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“Crap”
Review of Whale Coast Lodge

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Whale Coast Lodge
Ranked #53 of 87 Hermanus B&B and Inns
Oslo
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Crap”
Reviewed April 18, 2012

Not safe. Crappy service. Manager arranged a private party at the lodge with loud music till late night. Our shark cage diving got cancelled, but staff was not at all helpful in arranging another trip and wanted us to pay a much higher price. Not recommended

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krs00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whalecoastlodge, Manager at Whale Coast Lodge, responded to this review, October 26, 2012
Dear Guests
Firstly we would like to apologize for the disappointment you had experienced with your stay in Hermanus at our establishment.
I am please to let you know that your review has definately encouraged us to respond immediately.
We are pleased to report that Whale Coast Lodge was recently renovated and also changed management, as to we created a new and fresh image.
We strive to make your stay as special as possible and hope we can make this up to you someday.
We all wish you blessings for the festive time ahead & a wonderful New Year!
Hope to see you again soon.
Kind Regards
The Whale Coast Lodge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Location
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  • Cleanliness
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Additional Information about Whale Coast Lodge

Property: Whale Coast Lodge
Address: 19 Flower Street | Westcliff, Hermanus 7200, South Africa
Location: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #53 of 87 B&Bs / Inns in Hermanus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Whale Coast Lodge 3*
Number of rooms: 8
Official Description (provided by the hotel):
Whale Coast Lodge is a luxury, child friendly home where children have space to play. It is a self-catering establishment with four en-suite rooms, fully equipped communal kitchen and a cosy fire place with flat screen TV in the lounge. The Lodge has a barbeque area outside for the guests own use. The Lodge is serviced every day and clean towels and linen are provided. A camping cot is available on request for babies under age 3. If you do not feel like sharing the lodge facilities with other guests, book one of our fully equipped Cottages or The Whale Coast Manor for your own privacy. We have recently renovated and added these three Cottages and The Manor (sleeps max 10 people) to our establishment. New image, new management and ready to assist your every need. ... more   less 
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