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“Great food, slow service”

Paradiso Restaurant
Ranked #29 of 120 Restaurants in Hermanus
Certificate of Excellence
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Families with children, Romantic
Dining options: Dinner, Late Night, Breakfast, Outdoor Seating, Reservations
Description: Situated in the picturesque seaside town of Hermanus, Paradiso is set aside from others by its welcoming feel. The restaurant is located in a fisherman's cottage overlooking the renowned whale-watching haven of Walker Bay. Complete with sandstone walls and wooden floors Paradiso oozes character around every corner. The restaurant boasts an outside seating area which provides for great al fresco dining on those balmy summer evenings. Paradiso offers a wide range of seafood, steak, lamb chops, pasta, salads and is famous for its thin-based pizzas fresh from the wood-fired pizza oven.
Reviewed December 1, 2012

Great place to enjoy a lunch with a view of the ocean. The vibe is excellent and the food itself was really good. Unfortunately a big party ordered platters just before arrived, so we had to wait almost 50 minutes for our meal. The staff was really apologetic, and we appreciate it was a difficult situation, but we had a limited time in the village and to spend so much of it waiting for a meal was dissapointing.

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1  Thank KoliaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 - 179 of 260 reviews

Reviewed November 11, 2012

Lovely setting and ambiance at night. We pensioners frequent this restaurant during Winter when they have two-for-the-price-of-one discounts. Otherwise reasonably priced with fine menu.

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Thank Johan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick T, Chef patron at Paradiso Restaurant, responded to this reviewResponded November 12, 2012

Hi, so glad you enjoyed your experience with us at Paradiso, our winter specials are very popular with our local community. Look forward to welcoming you back to our restuarant soon.

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Reviewed October 30, 2012

Our dinner was lovely. The restaurant was fill and we did not have a reservation but they made a plan and fitted us in. A lovely meal at a reasonable price. Worth a visit.

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Thank Andzgoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

To be positive, this restaurant served tasty and original food in a cosy setting, and it was great to have the option of real Italian wine at reasonable prices. However the service was poor to the point of neglectful which really let us down. My boyfriend and I are usually decent tippers but when you have to hunt down someone to bring your bill, they don't deserve anything extra for service. Some training and improvement is really needed.

Thank GlobalGirl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick T, Chef patron at Paradiso Restaurant, responded to this reviewResponded November 13, 2012

I am sorry to hear of our let down in service, a meal out is not just about the food, it is the whole experience. Having recently taken over the restaurant, and coming from a five star hotel background, I can assue you that training is on going on both sides of the pass. I agree totally with your tipping policy and have reminded my waitrons thereof. Again,my apologies for not creating a magical evening out for you.

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Reviewed October 3, 2012

Full of ambience and friendly and the food lovely. If you like Italian, you should go and try. Reasonable and easily as sessile.

Thank Yvonne07111968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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