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“Protea Hotel Outeniqua”

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Protea Hotel by Marriott George Outeniqua
Ranked #8 of 9 Hotels in George
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Protea Hotel Outeniqua”
Reviewed November 28, 2013

I have stayed at the hotel three times already and received the same friendly and professional service on every occasion. The room I stayed in the last time was absolutely perfect with a big, big bed. Nice.

Centrally located in the town and close to fabulous restaurants.

Theresa C

Room Tip: Stay on the first floor and ask for a room facing the trees/courtyard
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, November 28, 2013
Dear Theresa C
We truly appreciate that you have taken the time to place your comments on TripAdvisor. Thank you. We are delighted that you found our quaint hotel both friendly and professional. Our rooms may not be large, but we keep it cosy and ensure we have the best quality beds and linen. That you had a "perfect" bed, makes this all worthwhile. Being centrally located and close to a choice of great restaurants and sights, we feel adds to our GUESTS overall experience and makes their planning easier. So thank you for confirming this. We look forward to welcoming you back. May we take this opportunity in wishing you and your loved ones a blessed Christmas and prosperous 2014.
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135 reviews from our community

Traveler rating
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    10
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 12, 2013 via mobile

I stayed over here on a trip down the Garden Route and it was very good.
Easy to find, quick check-in, clean and comfortable rooms, VERY comfortable bed, good shower and a yummy hot breakfast the next morning.
What more could you possibly want?
They get the basics right, and that is what makes it a place I'll gladly return to.

Stayed October 2013, traveled solo
Helpful?
Thank KarmaTraveller28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, October 15, 2013
Dear Karma Traveller28
A delight reading your review - thank you for taking the time, we truly appreciate it. We are so pleased that you found our quaint hotel easy to find and comfortable and clean - you are so right, it is the basics that count and we try never to forget that! Our chef was delighted to hear your comments about her breakfast - she makes us proud - and certainly, in our view, offers the best breakfast in town! We hope to see you again.
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Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2013

Great hotel, perfectly positioned. Everything was just as they said it would be. What more can you ask for from a hotel? Friendly staff who checked me in and checked me out efficiently and with a smile. There's a really great restaurant across the road (it has an Italian name), and is definitely worth a visit if you're looking for dinner.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FuzzJnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, October 15, 2013
Dear FuzzJnr
Thank you for taking the time to comment on Triip Advisor - Trip Advisor is an ideal source for potential future guests and it is especially heartwarming when the comments we receive are so uplifting - it certainly makes our team feel that the work we put in is paying off by having happy guests. Our location is ideal for those either wanting to explore the Garden Route as visitors as well as corporate guests, as we are in the hub of the CBD. We are fortunate to have so many and varied restaurants within walking distance from the hotel for our guests to choose from. We are very pleased that you felt welcome and that you found our team so friendly - one of the most common comments we receive and we feel fortunate that guests are warmed by the friendliness they receive. Thank you. We look forward to hopefully welcoming you back in the not-too-distant future again.
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Cape Town Central, South Africa
1 review
Reviewed September 17, 2013

Friendly staff, good food, warm environment. The small gestures that they do makes you feel extra welcome and special like the welcome cards. I will definitely be back. and want to see my name on the wall as regular VIP guest

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zanele Zan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, October 1, 2013
Dear Zanele Zan K
Thank you for taking the time to write on Trip Advisor - and such wonderful comments too! It is feedback like this that certainly makes the effort we put in feel worthwhile and make us want to reach even higher GUEST satisfaction! So thank you for this! We are so pleased you enjoyed the food, friendly service and warm environment and it's the little touches, like the welcome cards amongst others, that we feel make our GUESTS feel extra special...because you are! We certainly look forward to hopefully welcoming you back and will reserve a spot on our VIP wall of regular GUESTS! :)
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Adelaide, Australia
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 20, 2013

The visit was a quick one night stopover. The staff were very professional and helpful when required. Check in and check out were easy, and they helped me for my onward journey. There was a restaurant across the road that offered a range of meals.

Room Tip: I drove past this twice before noticing the hotel even though I was specifically looking for it.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rogainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, August 5, 2013
Dear Rogainer
Thank you for taking the time to write your lovely comments on Trip Advisor - we appreciate this. We are please that you found our quaint hotel helpful, professional and offering quick service and we hope you had a good stay, albeit it a very brief one. We have taken note of your comments about not finding the hotel very easily and are looking in to the matter - thank you for this. Kind Regards, Protea Hotel Outeniqua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
Reviewed June 16, 2013

We have been visiting George for many years. This is our first stay at Protea Hotel Outeniqua. Probably our best stay ever at any Protea hotel.
The hotel does not offer the best facilities compared to other hotels in the Protea group but has by far the friendliest reception staff I have ever encountered.
Well done!!!!! We will definitely return.

Reduwan Khan
16.06.2013

Room Tip: Rooms are all the same. Really does'nt matter which room you stay in. You are assured of a very...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KHANRZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, July 4, 2013
Dear KHANRZA
We are thrilled to read your comments and want to thank you for taking the time to comment on Trip Advisor. Our TEAM certainly strive to please our GUESTS with the best service they can, and hearing that they are succeeding, is certainly heartwarming. You are right, our rooms are not spacious, we therefore try to compensate with the most comfortable bed, linen and accessories we possibly can. We hope that you will choose our quaint hotel on all your future visits to George.
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Cape Town Central, South Africa
1 review
Reviewed June 11, 2013

So after being stranded at George airport i was welcomed by Outeniqua Hotel with open arms. The Staff was extreamly helpful and provided me with everything i would need to have an unexpected over-night stay. The environment is stunning and the perfect tone was set for a peaceful nights rest and and the view is gorgeous.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neha0702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review, July 4, 2013
Thank you, Neha0702, for your kind comments. We were sorry to hear about your experience of being stranded at the airport and so pleased that our TEAM managed to make you feel welcome and comfortable. We hope that this unexpected visit, may turn in to many planned visits to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott George Outeniqua

Property: Protea Hotel by Marriott George Outeniqua
Address: 123 York Street, George 6529, South Africa (Formerly Protea Hotel Outeniqua George)
Phone Number:
Location: South Africa > Western Cape > George
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #8 of 9 Hotels in George
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel by Marriott George Outeniqua 3*
Number of rooms: 50
Official Description (provided by the hotel):
Protea Hotel by Marriott George Outeniqua - located in "The Urban Hub" of George. Protea Hotel by Marriott George Outeniqua is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money. ... more   less 
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