This B&B looked lovely so I tried to book for a few months time.
Storm guided me to the Book online form (as I wanted to pay by Credit card).
I submitted my form and awaited Storm’s further instructions.
After a week of hearing nothing I called Storm to which she said I must be confused as she didn’t get the booking form and I therefore did not complete the form correctly.
I forwarded her my booking confirmation to assure her that I was not the one that was confused.
After a further week I emailed again to see if my booking had actually been recognised.
Another week later and I have still not heard a thing back from Storm!
So I can only assume that they are not in need of business and I’ve now booked elsewhere.
A real pity as the B&B looked fantastic but I think management needs to be improved!
- Official Description (provided by the hotel):
- Eastbury Cottage offers great position, good value and warm hospitality for holiday or business accommodation. Choose from our 4 spacious and comfortable self-catering units sleeping from 2 to 4 persons plus 2 children. Tastefully decorated and well appointed with attention to detail our fully equipped suites/units offer a complimentary tea/coffee tray and guest toiletries. Each units has a private entrance and outdoor barbeque area and safe off-street parking. Conveniently situated close to the village CBD in the peaceful, established, leafy suburb of Eastcliff, guests may take a 5 minute stroll to the sea front cliff paths, marine tidal pool, shops and restaurants and most amenities while soaking up the sun and breathing the fresh champagne air. The swimming beaches are 5 minutes by car. We are child friendly and can provide a cot for our infant guests. Breakfast is optional. Units are serviced daily. We look forward to welcoming you. ... more less