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“Very disappointing despite great food”
Review of La Rosa Blu Cafe

La Rosa Blu Cafe
Ranked #29 of 113 Restaurants in George
Cuisines: African
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed December 28, 2013

I am a massive foodie and frequently visit all kinds of cafes and restaurants throughout the Western Cape. This cafe is beautifully situated in the Waboomskraal-area, a short drive from George up the Outeniqua Pass. I can compliment the cafe on the quality of the food. It was very tasty, one of the better cafes foodwise in the George-vicinity. I decided to give the cafe a 2nd chance as I was quite disappointed a year ago (poor service, ran out of dishes, etc). I took my elderly parents there for lunch. Unfortunately this experience was even more disappointing than the first. Firstly, when entering the restaurant no waiters were in sight. Many open tables were available. We sat down at a table without any reservation signs. After a while a waitress appeared and asked us if we had a reservation as they are "extremely busy today" (despite the many empty tables). We told her no, after which we were told that her manager is a "very difficult lady" and she will have to go ask whether we can stay, as they are "very busy". We experienced this reception as a very unfriendly and inappropriate way to behave towards patrons. We were then informed "it's fine", we could stay. Secondly, my father addressed the waitress in Afrikaans, the general language spoken in the region. She said "sorry?!", after which we had to continue in English. Trying to order from the menu proved to be quite difficult as many choices were not available (For example: "sorry we ran out of flatbreads today" --- despite it being only 12h30 and it could only be ordered from 12h). We ordered BEEF burgers as on the menu. About 45 minutes later we were told that no beef patties were available, only a mix of beef and venison. Since we have been waiting very long already, we settled for it. Running out of more than one thing is quite unacceptable for any restaurant. We waited long for our food but when it finally arrived the quality of the food did mitigate the situation somewhat. Similar to previous commentaries, we are unlikely to return.

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    • Atmosphere
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    • Food
Thank Ann992013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (46)
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43 - 46 of 46 reviews

Reviewed October 31, 2013

We often go to this restaurant for breakfasta as it is beautifully situated. The ladies always order the salmon bruscetta for breakfast. However when we ordered it this time the message came back that the chef would not serve it and we had to order a breakfast dish. The salmon benedict is a breakfast dish and very similar to the salmon bruscetta. The irony is that they haven't served the salmon benedict on muffins in a while as they serve it on bruscetta! If you don't like eggs then that is just your bad luck. We asked if the chef would reconsider as we had always had it in the past. The answer was short and sweet - an absolute no.The restaurant is not exactly on our doorstep and this was very disappointing. We were also told that they had run out of milk for our second round of coffees (at breakfast?). We were about to leave for the Pizza place a little further on when we were told that there was milk. After a bit of a wait the coffees materialised. On the plus side we were not charged for the second round of coffees. A disappointing visit with some of our party expressing a reluctance to return.

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1  Thank Lewis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Had lunch there on a rainy day. Still had a beautiful view. Food was great, well presented, but we had trouble with a conversation as the music was so loud. We asked them to turn it down a bit, but no such luck - was just told by our waitress that they have had many complaints about it in the past........so why keep on doing it? We were one of two tables.

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Thank hpmoittie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

We enjoyed a sunday family lunch at La Rosa and I can honestly say that the delicious food did make up for the service. Our waiter was absolutely trying his best, it did come across as though it was his first day on the job however his intentions were great and he had a lovely attitude.

The restaurant is positioned close to the road between the mountains so it is easy to access and the views are special. The decor was really beautiful too with many vintage touches.

Take cash along as there are no card facilities. The meals are good value for money. My last tip would be to book an early lunch as we went for a late lunch and I think that could have added to our service experience.

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    • Atmosphere
    • Service
    • Food
1  Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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