We have been to the Windsor on a few occasions but I always leave with the feeling it will be better next time.
The views from the sea facing rooms can be breathtaking and doubly so if there are whales in the bay.The hotel is also within walking distance to town and the many excellent restaurants and bars nearby.
On the downside it is somewhat tired but,in our opinion it would not take too much effort by
management to rectify this.
The staff could do with a little motivation.We should hardly need to ask for a hand to the 3rd floor
with our luggage when checking in and out!
The buffet breakfast is varied and good quality but why ask your guests to collect their own tea
and coffee? Come on guys that's a decent hotel basic.
And just as an aside we live in a country with a hot summer climate, surely a small bar refrigerator in the rooms should be a given?
We will in all probability have another visit next year.I hope the comments I have posted are seen as trying to be constructive and not just derogatory.
The staff could do with a little motivation. I shouldn't really have to ask for help with our luggage to the 3rd floor on checking in and out.
- Official Description (provided by the hotel):
- The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July – November) Independently owned, Hermanus’s oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more less
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- Also Known As:
- Windsor Hotel Hermanus