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“utmost comfort with a family atmosphere” 5 of 5 bubbles
Review of Birkenhead House

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Birkenhead House
Ranked #1 of 12 Hotels in Hermanus
Certificate of Excellence
NYC
Level Contributor
94 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“utmost comfort with a family atmosphere”
5 of 5 bubbles Reviewed April 29, 2012

Had an excellent two night stay. Highly suggest the yoga instructor they can bring in for you, as well as dining in the restaurant. Delicious meals both nights, extremely comfortable room. Really was a fantastic way to end the trip.

Room Tip: We had room 6, which is not ocean front, though it does have ocean views. It looks on to the pool...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fabiolaabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    357
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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  • English first
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  • Italian first
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English first
United Kingdom
Level Contributor
83 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed April 20, 2012

relaxed from the moment you arrive ... this place perfectly combines the feeling of staying somewhere special whilst giving relaxed service. when we arrived early we were greated with champagne cocktails and advised to relax over lunch whilst our room was prepared...perfect start to our stay! the food here is great .. interesting flavours .. fab tastes. we stayed in room 1 ...amazing views .. big suite ...champagne and petals ... we slept with windows open hearing the sea! walk into Hermanus takes just over an hour .. watch out for seals and whales. hotel arranged shark diving for hubby. shame we only had 2 nights here ...

Room Tip: Room 1 was amazing .. try to get sea facing room if you can
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ,,,,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut
Level Contributor
130 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 bubbles Reviewed April 20, 2012

“This is one of my favorite lesser-known properties in the world – absolutely love it, and feel so at home here. It's great for afew days of relaxed activity away from the hustle bustle of Cape Town, getting out and about in the dreamy, beach-side setting for hikes, picnics and whale-watching. During whale season is when it must be experienced – you’ll just not believe how many and how close! Atmosphere is one of an extensive private home: nothing is too much trouble for the super friendly and efficient staff. And the setting: Wow, wow and wow. The property perches on cliffs overlooking Walker Bay and is so close that you feel as if you practically are in the ocean — the whales smiling at you!”

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Consigliera-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 13, 2012

Birkenhead House combines great hospitality, an amazing setting on the cliff top of a beautiful beach and fantastic accomodation, staff and food. We stayed here for 10 nights and each night delighted and surprised by the menu. The chefs will accomodate your desires, so if you feel like something different off the menu, this is never a problem. This is our 6th visit to Birkenhead and Shane the Hotel Manager and staff do their utmost to make you feel at home and so welcome. My Husband even visits the local gym and is greeted on his return with a cold towel and a bottle of water...they really do think of everything. If you are looking for a boutique hotel which really delivers this is it!

Room Tip: All rooms are so different, we love room 9 as this is larger and still has a great sea view, room 6...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fiona k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed April 2, 2012

Birkenhead House manages seemlessly to combine the informality of a beach house with the sophistication of a top-class boutique hotel. This was our fourth visit and we hope to return again next year.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Level Contributor
102 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed February 22, 2012

The Good

Great Location with stunning views and lovely beach front walks in both directions
Staff try very hard (but you get the feeling it's a bit OTT and based on a process)
Food quality was good but not amazing - its all inclusive but the menu doesn't change at lunch so if you stay for more than 2 or 3 days then it could be a problem. Also one chef is much more talented than another.

The Bad

Property is becoming tired - broken tiles in pool, bathroom units chipped, floor in our room was filthy and when you walked on it the soles of your feet were black with dirt within a few minutes. Shabby Chil accommodations are now looking more shabby than Chic.

There is competition for the sun loungers in the terrace which are in limited supply.

Conclusion

I suspect this was a game changing hotel when it first opened and expanded. However South Africa has huge competition and other properties that are in the same price bracket are better (Delaire Graaf Estate) and for a lot less money a much better experience at Boutique hotel Manolo in Cape Town.

they are trading on reputation now, which is not uncommon, but it's time to move on and renovate, clean the place up and reinvigorate.

  • Stayed January 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank DepDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 18, 2012

Birkenhead House was the first stop on our South African adventure. We were blown away by the beauty and service from the moment we arrived. With the manager waiting for us at the main entrance and the good news that we were upgraded to the honeymoon suite (bottle of champagne awaiting us). Our room was clean, simple, comfy and wonderful with a beautiful view of the water, and whale watching right from the bed! The service at BH was incomparable to anything we've ever experienced. The managers and concierge, our driver and the wait staff were so knowledgeable, friendly and helpful. Not to mention everyone was SO accommodating to our schedule. It seemed as though BH was like our own beautiful home perched on a cliffside and we were so sorry to have to say goodbye. I couldn't help giving them all a big hug when we sadly had to leave after our 2 night stay.

I couldn't write a review for BH without mentioning the food was absolutely delicious and it was a nice touch that the chef came over to us as we sat down to explain the daily menu. It was chilly while we were there, in early August, but we were so cozy at the hotel at night next to the fireplace and wrapped in a soft blanket while stargazing. We'll definitely return!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LindsMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Birkenhead House

Property: Birkenhead House
Address: Cnr of 7th 11th Street | Voelklip, Hermanus 7200, South Africa
Phone Number:
Location: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Hermanus
#1 On the Beach Hotel in Hermanus
#1 Luxury Hotel in Hermanus
#2 Family Hotel in Hermanus
#4 Business Hotel in Hermanus
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Birkenhead House 5*
Number of rooms: 11
Official Description (provided by the hotel):
Perched on the Hermanus cliffs, the regal Birkenhead House overlooks the whale watching paradise of Walker Bay. Accommodating guests in the utmost luxury, this is the perfect destination for those seeking the pinnacle of seaside living. ... more   less 
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Also Known As:
Birkenhead House And Villa
Birkenhead House & Villa Hotel Hermanus

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