Style Hotel that used to be a sanatorium in the hay days.
When you walk down the passages of this spacious and homely corridors it takes you down memory lane of Hermanus the once fishing village it used to be. I have to congratulate the management that is always helpful, accommodating and friendly in achieving the old world and modern world combination.
The sea view rooms are spacious and light with the most breathtaking views over the bay with regular sights of marine activities like breaching whales, aquatic birds and Dolphins playing in the breaking surf. A real gem of a place with a price tag well within the budget of the travel fraternity. Great job to all at the Windsor. You have my vote.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duewesttours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, July 29, 2013
Dear duewesttours,

Thank you for taking the time to write such an in-depth review on the hotel. To know that quality establishments such as yourself endorse us is not only an honor but also places a big responsibility on us to not only maintain our standards but in fact improve them. This is the challenge my team and I relish.

Look forward to seeing more of you and your clients at the hotel soon.

Kind regards,
Blake and The Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 11, 2013

The room had a balcony, with an amazing panoramic view of the ocean.

The staff were very helpful and could manage to book a shark cage diving for us, even tough the "tourist information bureau" said it was full. Without the staff's help, I would not be able to do the activity.

The breakfast was great, and they could arrange us an early breakfast when requested.

As it was winter, it was very cold but the room didn't have a proper heater.

Room Tip: The room we've stayed (#208, if I'm not wrong) seemed to be a bit different from the others...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pedro Henrique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, July 29, 2013
Dear Pedro Henrique S,

Thank you for taking the time to write your comments. Thank you for the note on the heaters, we will investigate suitable alternative options.
We are extremely happy that you enjoyed your stay with us and we thoroughly look forward to welcoming you back to The Windsor Hotel in the near future.

Kind regards,
Blake and The Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellville, South Africa
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013

A comfortable, sea-facing hotel with an "old timey" feel. The beds are super comfortable and the breakfast is wonderful.
Unfortunately that old timey feel extends to the showers. They hang over the bath, which isn't a problem in themselves, but are very low on the wall so be prepared to do squats and lunges in order to wash your hair. Another point to watch out for is the extremely loud fan that goes on automatically when you put the bathroom light on.

Room Tip: Rooms facing the sea are more pricey, and can be a bit colder than the rooms on the back due to the...
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, July 8, 2013
Dear Sara L,

Thank you for taking your time to write your comments. We are super excited to hear you had a comfortable stay with us.
Your comments on the showers have been noted and we believe that we will have the situation
resolved in due course.
We look forward to welcoming you back to the hotel in the near future.

Yours Sincerely,
Blake and the Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 24, 2013

Lovely, historical (1896) little hotel right in the beach front. It had a great view of the ocean- could see whales and dolphins from the room, and was an easy walk into and around town. Staff were friendly and helpful.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjss7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, July 29, 2013
Dear jjss7,

Thank you for taking the time to write your comments about the hotel and your stay with us, we are pleased that you enjoyed it and we hope that you will return again in the near future.

Kind regards,
Blake and the Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hermanus hotels
0.2 mi away
Misty Waves Boutique Hotel Hermanus
0.3 mi away
The Whale Coast All Suite Hotel
0.2 mi away
Harbour House Hotel
Harbour House Hotel
#8 of 11 in Hermanus
907 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
The Marine Hermanus
The Marine Hermanus
#4 of 11 in Hermanus
677 reviews
3.3 mi away
Baleens
Baleens
#6 of 11 in Hermanus
531 reviews
0.3 mi away
One Marine Drive Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to Windsor Hotel & Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windsor Hotel & Apartments

Property: Windsor Hotel & Apartments
Address: 49 Marine Drive, Hermanus 7200, South Africa
Location: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites
Hotel Style:
Ranked #7 of 11 Hotels in Hermanus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July - November) Independently owned, Hermanus's oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Agoda, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Windsor Hotel & Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windsor Hotel Hermanus

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing