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“Beautiful hotel”

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Harbour House Hotel
Ranked #8 of 11 Hotels in Hermanus
Manchester, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beautiful hotel”
Reviewed October 29, 2013

Lovely place. we visited when the southern right whales were in the bay and we could see them from the window. At the last minute we were upgraded to a suite on the top floor which was the most lovely apartment I had seen! My parents stayed in the room at the back of the corridor and the view from there wasn't as nice as mine! I thought it was lovely and the pool looked good but was to cold for me to go in! when we got in from our tea out in the town there would be a little handmade cupcake on our beds!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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900 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
St Erhard, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

We spent one night at Harbour House Hotel. And were very happy with the choice. We had only a sort of sea view, but the spacy, modern room did meet our expectations. The staff was helpful and competent. We gladly recommend a stay at this hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear Daniel H,

Many thanks for taking the time to post your review. We are glad to hear that you enjoyed your stay with us.

We look forward welcoming you back in the near future.

Kind Regards

Mariane Maree
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lohfelden, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2013

Stefan K. - Germany: We stayed in a luxury room with a perfect overlook of the bay and the wales. The room was very large equipped with modern furniture and an unexpected kitchenette. The personnell was very friendly and supportively.
We can really recommend this hotel without any constraint.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear Stefan K,

On behalf of our team we would like to thank you for taking the time to review your stay with us.
We will be sure to share your comments with our staff. We are most pleased to hear that you have enjoyed your stay with us.

We look forward welcoming you back to Harbour House Hotel

Kind Regards

Mariane Maree
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steinhausen, Switzerland
1 review
Reviewed October 27, 2013

We stayed in an appartment rented out by the Harbour house hotel viwing just towards to the habour. We could see the whales just watching out from our bedroom. The rooms wre big and clean. The best thing was the washing machine in the kitchen. I can really recommend to stay there.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Urs H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear Urs H,

Thank you for taking the time to share your recent experience with us. We are glad to hear that you enjoyed your stay with us.

We look forward welcoming you back in the near future.

Kind Regards

Mariane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 26, 2013 via mobile

We stayed in a Romantic Room for 2 nights. The room is like no other room I've ever stayed in, open plan so bath in the middle of the room, the bathroom is not closed off either (except the toilet) so it's a personal preference if u like that kind of thing. The hotel has though of everything - robes, slippers, L'Occtiane toiletries and electric heaters for when it gets cold. Great swimming pool but unfort it was too cold for us to use.

Couple of points for improvement:

1. Need to have free wi-fi for hotel guests

2. The safe needs to be in the room as opposed to in a common (locked) area in the hotel.

3. You can't get an outside line from your room, u need to ask the reception to put the call through for u ( but this makes the phone calls free)

4. Continental breakfast options could have a greater selection of pastries and cereals.

5. Reception staff although helpful could be a bit friendlier. Sometimes it felt like our requests were too much trouble.

Overall a good hotel if u are in Hermanus for a couple of days only and will be spending most of your time whale watching or shark cage diving etc.

Stayed October 2013, traveled as a couple
Helpful?
Thank MissMDTravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear MissMDtravelchick,

Thank you for sharing your experience with us. We are please that you enjoyed your stay at Harbour House Hotel and we appreciate your constructive comments, as it helps us improve.

We hope to welcome you back, should you one day return to Hermanus.

Kind Regards

Mariane Maree
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 26, 2013

Lovely hotel perfectly located for a view across the bay which was full of whales breaching or bobbing around. Rooms were very large with all the amenities you would expect and a well stocked kitchen which we had not expected.

It was a bit cold for a dip in the infinity pool overlooking the bay but if it was better weather that would have topped it all off.

Good breakfast and helpful staff as well.

If you are going to Hermanus, you need a good reason not to stay here.

Room Tip: Ask for one facing walker bay
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelranger123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear Travelranger,

Thank you for sharing your experience with us. We are please that you enjoyed your stay at Harbour House Hotel.

We look forward welcoming you back in the near future.

Kind Regards

Mariane Maree
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 25, 2013

We stayed at this hotel before, however it was right after it had opened and still had teething problems. Went again to find quite a few changes. One major one for us was that we could take our dogs. This was a real plus and I think a fairly recent decision by the hotel. The staff at reception has improved dramatically and so have the waiting staff. All are very friendly and helpful with noting too much trouble and service with a smile. Breakfast is very good, with a help yourself selection that is far above what is normally offered. The cooked breakfast is generous and freshly made. Breads, scones.muffins,croissants etc are all baked fresh every day. The rooms are modern and light, there is nothing cramped, everything is well spaced. One thing they do provide is top class toiletries from France. A nice gesture is the arrival of bottled water and a cupcake before bed. Nicely stocked mini bar with reasonable prices.
I think this hotel scores big points because of its location, the whales come right into the bay and are clearly visible from the bedroom. Everything in town is within walking distance, one is so central that after parking the car all you need to do is relax and lie at the lovely pool and order scones with cream & jam!
This place ticks all the boxes for a relaxing and enjoyable stay..

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kat v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review, November 10, 2013
Dear Kat V,

On behalf of our team we would like to thank you for taking the time to review your stay with us.
We will be sure to share your comments with our staff. We are most pleased to hear that you have enjoyed your stay with us.

We look forward welcoming you back to Harbour House Hotel

Kind Regards

Mariane Maree
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 22 Harbour Road, Hermanus 7200, South Africa
Location: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Hermanus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 24
Official Description (provided by the hotel):
Situated in the heart of the historical village, Harbour House Hotel has been modelled after its original architecture, a thatched roof seaside manor house built in 1920. Being perfectly located above the Old Harbour, the hotel's understated luxury is offset by the soothing surrounds of the ocean. The magnificent Lookout Terrace invites guests to relax around the infinity pool overlooking the ocean and savour a sundowner from the pool bar in the Pavilion. Harbour House Hotel consists of the restored Manor House with intimate Romantic Rooms, all with views, as well as the New Wing with 18 spacious suites, featuring sophisticated modern decor, a kitchenette and lounge leading out onto a private balcony. Guests are afforded luxury at every turn, from 100% fine white cotton bedding to marble and granite finishes. Sleek lines and carefully curated art pieces add to the modern aesthetic of each room. ... more   less 
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