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“Great Experience.”
Review of Auberge Burgundy

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Auberge Burgundy
Ranked #21 of 86 Hermanus B&B and Inns
Certificate of Excellence
Nürnberg
1 review
“Great Experience.”
Reviewed February 19, 2013

We stayed only one night at Auberge Burgundy and enjoyed it very much and would have stayed longer if we did not have the following night booked. The room was pleasant and comfortable and atmosphere casual and relaxing.

We can reccomend this small hotel to everyone.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Dallas, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 13, 2013

As a returning guest, I have always been pleased by the central location within the heart of Hermanus. Conveniently located within a simple walk to the areas best restaurants and coastal walkways. I stayed in one of the poolside villas, which doesn't have much of a view, but it is a nicely sized room with plenty of creature comforts.

Pros:
The staff at the Auberge is incredibly friendly, helpful and willing to provide recommendations and tour options for your stay.
The complimentary breakfast provided at The Burgundy (the restaurant across the street) was really fantastic. By far the best B&B breakfast I've experienced in ages. Includes complimentary drinks and juices, even barista coffees like cappuccinos are included!
A pleasant poolside patio (with ice cold pool water for a refreshing dip).
Complimentary port and sherry provided in the reception area.
The wifi available in the main building was sufficiently fast, unlimited (which is not always the case in South African hotels) and complimentary.

Cons:
While I dearly love the Auberge, it's worth noting a few concerns:
- The poolside rooms (outside the main building) do not have wifi provided. I was disappointed to find that the wifi did not reach to these rooms. I would expect this to be provided equally to all the rooms on the premise.
- The safe provided in the room is very tiny and cannot accomodate more than the smallest of valuables and secured only with a skeleton key provided. I would really highly recommend the Auberge to upgrade their safes to a size accommodating laptops, tablets and camera valuables with a custom digital code.
- The rooms are secured with only a basic key lock. The property does have security patrol, I would appreciate a more secure lock provided for the door access.

Room Tip: > Select rooms in the main building to have wi-fi. > Note that the complimentary breakfast...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LukeDFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AubergeBurgundy, Manager at Auberge Burgundy, responded to this review, February 18, 2013
Dear Guest,

Thank you for your review, we are very happy to hear that you enjoyed your returning visit with us. We are glad you enjoyed the breakfast at the Burgundy and will relay the compliments. We thank you for your tips on how we can improve our guests' experience. We have recently upgraded the internet to a larger router and an unlimited package for our guests to enjoy. There seems to be an ongoing issue with the providers in terms of signal, thus we don't charge for the use of our internet. We are attending to this issue and hope to resolve it as soon as possible. We appreciate your feedback and will also definitely be looking into upgrading our safes.

Hope to see you again in the future.

Kind regards,

The Auberge Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuremberg, Germany
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 11, 2013

Great accommodation and perfect starting point to discover Hermanus and the surroundings!
Very friendly service. I will not hesitate to come back when I come to Hermanus. Nice rooms and very good breakfast.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank voile_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
298 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed January 23, 2013

We were unfortunate to stay here during bad weather but still enjoyed the Burgundy. The accommodation is far more luxurious and spacious than in most uppermarket hotels and the owner and staff are very welcoming . The restaurant directly opposite is also well worth a visit and the location is perfect for whale watching . Highly recommended

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Patrick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 21, 2013

This was a pleasant surprise as I have always loved the outside of the Auberge Burgundy-and was not disappointed with the inside. We arrived late and were greeted by friendy doorman ready for us. Very professional and friendly. We absolutely loved the breakfasts served at Burgundy. Beautiful view and excellent service. Would stay here again without a doubt.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ronel_lipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aachen, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 17, 2013

The fact that I am already back again in this hootel shows that I like it very much. But so did my parents who I brought the first time ever to Burgundy and they loved it as well. We stayed at the Penthouse, which is special and very nice. Staff is so helpful and friendly. We enjoyed again the delicious food of the closeby Burgundy restaurant. Their home made bread is the top in the morning for breakfast. Location is great - it is just in the middle of Hermanus. We will be back another day! For Sure!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jofae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2013

This was our second visit, and won't be our last. Location is excellent. Last time we visited in whale season and could watch the whales from our (spacious and bright) room. This time was over New Year, and so we enjoyed the local beaches. Staff are very friendly and helpful, and the Burgundy restaurant opposite was again a highlight of our trip. Worth a mention I feel is the 'going the extra mile' of providing fresh milk in the room - a huge bonus point to us tea loving Brits! .

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auberge Burgundy

Property: Auberge Burgundy
Address: 16 Harbour Road, Hermanus 7200, South Africa
Location: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #21 of 86 B&Bs / Inns in Hermanus
Price Range (Based on Average Rates): $
Hotel Class:4 star — Auberge Burgundy 4*
Number of rooms: 18
Official Description (provided by the hotel):
The Auberge Burgundy is a family-run guesthouse situated in the heart of Hermanus, near the iconic Old Harbour. Many of our rooms have magnificent sea-views, giving one the opportunity to do some whale watching from your balcony, or cross the road and do some whale watching from the cliffs. Hermanus is renowned for being one of the best places in the world for land-based whale watching, in addition to great white shark diving and Blue Flag beaches. The Auberge will strive to make your stay a memorable one! ... more   less 
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Also Known As:
Auberge Burgundy Hotel Hermanus

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