We were booked into a dingy four-sleeper that seemed to be stuck in the dark ages... The furniture creeked, the place smelled and everything was delapidated if not broken. The shower was not functional and the two plate stove was broken. Still we tried to make the most of our stay but the last straw was when, on the second night, water from the plastic panel above my bed began to drip in my face from the ceiling. Staying with a six month old, I decided that we just could no longer stay at this terrible place. Even after we complained, nothing was done. The breakfast offered was pathetic as was the overall service of this place. What a major dissappointment! We immediately packed our things and checked out. I will never recommendthis place to anyone. I did not feel safe here and the gate to our chalet could not lock from the inside. Staff were unhelpful and unfriendly. The only upside was that it was located in the centre of town but I would rather stay further out of town then be miserable as were here. Graded as a one star place, I think they should be downgraded to having no stars!
- Official Description (provided by the hotel):
- The Hermanus Esplanade has been in the Clark-Brown family since 1971. The Esplanade professes itself on generations of families who return time and time again to breath in Hermanus' famous champagne air in the comfy and warm home away from home environment. The Esplanade has a total of 27 fully contained self catering units that can accommodate 2, 4 & 6 people. Being situated in the centre of the village, it's a short walk to restaurants and a wide variety of shops to suite every need. Hermanus is known for the best land based whale watching in the world (July-November). Itself offers a wide range of activities like whale watching, shark cage diving, wine tasting, adventure, nature and Blue Flag beaches. ... more less
- Reservation Options:
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