I am a massive foodie and frequently visit all kinds of cafes and restaurants throughout the Western Cape. This cafe is beautifully situated in the Waboomskraal-area, a short drive from George up the Outeniqua Pass. I can compliment the cafe on the quality of the food. It was very tasty, one of the better cafes foodwise in the George-vicinity. I decided to give the cafe a 2nd chance as I was quite disappointed a year ago (poor service, ran out of dishes, etc). I took my elderly parents there for lunch. Unfortunately this experience was even more disappointing than the first. Firstly, when entering the restaurant no waiters were in sight. Many open tables were available. We sat down at a table without any reservation signs. After a while a waitress appeared and asked us if we had a reservation as they are "extremely busy today" (despite the many empty tables). We told her no, after which we were told that her manager is a "very difficult lady" and she will have to go ask whether we can stay, as they are "very busy". We experienced this reception as a very unfriendly and inappropriate way to behave towards patrons. We were then informed "it's fine", we could stay. Secondly, my father addressed the waitress in Afrikaans, the general language spoken in the region. She said "sorry?!", after which we had to continue in English. Trying to order from the menu proved to be quite difficult as many choices were not available (For example: "sorry we ran out of flatbreads today" --- despite it being only 12h30 and it could only be ordered from 12h). We ordered BEEF burgers as on the menu. About 45 minutes later we were told that no beef patties were available, only a mix of beef and venison. Since we have been waiting very long already, we settled for it. Running out of more than one thing is quite unacceptable for any restaurant. We waited long for our food but when it finally arrived the quality of the food did mitigate the situation somewhat. Similar to previous commentaries, we are unlikely to return.