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Protea Hotel by Marriott George Outeniqua
Ranked #8 of 9 Hotels in George
Reviewed April 16, 2013

Your team are the greatest, especially Alfred. Always a smile and friendly, makes me feel at home - Protea employees are my family because I travel so much. The food is great too. I am diabetic and like milky tea and coffee, there is never a problem when I ask for extra sweetener and milk. My car windscreen is cleaned every morning before I leave, that is a bonus.

Room Tip: My favourite room is 226. It's great, in the corner.
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  • Stayed: April 2013, traveled on business
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Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded April 30, 2013

Dear Michele
We feel privileged that you choose Protea Hotel Outeniqua as your home away from home - what an honour! Thank you. Alfred was grinning ear to ear again when we told him how great you thought he was. To be considered "your family", is certainly the best feeling in the world for us, thank you so much. You have truly inspired and invigorated our TEAM again with your lovely comments. Safe travels and we look forward to welcoming you "home" again!

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120 - 126 of 148 reviews

Reviewed April 2, 2013

The friendly staff and comfortable room made me feel at home. The internet connection provided came in very handy and the breakfast each morning was delicious. If I ever travel to George again I would definitely make use of the Protea Hotel Outeniqua again.

  • Stayed: February 2013, traveled on business
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Thank CliftonHattingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded April 17, 2013

Thank you Clifton Hattingh for taking the time to post your comments on TriipAdvisor. We love to make our GUESTS feel at home. Our chef is delighted to hear about your breakfast review, thank you! We look forward to welcoming you back - sooner rather than later!

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Reviewed March 28, 2013

I'm a regular traveller to the area and always stay at the Outeniqua. This hotel is my home away from home. There are several things that keep me going back there, friendly staff (always make you feel most welcome), clean, comfortable rooms, variety of restaurants to choose from for lunch and supper and last but not least the breakfast that is served at the hotel is definitely the best. Recently I noticed that the waitress' uniform has changed from black and white to some other colours, to be quite honest those uniforms are a tad bit too dull for their bubbly personalities.

  • Stayed: March 2013, traveled on business
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Thank Elaine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded April 17, 2013

Dear Elaine,
We are privileged that you consider our quaint hotel your "home away from home". Thank you! Our TEAM are all thrilled to hear your reviews. We strive to meet and exceed the expectation of our special GUESTS, like you. Your kind comments certainly inspire and motivate us. We are so pleased that you enjoyed our "best" breakfast - we are proud of our Chefs and their irresistible breakfast delights! Thank you, too, for your comment about our waitresses uniforms. We have received mixed responses to the new uniforms we implemented a year ago. We wanted to both modernize and move away from the "maid" look, made up of the typical black with white aprons. Our team of waitresses are important to us and play a pivotal role in keeping our GUESTS happy. Many GUESTS have expressed delight with the uniforms. We have, however, taken cognisance of your opinion and, as such, are bringing in the addition of a modern and cheerful apron. When the time comes to review the uniforms again, we will take all feedback in to account. Right now, though, we want to concentrate the budget on areas that affect the comfort and experience of our GUESTS, like you, more directly. Thank you and we look forward to welcoming you back!

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Reviewed February 13, 2013

I have stayed at this hotel years ago and stayed there again last week. The rooms and bathrooms are very similar to what they were in the late 1990's but the bed seemed very new with new blankets and it was really comfortable.
Hotels that have a good desk and chair for work are essential for me and this hotel has a decent work area. The in room kettle and coffee are always welcome. The location is right in the centre of the town and there are many restaurants all around, but a special mention to the Rose on York restaurant just next to the hotel. Great meals at good value with excellent personal service!
And the service from the hotel staff was also excellent. I will be back

  • Stayed: February 2013, traveled on business
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Thank Skyfall_Ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded February 22, 2013

Dear Skyfall Ryan
Thank you very much for the kind comments. Protea Hotel Outenqua were privileged to be your host during your stay in George. Our unique selling point is location location location. We also have a wide variety of restaurants all within walking distance. The hotel is currently busy upgrading all the TVs and air conditioning for all 50 rooms. We also now have secure private parking at the back of the hotel. We are happy to hear you enjoyed the great breakfast buffet. The TEAM pride themselves on hospitality from the heart, with friendly efficient service. We look forward to welcoming you back in the near future.

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Reviewed January 18, 2013

Older well cared for property in a central location. The Staff are extremely nice & courteous, rooms very clean, comfortable bed & an excellent breakfast.
Arrived on business & we were very fortunate the company booked this hotel.
We were able due to the location to walk around George, found a nice Pub & the staff at the hotel gave us good advice as to dining preferences later.
Best breakfast in George is what I read on another review & it is true. We were pleasantly surprised.

Stayed: January 2013, traveled on business
Thank J French R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded January 24, 2013

Dear J French R,

Thank you so much for taking the time to post your comments on Tripadvisor.

One of Protea Hotel Outeniqua’s unique selling points are LOCATION as GUESTS are spoilt for choice with restaurants, shops, pubs and entertainment all within walking distance.

We are very pleased you enjoyed our breakfast – really value for money. Trust you enjoyed the remainder of your business trip in sunny South Africa and we look forward to welcoming you back.

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Reviewed November 16, 2012

My home away from home in George. I'm a regular traveller to the garden Route and always stay at the Outeniqua. The staff are so friendly, remembering you by name. They always go out of their way to asssist. Once I travelled with my husband & he needed an electrical point to hook up the freezer in the car overnight. No problem, they found a parking space at the back of the Hotel close to an electric point - now that's what I call service.
The breakfast selecting has been upgraded and is EXCELLENT
Keep up the great work.
Only complaint is that the loo is so close to the shower - you really need short legs!!!!

  • Stayed: November 2012, traveled on business
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Thank Sandy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded November 18, 2012

Dear Sandy V
Thank you very much for posting your comments on Tripadvisor ! The TEAM are thrilled with your kind words – they really do strive to exceed GUESTS’ expectations – your feedback certainly motivates us all and is most appreciated. So glad we are your home away from home – what a nice compliment. Look forward to welcoming you back to the Protea Hotel Outeniqua “The Urban Hub of George..”

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Reviewed November 7, 2012

Fantastic service, friendly staff (they remembered me from a previous visit). Just not enough smoking rooms (only 2). Keep it up, you are a great team and I will always come back for more. Just have to love those chocolates in the late afternoon. Breakfast is the best and I just loved the tomato juice. Security is great too, just can't understand why the parking at the back of the hotel is not used for the guests.

Room Tip: Any room at this hotel is good.
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  • Stayed: October 2012, traveled on business
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Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this reviewResponded November 8, 2012

Dear Michele
Thank you very much Michele for taking the time to post your comments on Tripakdvisor ! The STAFF are all so happy and appreciative – we all aim to exceed GUESTS’ expectations. So nice when our GUESTS recognise and enjoy “the small touches” we implement. The hotel’s breakfasts are great and the hotel is also recognised for it’s GREAT location hence the logo “The Urban Hub of George”
Look forward to welcoming you back for another enjoyable stay at Protea Hotel Outeniqua.

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Additional Information about Protea Hotel by Marriott George Outeniqua

Address: 123 York Street, George 6529, South Africa (Formerly Protea Hotel Outeniqua George)
Phone Number:
Location: South Africa > Western Cape > George
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #8 of 9 Hotels in George
Price Range: $61 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott George Outeniqua 3*
Number of rooms: 50
Official Description (provided by the hotel):
Protea Hotel by Marriott George Outeniqua - located in "The Urban Hub" of George. Protea Hotel by Marriott George Outeniqua is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money. ... more   less 
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